This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.
Overview
This qualification reflects the role of entry level volunteer workers. At this level, work takes place under direct, regular supervision within clearly defined guidelines.
This qualification may be used as a pathway for workforce entry. Organisations may require volunteers to undergo relevant background checks.
To achieve this qualification, the candidate must have completed at least 20 hours of volunteer work as detailed in the Assessment Requirements of units of competency.
There are 20 minimum work placement hours required for this unit.
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Financial help
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Government funding is not available for this course.
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Cost
Course costs can vary by provider and location. Ask your training provider for a cost estimate.
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VET Student Loans are not available
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You may need to pay for equipment or materials.
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On-the-job training
- Apprenticeships and traineeships are not available for this course.
This course has 20 mandatory work placement hours.
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Entry requirements
This course doesn't have any entry requirements. It could be a good starting point for your career.
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Duration
You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.
- Qualification only:
6 months – 1 year
- Qualification only:
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Delivery options
You may be able to access this training in these ways:
Course content
This course is made up of units.
All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.
For more information about course content, talk to your training provider or visit the National Training Register.
| Unit | Unit type |
|---|---|
| Be an effective volunteer | Core |
| Communicate in the workplace | Core |
| Participate in workplace health and safety | Core |
| Work with diverse people | Core |
| Calculate with whole numbers and familiar fractions, decimals and percentages for work | Elective |
| Communicate and work in health or community services | Elective |
| Engage respectfully with young people | Elective |
| Interact effectively with others at work | Elective |
| Promote Aboriginal and/or Torres Strait Islander cultural safety | Elective |
| Provide basic emergency life support | Elective |
| Provide First Aid | Elective |
| Provide first point of contact | Elective |
| Read and respond to routine workplace information | Elective |
| Use digital technology for non-routine workplace tasks | Elective |
| Use routine strategies for work-related learning | Elective |
| Use strategies to respond to routine workplace problems | Elective |
| Write routine workplace texts | Elective |
Job prospects
The Certificate II in Active Volunteering sets you up for roles like these, but the skills you learn could take you even further.
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Community Worker
ANZSCO 411711
Develop and implement plans to improve life in the local community.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
Aged and Disabled Carer
ANZSCO 423111
Provide companionship and practical support to aged and disabled persons in their own homes
Recommended education level:
Certificate II or III -
Dental Assistant
ANZSCO 423211
Provide patient care within a dental practice and assist in the running of the practice.
Recommended education level:
Certificate II or III -
Hospital Orderly
ANZSCO 423311
Transport patients around a hospital, provide patient care and ensure wards are tidy.
Recommended education level:
Certificate II or III -
Nursing Support Worker
ANZSCO 423312
Nursing Support Workers provide limited patient care under the direction of nursing staff.
Recommended education level:
Certificate II or III -
Personal Care Assistant
ANZSCO 423313
Personal Care Assistants provide routine personal care services to people in a range of health care facilities or in a person's home.
Recommended education level:
Certificate II or III -
Therapy Aide
ANZSCO 423314
Therapy Aides assist therapists in providing therapy programs and in the direct care of their patients in a variety of health, welfare and community settings.
Recommended education level:
Certificate II or III -
Child and Youth Residential Care Assistant
ANZSCO 423411
Child or Youth Residential Care Assistants provide care and supervision for children and young people living in residential or institutional facilities such as group homes and correctional institutions.
Recommended education level:
Certificate III or IV -
Hostel Parent
ANZSCO 423412
Hostel Parents provide care and supervision for children and young people living in residential facilities such as boarding school residential colleges and hostels.
Recommended education level:
Certificate II or III -
Refuge Worker
ANZSCO 423413
Refuge Workers provide services and support to people seeking assistance in a refuge.
Recommended education level:
Certificate III or IV
Training providers delivering Certificate II in Active Volunteering
It's a good idea to research multiple training providers to make sure you're getting the right training for you.
This course has a mandatory work placement. Skills Assure Suppliers help you to arrange a work placement. This service may not be available through other training providers.
