Certificate II in Security Operations

CPP20218

This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.

Overview

Learn the skills and knowledge to work as a licensed security officer or crowd controller in Queensland.

This qualification reflects the role of a security officer, responsible for maintaining safety and security by patrolling, protecting or guarding property while unarmed, and screening entry, monitoring behaviour and removing persons from premises.

This qualification is intended to align with the following occupational licencing outcomes:

  • security officer – unarmed guard
  • security officer – crowd controller.

Occupational titles could include:

  • security officer
  • unarmed guard
  • crowd controller

It provides a pathway to further learning and work in various security roles and settings including, but not limited to:

  • armed guarding
  • cash-in-transit
  • close protection
  • control room operations
  • guard dog handling.

Security officers may work alone or work in a team environment under general supervision, operating with limited autonomy and judgement to complete routine but variable tasks, with some accountability and responsibility for their own outputs, work and learning.

Occupational licensing, legislative, regulatory or certification requirements may apply at the time of publication. Please refer to the CPP Companion Volume Implementation Guide for information.

  • Financial help

  • Cost

    Course costs can vary by provider and location. Ask your training provider for a cost estimate.

    To see how government funding could help to reduce the cost of your course, check your eligibility for funding.

  • On-the-job training

  • Entry requirements

    This course doesn't have any entry requirements. It could be a good starting point for your career.

  • Duration

    You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.

  • Delivery options

    You may be able to access this training in these ways:

    • Part-time available
    • Partially online
    • Classroom-based

Course content

This course is made up of units.

All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.

For more information about course content, talk to your training provider or visit the National Training Register.

Unit Unit type
Apply effective communication skills to maintain security Core
Apply legal and procedural requirements to work effectively within a security team Core
Apply risk assessment to select and carry out response to security risk situations Core
Apply security procedures to manage intoxicated persons Core
Apply security procedures to remove persons from premises Core
Apply WHS, emergency response and evacuation procedures to maintain security Core
Escort and protect persons and valuables Core
Monitor and control access and exit of persons and vehicles from premises Core
Monitor and control individual and crowd behaviour to maintain security Core
Patrol premises to monitor property and maintain security Core
Protect self and others using basic defensive techniques Core
Provide First Aid Core
Provide quality services to a range of security clients Core
Screen people, personal effects and items to maintain security Core

Job prospects

The Certificate II in Security Operations sets you up for roles like these, but the skills you learn could take you even further.

  • Alarm, Security and Surveillance Monitor

    ANZSCO 442211

    Alarm, Security or Surveillance Monitors monitor security alarms, CCTV and other surveillance equipment, and contact supervisors, police or fire brigades if security is breached or fire is detected.

    Recommended education level:
    Certificate I or secondary education

  • Armoured Car Escort

    ANZSCO 442212

    Armoured Car Escorts provide armed escorts for transportation and delivery of cash and other valuables.

    Recommended education level:
    Certificate I or secondary education

  • Crowd Controller

    ANZSCO 442213

    Crowd Controllers carry out crowd control duties at entertainment, sporting or recreational venues.

    Recommended education level:
    Certificate II or III

  • Private Investigator

    ANZSCO 442214

    Private Investigators conduct investigations for clients and prepare evidence for court proceedings.

    Recommended education level:
    Certificate II or III

  • Retail Loss Prevention Officer

    ANZSCO 442215

    Retail Loss Prevention Officers detect and investigate shoplifting, fraud and other unlawful acts of employees or customers in retail establishments.

    Recommended education level:
    Certificate I or secondary education

  • Security Consultant

    ANZSCO 442216

    Security Consultants advise clients on security requirements, and recommend and design security specifications.

    Recommended education level:
    Certificate III or IV

  • Security Officer

    ANZSCO 442217

    Security Officers patrol and guard industrial and commercial property, railway yards, stations and other facilities.

    Recommended education level:
    Certificate II or III

  • Other Security Worker

    ANZSCO 442299

    Other Security Workers includes jobs like Bodyguard.

    Recommended education level:
    Certificate I or secondary education

Training providers delivering Certificate II in Security Operations

It's a good idea to research multiple training providers to make sure you're getting the right training for you.

Showing: 86 providers

How to enrol in this course

To enrol, choose a training provider that offers this course. You can see provider details on this page.

When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.

The provider will guide you through the enrolment process.

Delivery locations can change as students enrol. If you're doing any workplace-based training, like an apprenticeship, this will take place in a different location from your classroom training. Contact your training provider to confirm delivery locations.
Government funding may be available. Contact your training provider to confirm.