This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.
Overview
This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.
Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.
To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.
There are 120 minimum work placement hours required for this unit.
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
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Financial help
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Cost
Course costs can vary by provider and location. Ask your training provider for a cost estimate.
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VET Student Loans are not available
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You may need to pay for equipment or materials.
To see how government funding could help to reduce the cost of your course, check your eligibility for funding.
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On-the-job training
- Completing this course through a traineeship can help you to learn the skills you need.
This traineeship is available:
This course has 120 mandatory work placement hours.
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Entry requirements
This course doesn't have any entry requirements. It could be a good starting point for your career.
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Duration
You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.
- Through traineeship:
2 years - Qualification only:
6 months – 2 years
- Through traineeship:
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Delivery options
You may be able to access this training in these ways:
Course content
This course is made up of units.
All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.
For more information about course content, talk to your training provider or visit the National Training Register.
| Unit | Unit type |
|---|---|
| Coordinate services for older people | Core |
| Deliver care services using a palliative approach | Core |
| Develop and maintain networks and collaborative partnerships | Core |
| Facilitate individual service planning and delivery | Core |
| Facilitate the empowerment of older people | Core |
| Facilitate the interests and rights of clients | Core |
| Follow safe work practices for direct client care | Core |
| Implement interventions with older people at risk | Core |
| Manage legal and ethical compliance | Core |
| Meet personal support needs | Core |
| Provide support to people living with dementia | Core |
| Recognise healthy body systems | Core |
| Support independence and wellbeing | Core |
| Support relationships with carers and families | Core |
| Work with diverse people | Core |
| Address the needs of people with chronic disease | Elective |
| Administer and monitor medications | Elective |
| Apply and use basic oral health products | Elective |
| Apply fluoride varnish | Elective |
| Assist clients with medication | Elective |
| Assist in the development of meals and menus to meet dietary and cultural requirements | Elective |
| Assist with screening and management of nutritional risk | Elective |
| Assist with the monitoring and modification of meals and menus according to individualised plans | Elective |
| Confirm physical health status | Elective |
| Contribute to planning and implementation of care services using a palliative approach | Elective |
| Coordinate and monitor home-based support | Elective |
| Coordinate client directed services | Elective |
| Demonstrate leadership in the workplace | Elective |
| Develop and implement service programs | Elective |
| Develop and use strategies for communication with augmentative and alternative communication systems | Elective |
| Develop, implement and review quality framework | Elective |
| Facilitate community participation and social inclusion | Elective |
| Facilitate independent travel | Elective |
| Facilitate ongoing skills development using a person-centred approach | Elective |
| Facilitate the empowerment of people receiving support | Elective |
| Facilitate workplace-based learning | Elective |
| Follow basic food safety practices | Elective |
| Identify and report abuse | Elective |
| Implement continuous improvement | Elective |
| Implement falls prevention strategies | Elective |
| Inform and support patients and groups about oral health | Elective |
| Lead effective workplace relationships | Elective |
| Maintain a high standard of service | Elective |
| Maintain business resources | Elective |
| Maintain work health and safety | Elective |
| Manage and promote diversity | Elective |
| Manage budgets and financial plans | Elective |
| Manage partnership agreements with service providers | Elective |
| Manage work health and safety | Elective |
| Meet statutory and organisation information requirements | Elective |
| Mentor in the workplace | Elective |
| Plan for the provision of pastoral and spiritual care | Elective |
| Plan health promotion and community intervention | Elective |
| Process and maintain workplace information | Elective |
| Promote Aboriginal and/or Torres Strait Islander cultural safety | Elective |
| Provide Advanced First Aid | Elective |
| Provide First Aid | Elective |
| Provide food service | Elective |
| Provide loss and grief support | Elective |
| Provide or assist with oral hygiene | Elective |
| Provide pastoral and spiritual care | Elective |
| Provide person-centred services to people with disability with complex needs | Elective |
| Provide suicide bereavement support | Elective |
| Provide support in dysphagia management | Elective |
| Recognise and respond to crisis situations | Elective |
| Respond to client language, literacy and numeracy needs | Elective |
| Transport individuals | Elective |
| Use basic oral health screening tools | Elective |
| Use business software applications | Elective |
| Use communication to build relationships | Elective |
| Work in an alcohol and other drugs context | Elective |
| Work with forced migrants | Elective |
| Work with people experiencing or at risk of homelessness | Elective |
| Work with people with mental health issues | Elective |
Job prospects
The Certificate IV in Ageing Support sets you up for roles like these, but the skills you learn could take you even further.
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Registered Nurse (Aged Care)
ANZSCO 254412
Registered Nurses (Aged Care) provide nursing care to the elderly in community settings, residential aged care facilities, retirement villages and health care facilities.
Recommended education level:
Bachelor degree or higher -
Community Worker
ANZSCO 411711
Develop and implement plans to improve life in the local community.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
Residential Care Officer
ANZSCO 411715
Residential Care Officers provide care and supervision for children or disabled persons in group housing or institutional care.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
Aged and Disabled Carer
ANZSCO 423111
Provide companionship and practical support to aged and disabled persons in their own homes
Recommended education level:
Certificate II or III -
Nursing Support Worker
ANZSCO 423312
Nursing Support Workers provide limited patient care under the direction of nursing staff.
