Diploma of Property (Agency Management)

CPP51122

This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.

Overview

This qualification reflects the role of property services principals who apply knowledge of property agency and compliance requirements, ethical standards and consumer preferences to establish and control property services functions.

This qualification applies to residential or commercial practice in real estate sales, real estate property management, strata management, business broking, stock and station, or auctioneering. Depending on units selected in the qualification, one of two occupational options may be awarded:

  • Diploma of Property (Agency Management), or
  • Diploma of Property (Agency Management – Strata).

Occupational titles include:

  • Real Estate Agency Principal
  • Senior Strata Manager
  • Strata Management Principal
  • Agency Manager
  • Agency Director.

Staff who hold this qualification are responsible and accountable for the work of others and are engaged with:

  • understanding business systems, structures, property agency practices and business entities
  • understanding legal and ethical frameworks for property agency operations
  • developing systems, procedures and protocols for managing property agency functions
  • establishing and controlling trust accounts and property agency business finances
  • coordinating ethics, risk and consumer protection systems to meet industry legal and customer expectations and requirements
  • developing and maintaining knowledge of industry trends
  • developing and maintaining relationships with lessors, tenants, vendors and buyers, buyers’ agents, owners and owners’ agents
  • establishing and implementing strategic business plans and operational plans
  • establishing and implementing agency and individual branding
  • leading and managing people, including recruitment, induction, coaching and mentoring for teams and individuals
  • managing work health and safety (WHS) risk to ensure a safe working environment in the property services industry.

Licensing, legislative, regulatory or certification requirements

Licensing, legislative, regulatory or certification requirements apply to real estate practices in all states and territories and may apply to strata community management in some states and territories. Relevant state and territory regulatory authorities should be consulted to confirm those requirements.

  • Financial help

  • Cost

    Course costs can vary by provider and location. Ask your training provider for a cost estimate.

  • On-the-job training

  • Entry requirements

    This course doesn't have any entry requirements. It could be a good starting point for your career.

  • Duration

    You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.

  • Delivery options

    You may be able to access this training in these ways:

    • Part-time available
    • Partially online
    • Classroom-based

Course content

This course is made up of units.

All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.

For more information about course content, talk to your training provider or visit the National Training Register.

Unit Unit type
Develop a strategic business plan in the property industry Core
Establish and monitor property industry trust account management practices Core
Manage a safe workplace in the property industry Core
Manage compliance in the property industry Core
Manage ethical practice in the property industry Core
Manage operational finances in the property industry Core
Manage teams in the property industry Core
Conduct strategic planning for strata community sustainable practices and operation Elective
Contribute to the development of employee and industrial relations strategies Elective
Coordinate remuneration and employee benefits Elective
Coordinate workforce plan implementation Elective
Design and develop marketing communication plans Elective
Develop a marketing and service strategy in real estate Elective
Develop action plans to retrofit existing buildings for energy efficiency Elective
Develop and maintain commercial property market intelligence Elective
Develop and maintain rural property market knowledge and intelligence Elective
Manage business operational plans Elective
Manage customer service activities in the property industry Elective
Manage people performance Elective
Manage strata community asset maintenance and defects Elective
Manage strata community resilience Elective
Market the property agency Elective
Perform strategic financial management of a strata community Elective
Plan and interpret market research Elective
Provide leadership across the organisation Elective
Provide property sustainability information in real estate Elective

Job prospects

The Diploma of Property (Agency Management) sets you up for roles like these, but the skills you learn could take you even further.

  • Auctioneer

    ANZSCO 611111

    Auctioneers conduct sales of real estate, goods and livestock by taking offers from buyers and accepting the highest purchase price.

    Recommended education level:
    Certificate III or IV

  • Business Broker

    ANZSCO 612111

    Business Brokers operate as independent agents in the buying and selling of businesses.

    Recommended education level:
    Certificate III or IV

  • Property Manager

    ANZSCO 612112

    Property Managers supervise the leasing of rental properties on behalf of owners.

    Recommended education level:
    Certificate III or IV

  • Real Estate Agency Principal

    ANZSCO 612113

    Real Estate Agency Principals manage the overall activities of real estate agencies.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Real Estate Agent

    ANZSCO 612114

    Real Estate Agents coordinate the activities of real estate representatives in selling and leasing real estate, and ensuring compliance with legislative requirements.

    Recommended education level:
    Certificate III or IV

  • Real Estate Representative

    ANZSCO 612115

    Real Estate Representatives arrange the conduct of real estate transactions such as sales and leasing, and assist buyers to find suitable properties, on behalf of an agency.

    Recommended education level:
    Certificate III or IV

  • Other Sales Support Worker

    ANZSCO 639911

    This group includes Sales Support Workers not covered elsewhere.

    Recommended education level:
    Certificate II or III

Training providers delivering Diploma of Property (Agency Management)

It's a good idea to research multiple training providers to make sure you're getting the right training for you.

Showing: 44 providers

How to enrol in this course

To enrol, choose a training provider that offers this course. You can see provider details on this page.

When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.

The provider will guide you through the enrolment process.

Delivery locations can change as students enrol. If you're doing any workplace-based training, like an apprenticeship, this will take place in a different location from your classroom training. Contact your training provider to confirm delivery locations.
Government funding may be available. Contact your training provider to confirm.