About this role
Bed and Breakfast Operators organise and control the operations of bed and breakfasts to provide a short term, highly personalised accommodation and leisure services for guests including breakfast. They ensure that guests' needs, wants and comfort are satisfied during their stay.
What you might do day-to-day in this job
Typical tasks for a Bed and Breakfast Operator include:
- oversees reservation, reception and housekeeping activities
- plans, directs and co-ordinates the organisation, it's administration and the operation of the establishment
- oversees accounting and purchasing activities
- ensures compliance with occupational health and safety regulations
- may provide guests with local tourism information, and arrange tours and transportation
- keeps appropriate records
- exercises public relations and marketing responsibilities
- assesses and reviews customer satisfaction and handles guest complaints.
Courses that can lead to a career as a Bed and Breakfast Operator
Showing:
1–3 of
6 courses
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Certificate III in Hospitality
SIT30622
Learn practical skills to work in hotels, cafés or restaurants. Build experience in service, teamwork and safety.
- Traineeship
- On-the-job training
- 2 years
- Cost varies
- Financial help available
- No entry requirements
- Partially online
- Part-time may be available
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Diploma of Hospitality Management
SIT50422
- Traineeship
- On-the-job training
- 3 years
- Cost varies
- Financial help available
- No entry requirements
- Partially online
- Part-time may be available
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- 18 months – 2 years
- Cost varies
- No entry requirements
- Partially online
- Part-time may be available