Recommended education level:
Certificate II or III -
Personal Care Assistant
ANZSCO 423313
Personal Care Assistants provide routine personal care services to people in a range of health care facilities or in a person's home.
Recommended education level:
Certificate II or III
Training providers delivering Certificate IV in Ageing Support
It's a good idea to research multiple training providers to make sure you're getting the right training for you.
This course has a mandatory work placement. Skills Assure Suppliers help you to arrange a work placement. This service may not be available through other training providers.
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TAFE QUEENSLAND (RTO code 0275)
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The Australian College of Skills and Training Pty Ltd (RTO code 46128)
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THE AUSTRALIAN INSTITUTE OF PROFESSIONAL COUNSELLORS (RTO code 0670)
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The Da'Vange Group Pty Ltd (RTO code 45241)
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THE SYDNEY BUSINESS & TRAVEL ACADEMY (RTO code 90412)
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Times Academy Pty Ltd (RTO code 45070)
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TLC LEARNING PTY LTD (RTO code 41447)
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TME Trade Training (RTO code 3927)
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TP Training (RTO code 21488)
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TRADES INSTITUTE AUSTRALASIA (RTO code 40699)
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Training Education And Management Services pty ltd (RTO code 91852)
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TRAINING INSTITUTE AUSTRALASIA (RTO code 52612)
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Training Tailor Made (RTO code 31729)
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Training Unlimited Pty Ltd (RTO code 20891)
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Transformational Institute (RTO code 31269)
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Traxion Training (RTO code 32254)
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UNICO EDUCATION PTY LTD (RTO code 41280)
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United Colleges of Australia (RTO code 41467)
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UNITED INSTITUTE OF TRAINING (RTO code 45843)
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UNITING CITY COLLEGE PTY LTD (RTO code 45940)
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Universal Training Institute Pty Ltd (RTO code 45975)
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UOW College Australia (RTO code 91159)
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VERTO Ltd (RTO code 6971)
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Victoria University (RTO code 3113)
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Victorian Bar School (RTO code 3722)
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Victorian International Institute of Technical Education (RTO code 22452)
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Warner Institute (RTO code 21622)
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WEA Hunter (RTO code 90020)
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Wentworth College Pty Ltd (RTO code 21938)
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Wesley Vocational Institute (RTO code 90091)
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West Australian Institute of Further Studies Pty Ltd (RTO code 52128)
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West Melbourne Institute of Technology Pty Ltd (RTO code 45639)
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WHITEHOUSE INTERNATIONAL COLLEGE PTY LTD (RTO code 45927)
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Wisdom International College Pty Ltd (RTO code 45761)
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WISE Training Services (RTO code 6653)
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Work Savvy Pty Ltd (RTO code 91778)
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Workforce Plus (RTO code 3652)
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Workright Australia (RTO code 0366)
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How to enrol in this course
To enrol, choose a training provider that offers this course. You can see provider details on this page.
When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.
The provider will guide you through the enrolment process.
How do apprenticeships and traineeships work?
Apprenticeships and traineeships let you combine hands-on work experience with training. You’ll gain job-ready skills and earn an income while you complete a qualification.
As an apprentice or a trainee, you work with an employer while completing your training. Most of your time is spent learning on the job, with some classroom or online training to support the skills you're developing in the workplace.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Find out more about apprenticeships and traineeships.
See more information about the apprenticeship or traineeship you’re interested in pursuing on the Queensland Training Information Service.
How long will this course take?
This course is competency-based training, which means you progress as you demonstrate your skills and knowledge, rather than in a set amount of time.
The duration shown here is an estimate for full-time study based on how long most people take to complete the course. You may finish earlier than other people, or it may take you a bit longer.
If you’ve already completed training or have worked in a relevant area, you could get credits or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the time needed for training.
Duration for apprenticeships and traineeships
Apprenticeships and traineeships take longer than doing the qualification on its own, but you learn valuable hands-on skills.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Learn about how courses are delivered
Different courses have different delivery options. Consider your needs when you’re researching courses. Some courses may be delivered entirely online or partially online. Others may be delivered in a classroom.
Some courses, like those delivered through apprenticeships and traineeships, are mostly based in the workplace but with some classroom or online study.
If a certain type of delivery is important to you, talk to your provider before you enrol to make sure they offer that delivery option.
How to reduce the cost of your course
There are lots of ways you can reduce the cost of your course.
- The government could partly or fully cover the cost of your course. See information about financial help and government funding on this page.
- The government also offers funding for some costs related to your course.
- If you’ve already completed training or have worked in a relevant area, you could get a cost credit or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the cost.
Learn about financial help and government funding
The main cost of training is usually the course fees, which vary depending on things like which course and training provider you choose.
You may be able to get your training for free or at a reduced cost, or you could get help with paying for training-related costs. You can also pay for some courses with a VET Student Loan.
Find out more about getting help paying for your training or check if you're eligible.
What are entry requirements?
Some courses have conditions you need to meet before you can enrol in the course. They help make sure you have the right background or skills for the training.
Entry requirements might include a certain education level, skills or knowledge, work status, or experience.