What do you need?

Queenslanders can choose from many types of training, including apprenticeships, traineeships and certificate or diploma courses.

Learn more about your options in Types of training and qualifications.

It’s easier to decide which course is right for you when you understand how training works, like the types of training available, how to choose a course and provider, and how to enrol.

Learn more about how training works.

If you’re not sure where to start, you can also try the Pathfinder.

Skilling Queenslanders for Work training projects help jobseekers gain skills, qualifications, experience and confidence for work. It's free to participate in this program.

Find out more about Skilling Queenslanders for Work.

If you’ve already done training or have work experience, you might not need to start from scratch.

You can apply for recognition of prior learning (RPL), which means your past skills and knowledge are assessed so you can get credit towards your qualification.

Ask your training provider if you qualify, or learn more about recognition of prior learning.

The best way to apply or get help applying for training is to contact the training provider you’ve chosen.

If you need help with the process, you can call the Department of Trade, Employment and Training (Monday to Friday, 8:30am to 4:45pm) on 1300 369 935.

The Queensland Government pays for eligible Queenslanders to do training in areas that need more workers.

You can also get help paying for costs related to training, such as travel.

Find out more and check if you’re eligible for funding.

Call the Department of Trade, Employment and Training (Monday to Friday, 8:30am to 4:45pm) on 1300 369 935.

If we can’t help with your question, we can direct you to someone who can.

Support options are available for all Queenslanders, including students, apprentices, trainees and jobseekers.

If you need help, you can call the Department of Trade, Employment and Training (Monday to Friday, 8:30am to 4:45pm) on 1300 369 935.

If you’re having problems with your training provider:

1. Talk to your training provider to see if you can resolve the issue.
2. Follow your training provider's complaints process.
3. If your issue is not resolved through the training provider, contact the Queensland Training Ombudsman—a free, confidential and independent service to review and resolve enquiries and complaints. Submit your complaint to the Queensland Training Ombudsman by phone on 1800 773 048 or via the online complaint form.

If your issue is about a specific area, contact the relevant organisation below.

Quality

If you have a complaint about the quality of your training, contact the Australian Skills Quality Authority (ASQA). Call them on 1300 701 801 or visit the ASQA website.

Fees or refunds

If you have a complaint about fees or refunds, contact Fair Trading on 13 74 68 or visit the Fair Trading website.

Misleading advertising

If you have a complaint related to misleading advertising, such as job advertisements that refer you to a training provider, contact the Training Scammer Hotline through the Queensland Training Ombudsman on 1800 773 048 or trainingscammer@dtet.qld.gov.au.

International students

If you are an international student with a student visa and you have a concern about the conduct of a CRICOS-registered provider in Queensland, contact the Australian Skills Quality Authority (ASQA) on 1300 701 801 or visit the ASQA website.

Other complaints

Contact the Department of Trade, Employment and Training on 1300 369 935 and we will refer you to the most appropriate agency to handle your issue or complaint.

Training is a great way to learn skills that can get you a good job—especially training that focuses on practical skills that get you ready for work.

For the best chance of getting a job when you’ve finished training, study in an area that’s in high demand or has skill shortages. Right now, you might consider doing training in areas like health and caring, construction, technology, hospitality and tourism, or education and childcare.

A good way to see which courses will lead to in-demand jobs is to see what’s funded by the Queensland Government. The government pays for eligible Queenslanders to do training in areas that need more workers.

On this website you can search for free or reduced-cost training.