Diploma of Community Services

CHC52025

This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.

Overview

Learn to lead and support people in need. Build skills in case management, counselling and community programs.

This qualification reflects the role of community service workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.

At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.

Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.

To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.

There are 100 minimum work placement hours required for this unit.

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

  • Financial help

    • Government funding is available for this course. Check your eligibility for:

      • Career Boost (general)
      Check your eligibility

  • Cost

    Course costs can vary by provider and location. Ask your training provider for a cost estimate.

    To see how government funding could help to reduce the cost of your course, check your eligibility for funding.

  • On-the-job training

    • Apprenticeships and traineeships are not available for this course.

    This course has 200 mandatory work placement hours.

  • Entry requirements

    This course doesn't have any entry requirements. It could be a good starting point for your career.

  • Duration

    You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.

    • Qualification only:
      1–2 years

  • Delivery options

    You may be able to access this training in these ways:

    • Part-time available
    • Partially online
    • Classroom-based

Course content

This course is made up of units.

All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.

For more information about course content, talk to your training provider or visit the National Training Register.

Unit Unit type
Analyse impacts of sociological factors on people in community work and services Core
Assess co-existing needs Core
Develop and implement service programs Core
Facilitate and review case management Core
Facilitate workplace debriefing and support processes Core
Maintain work health and safety Core
Manage legal and ethical compliance Core
Promote Aboriginal and/or Torres Strait Islander cultural safety Core
Recognise and respond appropriately to domestic and family violence Core
Recognise and respond to crisis situations Core
Reflect on and improve own professional practice Core
Work with diverse people Core
Acquire properties by purchase or transfer Elective
Analyse information for service planning and delivery Elective
Apply specialist interpersonal and counselling interview skills Elective
Assess and promote social, emotional and physical wellbeing Elective
Assess needs of clients with alcohol and other drugs issues Elective
Assist families to self-manage contact Elective
Confirm developmental status Elective
Coordinate client directed services Elective
Coordinate complex case requirements Elective
Counsel clients affected by domestic and family violence Elective
Develop and deliver community projects Elective
Develop and implement a community renewal plan Elective
Develop and implement policy Elective
Develop and implement procedures to enable young people to address their needs Elective
Develop and lead community engagement strategies to enhance participation Elective
Develop and maintain networks and collaborative partnerships Elective
Develop and promote positive person-centred behaviour supports Elective
Develop and provide person-centred service responses Elective
Develop and review individual alcohol and other drugs treatment plans Elective
Develop and support community leadership Elective
Develop quality systems in line with registration standards Elective
Develop social housing enterprise opportunities Elective
Develop strategies for alcohol and other drugs relapse prevention and management Elective
Develop workplace communication strategies Elective
Develop, implement and review quality framework Elective
Develop, implement and review sexual and reproductive health education programs Elective
Engage respectfully with young people Elective
Engage with health professionals and the health system Elective
Establish and confirm the counselling relationship Elective
Establish change promoting relationship with users of domestic and family violence Elective
Establish self-directed recovery relationships Elective
Facilitate and monitor contact Elective
Facilitate changeovers Elective
Facilitate community participation and social inclusion Elective
Facilitate goal directed planning Elective
Facilitate responsible behaviour Elective
Facilitate the counselling relationship and process Elective
Facilitate the empowerment of people receiving support Elective
Facilitate the recovery process with the person, family and carers Elective
Identify and report abuse Elective
Identify and report children and young people at risk Elective
Implement case management practice Elective
Implement community development strategies Elective
Implement trauma informed care Elective
Increase the safety of individuals at risk of suicide Elective
Lead the work team Elective
Make safety plans with people who have been subjected to domestic and family violence Elective
Manage and maintain tenancy agreements and services Elective
Manage and promote diversity Elective
Manage head lease Elective
Manage partnership agreements with service providers Elective
Manage personal health and wellbeing Elective
Manage service response to young people in crisis Elective
Meet statutory and organisation information requirements Elective
Operate in a family law environment Elective
Plan and conduct group activities Elective
Plan health promotion and community intervention Elective
Present information to stakeholder groups Elective
Promote and facilitate self advocacy Elective
Promote and represent the service Elective
Provide Advanced First Aid Elective
Provide advanced interventions to meet the needs of clients with alcohol and other drugs issues Elective
Provide advocacy and representation services Elective
Provide alcohol and other drugs withdrawal services Elective
Provide case management supervision Elective
Provide domestic and family violence support in Aboriginal and Torres Strait Islander communities Elective
Provide information/strategies to enhance capacities of Aboriginal/Torres Strait Islander families Elective
Provide parenting, health and well-being education Elective
Provide person-centred services to people with disability with complex needs Elective
Provide recovery oriented mental health services Elective
Provide services for the needs and circumstances of young people Elective
Provide services to people with co-existing mental health and alcohol and other drugs issues Elective
Provide sexual and reproductive health information to clients Elective
Provide supervision in a secure system Elective
Provide support to children affected by domestic and family violence Elective
Provide support to children and youth in out-of-home care Elective
Provide systems advocacy services Elective
Represent clients in court Elective
Represent organisation in court or tribunal Elective
Research and apply evidence to practice Elective
Respond to client language, literacy and numeracy needs Elective
Respond to critical situations Elective
Secure and manage funding Elective
Support community action Elective
Support counselling clients in decision-making processes Elective
Support people to improve relationships Elective
Support people with autism spectrum disorder Elective
Support the rights and safety of children and young people Elective
Undertake advanced assessments Elective
Undertake bicultural work with forced migrants in Australia Elective
Undertake case management in a child protection framework Elective
Work collaboratively to maintain an environment safe for children and young people Elective
Work collaboratively with the care network and other services Elective
Work effectively in trauma informed care Elective
Work with children and young people with complex trauma and attachment issues and needs Elective
Work with clients within the social housing system Elective
Work with forced migrants Elective
Work with people experiencing or at risk of homelessness Elective
Work with people with mental health issues Elective
Work with users of violence to effect change Elective
Work within a practice framework Elective
Work within organisation and government structures to enable community development outcomes Elective

Job prospects

The Diploma of Community Services sets you up for roles like these, but the skills you learn could take you even further.

  • Recreation Officer

    ANZSCO 272612

    Recreation Officers plan, organise and coordinate recreation facilities and programs through organisations such as local governments, schools, church bodies and youth organisations.

    Recommended education level:
    Bachelor degree or higher

  • Welfare Worker

    ANZSCO 272613

    Welfare Workers assist individuals, families and groups with social, emotional or financial difficulties to improve quality of life, by educating and supporting them and working towards change in their social environment.

    Recommended education level:
    Bachelor degree or higher

  • Community Worker

    ANZSCO 411711

    Develop and implement plans to improve life in the local community.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Family Support Worker

    ANZSCO 411713

    Family Support Workers assist the work of Social Workers and Welfare Workers by providing services and support to families.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Youth Worker

    ANZSCO 411716

    Support young people in the social, emotional, financial, study and employment aspects of their lives.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

Training providers delivering Diploma of Community Services

It's a good idea to research multiple training providers to make sure you're getting the right training for you.

This course has a mandatory work placement. Skills Assure Suppliers help you to arrange a work placement. This service may not be available through other training providers.

Showing: 295 providers

How to enrol in this course

To enrol, choose a training provider that offers this course. You can see provider details on this page.

When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.

The provider will guide you through the enrolment process.

Delivery locations can change as students enrol. If you're doing any workplace-based training, like an apprenticeship, this will take place in a different location from your classroom training. Contact your training provider to confirm delivery locations.
Government funding may be available. Contact your training provider to confirm.
Back to top