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Academy Training & Assessment Pty Ltd (RTO code 46340)
Contact this provider
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Acts 2 College of Mission and Evangelisation (RTO code 51452)
Contact this provider
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AUSTRALIAN COLLEGE OF VOLUNTEERING (RTO code 6020)
Contact this provider
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Australian Pacific College (RTO code 90396)
Contact this provider
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Blackwater State High School (RTO code 30052)
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Blueprint Career Development (RTO code 30978)
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Brisbane Catholic Education (RTO code 30216)
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Burnett State College (RTO code 31050)
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Carinity Education - Rockhampton (RTO code 46305)
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CATHOLIC ARCHDIOCESE OF CANBERRA AND GOULBURN EDUCATION LIMITED (RTO code 46330)
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Centenary State High School (RTO code 30510)
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Charleville State High School (RTO code 30259)
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Charters Towers School of Distance Education (RTO code 46314)
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Corinda State High School (RTO code 30464)
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EDB Training Services (RTO code 32376)
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Equipping for Life LTD (RTO code 46226)
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Fit Education (RTO code 32155)
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Flexi RTO (RTO code 46087)
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Forest Lake State High School (RTO code 30288)
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Glenmore State High School (RTO code 30066)
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HORIZON2 PTY LTD (RTO code 40932)
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Ignatius Park College (RTO code 45964)
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Innisfail State College (RTO code 30307)
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IVET Institute (RTO code 40548)
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Keebra Park State High School (RTO code 30319)
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Kingaroy State High School (RTO code 30385)
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Lockyer District State High School (RTO code 30390)
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Loganlea State High School (RTO code 30072)
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Longreach State High School (RTO code 30391)
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Lowood State High School (RTO code 30392)
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Mabel Park State High School (RTO code 30074)
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Mackay Northern Beaches State High School (RTO code 41353)
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Maleny State High School (RTO code 30395)
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Marsden State High School (RTO code 30117)
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Melbourne City Institute of Education (RTO code 22172)
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Mitchelton State High School (RTO code 30400)
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Mount Morgan State High School (RTO code 30409)
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Murrumba State Secondary College (RTO code 40758)
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Nanango State High School (RTO code 30415)
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Narangba Valley State High School (RTO code 30164)
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National School of Volunteer Management (RTO code 90031)
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North Rockhampton State High School (RTO code 30144)
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NSW Department of Education (RTO code 90333)
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Proserpine State High School (RTO code 30338)
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Quality Service Skills (RTO code 90791)
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Queensland Pathways State College (RTO code 45297)
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Quinalow Prep-10 State School (RTO code 46225)
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Redcliffe State High School (RTO code 30430)
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Ripponlea Institute Pty Ltd (RTO code 21230)
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Robina State High School (RTO code 30341)
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Rosewood State High School (RTO code 30347)
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Sarina State High School (RTO code 30433)
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Skills Strategies International (RTO code 2401)
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St Laurence College (RTO code 45963)
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Stanthorpe State High School (RTO code 30484)
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Sunnybank State High School (RTO code 30438)
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Tactic Learning (RTO code 52806)
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Tallebudgera Outdoor and Environmental Education Centre (RTO code 30685)
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Tannum Sands State High School (RTO code 30586)
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The Baptist Union Of Queensland - Carinity (RTO code 30585)
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The Baptist Union of Queensland - Carinity (RTO code 31628)
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The College of Health and Fitness (RTO code 30798)
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The Corporation of the Trustees of the Roman Catholic Archdiocese of Brisbane (RTO code 30527)
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The Corporation of the Trustees of the Roman Catholic Archdiocese of Brisbane (RTO code 30351)
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The Scout Association of Australia (RTO code 5443)
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Thuringowa State High School (RTO code 30441)
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Townsville Catholic Education Office (RTO code 31195)
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Trainer Assessor Group (RTO code 91530)
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Trinity Bay State High School (RTO code 30446)
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Tullawong State High School (RTO code 30447)
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VEG Education (RTO code 45732)
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Wilsonton State High School (RTO code 45266)
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WISE Training Services (RTO code 6653)
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WOODCREST STATE COLLEGE (RTO code 30777)
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Worklinks QLD Ltd (RTO code 30622)
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How to enrol in this course
To enrol, choose a training provider that offers this course. You can see provider details on this page.
When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.
The provider will guide you through the enrolment process.
How do apprenticeships and traineeships work?
Apprenticeships and traineeships let you combine hands-on work experience with training. You’ll gain job-ready skills and earn an income while you complete a qualification.
As an apprentice or a trainee, you work with an employer while completing your training. Most of your time is spent learning on the job, with some classroom or online training to support the skills you're developing in the workplace.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Find out more about apprenticeships and traineeships.
See more information about the apprenticeship or traineeship you’re interested in pursuing on the Queensland Training Information Service.
How long will this course take?
This course is competency-based training, which means you progress as you demonstrate your skills and knowledge, rather than in a set amount of time.
The duration shown here is an estimate for full-time study based on how long most people take to complete the course. You may finish earlier than other people, or it may take you a bit longer.
If you’ve already completed training or have worked in a relevant area, you could get credits or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the time needed for training.
Duration for apprenticeships and traineeships
Apprenticeships and traineeships take longer than doing the qualification on its own, but you learn valuable hands-on skills.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Learn about how courses are delivered
Different courses have different delivery options. Consider your needs when you’re researching courses. Some courses may be delivered entirely online or partially online. Others may be delivered in a classroom.
Some courses, like those delivered through apprenticeships and traineeships, are mostly based in the workplace but with some classroom or online study.
If a certain type of delivery is important to you, talk to your provider before you enrol to make sure they offer that delivery option.
How to reduce the cost of your course
There are lots of ways you can reduce the cost of your course.
- The government could partly or fully cover the cost of your course. See information about financial help and government funding on this page.
- The government also offers funding for some costs related to your course.
- If you’ve already completed training or have worked in a relevant area, you could get a cost credit or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the cost.
Learn about financial help and government funding
The main cost of training is usually the course fees, which vary depending on things like which course and training provider you choose.
You may be able to get your training for free or at a reduced cost, or you could get help with paying for training-related costs. You can also pay for some courses with a VET Student Loan.
Find out more about getting help paying for your training or check if you're eligible.
What are entry requirements?
Some courses have conditions you need to meet before you can enrol in the course. They help make sure you have the right background or skills for the training.
Entry requirements might include a certain education level, skills or knowledge, work status, or experience.