This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.
Overview
This qualification reflects the role of those workers who are advanced practitioners in a health and/or community services context and who require a high level of knowledge and skills in case management in order to provide specialist services to clients with complex and diverse needs.
Workers at this level are required to demonstrate autonomy, well-developed judgement, adaptability and responsibility.
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
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Financial help
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Government funding is not available for this course.
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Cost
Course costs can vary by provider and location. Ask your training provider for a cost estimate.
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VET Student Loans are not available
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You may need to pay for equipment or materials.
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On-the-job training
- Apprenticeships and traineeships are not available for this course.
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Entry requirements
This course has entry requirements. See more information at the National Training Register
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Duration
You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.
- Qualification only:
6 months – 1 year
- Qualification only:
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Delivery options
You may be able to access this training in these ways:
Course content
This course is made up of units.
All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.
For more information about course content, talk to your training provider or visit the National Training Register.
| Unit | Unit type |
|---|---|
| Develop and cultivate collaborative partnerships and relationships | Core |
| Facilitate goal directed planning | Core |
| Implement case management practice | Core |
| Lead and influence ethical practice | Core |
| Lead own professional development | Core |
| Manage and promote diversity | Core |
| Undertake advanced client assessment | Core |
| Work with carers and/or families in complex situations | Core |
| Assist clients to develop parenting arrangements | Elective |
| Establish and maintain the safety of people who have experienced domestic and family violence | Elective |
| Establish change promoting relationship with users of domestic and family violence | Elective |
| Make safety plans with people who have been subjected to domestic and family violence | Elective |
| Manage domestic and family violence screening and risk assessment processes | Elective |
| Manage responses to domestic and family violence in family work | Elective |
| Plan and implement a coaching strategy | Elective |
| Plan and implement a mentoring program | Elective |
| Promote accountability and assist users of domestic and family violence to accept responsibility | Elective |
| Work with a child-focused approach | Elective |
| Work within a child inclusive framework | Elective |
| Work within a clinical supervision framework | Elective |
Job prospects
The Graduate Certificate in Client Assessment and Case Management sets you up for roles like these, but the skills you learn could take you even further.
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Community Worker
ANZSCO 411711
Develop and implement plans to improve life in the local community.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
Family Support Worker
ANZSCO 411713
Family Support Workers assist the work of Social Workers and Welfare Workers by providing services and support to families.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree
Training providers delivering Graduate Certificate in Client Assessment and Case Management
It's a good idea to research multiple training providers to make sure you're getting the right training for you.
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LEARN SGSCC (RTO code 7091)
Contact this provider
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NURSE TRAINING AUSTRALIA (RTO code 41009)
Contact this provider
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The Da'Vange Group Pty Ltd (RTO code 45241)
Contact this provider
How to enrol in this course
To enrol, choose a training provider that offers this course. You can see provider details on this page.
When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.
The provider will guide you through the enrolment process.
How do apprenticeships and traineeships work?
Apprenticeships and traineeships let you combine hands-on work experience with training. You’ll gain job-ready skills and earn an income while you complete a qualification.
As an apprentice or a trainee, you work with an employer while completing your training. Most of your time is spent learning on the job, with some classroom or online training to support the skills you're developing in the workplace.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Find out more about apprenticeships and traineeships.
See more information about the apprenticeship or traineeship you’re interested in pursuing on the Queensland Training Information Service.
How long will this course take?
This course is competency-based training, which means you progress as you demonstrate your skills and knowledge, rather than in a set amount of time.
The duration shown here is an estimate for full-time study based on how long most people take to complete the course. You may finish earlier than other people, or it may take you a bit longer.
If you’ve already completed training or have worked in a relevant area, you could get credits or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the time needed for training.
Duration for apprenticeships and traineeships
Apprenticeships and traineeships take longer than doing the qualification on its own, but you learn valuable hands-on skills.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Learn about how courses are delivered
Different courses have different delivery options. Consider your needs when you’re researching courses. Some courses may be delivered entirely online or partially online. Others may be delivered in a classroom.
Some courses, like those delivered through apprenticeships and traineeships, are mostly based in the workplace but with some classroom or online study.
If a certain type of delivery is important to you, talk to your provider before you enrol to make sure they offer that delivery option.
How to reduce the cost of your course
There are lots of ways you can reduce the cost of your course.
- The government could partly or fully cover the cost of your course. See information about financial help and government funding on this page.
- The government also offers funding for some costs related to your course.
- If you’ve already completed training or have worked in a relevant area, you could get a cost credit or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the cost.
Learn about financial help and government funding
The main cost of training is usually the course fees, which vary depending on things like which course and training provider you choose.
You may be able to get your training for free or at a reduced cost, or you could get help with paying for training-related costs. You can also pay for some courses with a VET Student Loan.
Find out more about getting help paying for your training or check if you're eligible.
What are entry requirements?
Some courses have conditions you need to meet before you can enrol in the course. They help make sure you have the right background or skills for the training.
Entry requirements might include a certain education level, skills or knowledge, work status, or experience.