This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.
Overview
This qualification reflects the role of people working in a volunteer capacity across a range of industries and organisations in a variety of contexts.
At this level, work takes place under the direction of others and supervision may be direct or indirect. Volunteers may also be required to lead volunteer teams and have limited responsibility for the output of others within a project or event.
Organisations may require volunteers to undergo relevant background checks.
To achieve this qualification, the candidate must have completed at least 20 hours of volunteer work as detailed in the Assessment Requirements of units of competency.
There are 20 minimum work placement hours required for this unit.
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
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Financial help
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Government funding is not available for this course.
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Cost
Course costs can vary by provider and location. Ask your training provider for a cost estimate.
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VET Student Loans are not available
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You may need to pay for equipment or materials.
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On-the-job training
- Apprenticeships and traineeships are not available for this course.
This course has 20 mandatory work placement hours.
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Entry requirements
This course doesn't have any entry requirements. It could be a good starting point for your career.
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Duration
You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.
- Qualification only:
1–2 years
- Qualification only:
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Delivery options
You may be able to access this training in these ways:
Course content
This course is made up of units.
All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.
For more information about course content, talk to your training provider or visit the National Training Register.
| Unit | Unit type |
|---|---|
| Be an effective volunteer | Core |
| Organise personal work priorities and development | Core |
| Participate in workplace health and safety | Core |
| Use communication to build relationships | Core |
| Work legally and ethically | Core |
| Work with diverse people | Core |
| Advocate on behalf of groups or the community | Elective |
| Apply and monitor food safety requirements | Elective |
| Apply basic principles and practices of infection prevention and control | Elective |
| Contribute to the planning and implementation of educational programs | Elective |
| Contribute to the review and development of policies | Elective |
| Demonstrate leadership in the workplace | Elective |
| Develop and maintain networks and collaborative partnerships | Elective |
| Develop and support community resources | Elective |
| Engage respectfully with young people | Elective |
| Facilitate the empowerment of people receiving support | Elective |
| Facilitate the interests and rights of clients | Elective |
| Follow basic food safety practices | Elective |
| Identify and report children and young people at risk | Elective |
| Improve clients' fundamental financial literacy skills | Elective |
| Lead volunteer teams | Elective |
| Make presentations | Elective |
| Manage own work and learning | Elective |
| Meet legal and ethical obligations in an education support environment | Elective |
| Organise workplace information | Elective |
| Promote Aboriginal and/or Torres Strait Islander cultural safety | Elective |
| Provide Advanced First Aid | Elective |
| Provide client-centred support to people in crisis | Elective |
| Provide First Aid | Elective |
| Provide first point of contact | Elective |
| Provide group education on consumer credit and debt | Elective |
| Provide home and community support services | Elective |
| Provide individualised support | Elective |
| Provide loss and grief support | Elective |
| Provide responsible service of alcohol | Elective |
| Provide ward or unit based food preparation and distribution services | Elective |
| Provide work skill instruction | Elective |
| Recognise and respond appropriately to domestic and family violence | Elective |
| Recognise healthy body systems | Elective |
| Represent clients in court | Elective |
| Respond to client language, literacy and numeracy needs | Elective |
| Set up and sustain learning areas | Elective |
| Support adult language and literacy learning | Elective |
| Support adult numeracy learning | Elective |
| Support group activities | Elective |
| Support independence and wellbeing | Elective |
| Support people with autism spectrum disorder | Elective |
| Support students with additional needs in the classroom | Elective |
| Support students with English as an additional language | Elective |
| Support the rights and needs of clients | Elective |
| Support the rights and safety of children and young people | Elective |
| Support young people to create opportunities in their lives | Elective |
| Transport and store food | Elective |
| Transport individuals | Elective |
| Use business software applications | Elective |
| Visit client residence | Elective |
| Work collaboratively to maintain an environment safe for children and young people | Elective |
| Work effectively in a service environment | Elective |
| Work effectively in business environments | Elective |
| Work in an alcohol and other drugs context | Elective |
| Work with clients to identify financial literacy education needs | Elective |
| Work with forced migrants | Elective |
| Work with people experiencing or at risk of homelessness | Elective |
| Work with people with mental health issues | Elective |
| Work within a community development framework | Elective |
Job prospects
The Certificate III in Active Volunteering sets you up for roles like these, but the skills you learn could take you even further.
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Community Worker
ANZSCO 411711
Develop and implement plans to improve life in the local community.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
Disabilities Services Officer
ANZSCO 411712
Disabilities Services Officers work in a range of service units which provide education and community access to people with intellectual, physical, social and emotional disabilities.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
Family Support Worker
ANZSCO 411713
Family Support Workers assist the work of Social Workers and Welfare Workers by providing services and support to families.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
Parole and Probation Officer
ANZSCO 411714
Parole or Probation Officers supervise offenders who have been placed on probation by court order or released conditionally from corrective service institutions.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
Residential Care Officer
ANZSCO 411715
Residential Care Officers provide care and supervision for children or disabled persons in group housing or institutional care.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
Youth Worker
ANZSCO 411716
Support young people in the social, emotional, financial, study and employment aspects of their lives.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree
Training providers delivering Certificate III in Active Volunteering
It's a good idea to research multiple training providers to make sure you're getting the right training for you.
This course has a mandatory work placement. Skills Assure Suppliers help you to arrange a work placement. This service may not be available through other training providers.
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AUSTRALIAN COLLEGE OF VOLUNTEERING (RTO code 6020)
Contact this provider
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Australian International Islamic College Ltd (RTO code 45673)
Contact this provider
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CATHOLIC ARCHDIOCESE OF CANBERRA AND GOULBURN EDUCATION LIMITED (RTO code 46330)
Contact this provider
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Glenmore State High School (RTO code 30066)
Contact this provider
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Grace Lutheran College (RTO code 30291)
Contact this provider
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HORIZON2 PTY LTD (RTO code 40932)
Contact this provider
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Inventorium RTO Pty Ltd (RTO code 45995)
Contact this provider
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Murrumba State Secondary College (RTO code 40758)
Contact this provider
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National School of Volunteer Management (RTO code 90031)
Contact this provider
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Pacific Pines State High School (RTO code 30900)
Contact this provider
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Sandgate District State High School (RTO code 30432)
Contact this provider
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Scripture Union Australia Ministries (RTO code 30548)
Contact this provider
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The Scout Association of Australia (RTO code 5443)
Contact this provider
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Trinity Bay State High School (RTO code 30446)
Contact this provider
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Virtu Business Institute (RTO code 40530)
Contact this provider
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Vital Training Solutions Pty. Ltd. (RTO code 91618)
Contact this provider
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YWAM Training Townsville (RTO code 30614)
Contact this provider
How to enrol in this course
To enrol, choose a training provider that offers this course. You can see provider details on this page.
When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.
The provider will guide you through the enrolment process.
How do apprenticeships and traineeships work?
Apprenticeships and traineeships let you combine hands-on work experience with training. You’ll gain job-ready skills and earn an income while you complete a qualification.
As an apprentice or a trainee, you work with an employer while completing your training. Most of your time is spent learning on the job, with some classroom or online training to support the skills you're developing in the workplace.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Find out more about apprenticeships and traineeships.
See more information about the apprenticeship or traineeship you’re interested in pursuing on the Queensland Training Information Service.
How long will this course take?
This course is competency-based training, which means you progress as you demonstrate your skills and knowledge, rather than in a set amount of time.
The duration shown here is an estimate for full-time study based on how long most people take to complete the course. You may finish earlier than other people, or it may take you a bit longer.
If you’ve already completed training or have worked in a relevant area, you could get credits or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the time needed for training.
Duration for apprenticeships and traineeships
Apprenticeships and traineeships take longer than doing the qualification on its own, but you learn valuable hands-on skills.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Learn about how courses are delivered
Different courses have different delivery options. Consider your needs when you’re researching courses. Some courses may be delivered entirely online or partially online. Others may be delivered in a classroom.
Some courses, like those delivered through apprenticeships and traineeships, are mostly based in the workplace but with some classroom or online study.
If a certain type of delivery is important to you, talk to your provider before you enrol to make sure they offer that delivery option.
How to reduce the cost of your course
There are lots of ways you can reduce the cost of your course.
- The government could partly or fully cover the cost of your course. See information about financial help and government funding on this page.
- The government also offers funding for some costs related to your course.
- If you’ve already completed training or have worked in a relevant area, you could get a cost credit or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the cost.
Learn about financial help and government funding
The main cost of training is usually the course fees, which vary depending on things like which course and training provider you choose.
You may be able to get your training for free or at a reduced cost, or you could get help with paying for training-related costs. You can also pay for some courses with a VET Student Loan.
Find out more about getting help paying for your training or check if you're eligible.
What are entry requirements?
Some courses have conditions you need to meet before you can enrol in the course. They help make sure you have the right background or skills for the training.
Entry requirements might include a certain education level, skills or knowledge, work status, or experience.