This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.
Overview
This qualification reflects the role of property services principals who apply knowledge of property agency and compliance requirements, ethical standards and consumer preferences to establish and control property services functions.
This qualification applies to residential or commercial practice in real estate sales, real estate property management, strata management, business broking, stock and station, or auctioneering. Depending on units selected in the qualification, one of two occupational options may be awarded:
- Diploma of Property (Agency Management), or
- Diploma of Property (Agency Management – Strata).
Occupational titles include:
- Real Estate Agency Principal
- Senior Strata Manager
- Strata Management Principal
- Agency Manager
- Agency Director.
Staff who hold this qualification are responsible and accountable for the work of others and are engaged with:
- understanding business systems, structures, property agency practices and business entities
- understanding legal and ethical frameworks for property agency operations
- developing systems, procedures and protocols for managing property agency functions
- establishing and controlling trust accounts and property agency business finances
- coordinating ethics, risk and consumer protection systems to meet industry legal and customer expectations and requirements
- developing and maintaining knowledge of industry trends
- developing and maintaining relationships with lessors, tenants, vendors and buyers, buyers’ agents, owners and owners’ agents
- establishing and implementing strategic business plans and operational plans
- establishing and implementing agency and individual branding
- leading and managing people, including recruitment, induction, coaching and mentoring for teams and individuals
- managing work health and safety (WHS) risk to ensure a safe working environment in the property services industry.
Licensing, legislative, regulatory or certification requirements
Licensing, legislative, regulatory or certification requirements apply to real estate practices in all states and territories and may apply to strata community management in some states and territories. Relevant state and territory regulatory authorities should be consulted to confirm those requirements.
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Financial help
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Government funding is not available for this course.
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Cost
Course costs can vary by provider and location. Ask your training provider for a cost estimate.
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VET Student Loans are available
See training providers offering VET Student Loans -
You may need to pay for equipment or materials.
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On-the-job training
- Apprenticeships and traineeships are not available for this course.
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Entry requirements
This course doesn't have any entry requirements. It could be a good starting point for your career.
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Duration
You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.
- Qualification only:
1–2 years
- Qualification only:
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Delivery options
You may be able to access this training in these ways:
Course content
This course is made up of units.
All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.
For more information about course content, talk to your training provider or visit the National Training Register.
| Unit | Unit type |
|---|---|
| Develop a strategic business plan in the property industry | Core |
| Establish and monitor property industry trust account management practices | Core |
| Manage a safe workplace in the property industry | Core |
| Manage compliance in the property industry | Core |
| Manage ethical practice in the property industry | Core |
| Manage operational finances in the property industry | Core |
| Manage teams in the property industry | Core |
| Conduct strategic planning for strata community sustainable practices and operation | Elective |
| Contribute to the development of employee and industrial relations strategies | Elective |
| Coordinate remuneration and employee benefits | Elective |
| Coordinate workforce plan implementation | Elective |
| Design and develop marketing communication plans | Elective |
| Develop a marketing and service strategy in real estate | Elective |
| Develop action plans to retrofit existing buildings for energy efficiency | Elective |
| Develop and maintain commercial property market intelligence | Elective |
| Develop and maintain rural property market knowledge and intelligence | Elective |
| Manage business operational plans | Elective |
| Manage customer service activities in the property industry | Elective |
| Manage people performance | Elective |
| Manage strata community asset maintenance and defects | Elective |
| Manage strata community resilience | Elective |
| Market the property agency | Elective |
| Perform strategic financial management of a strata community | Elective |
| Plan and interpret market research | Elective |
| Provide leadership across the organisation | Elective |
| Provide property sustainability information in real estate | Elective |
Job prospects
The Diploma of Property (Agency Management) sets you up for roles like these, but the skills you learn could take you even further.
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Auctioneer
ANZSCO 611111
Auctioneers conduct sales of real estate, goods and livestock by taking offers from buyers and accepting the highest purchase price.
Recommended education level:
Certificate III or IV -
Business Broker
ANZSCO 612111
Business Brokers operate as independent agents in the buying and selling of businesses.
Recommended education level:
Certificate III or IV -
Property Manager
ANZSCO 612112
Property Managers supervise the leasing of rental properties on behalf of owners.
Recommended education level:
Certificate III or IV -
Real Estate Agency Principal
ANZSCO 612113
Real Estate Agency Principals manage the overall activities of real estate agencies.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
Real Estate Agent
ANZSCO 612114
Real Estate Agents coordinate the activities of real estate representatives in selling and leasing real estate, and ensuring compliance with legislative requirements.
Recommended education level:
Certificate III or IV -
Real Estate Representative
ANZSCO 612115
Real Estate Representatives arrange the conduct of real estate transactions such as sales and leasing, and assist buyers to find suitable properties, on behalf of an agency.
Recommended education level:
Certificate III or IV -
Other Sales Support Worker
ANZSCO 639911
This group includes Sales Support Workers not covered elsewhere.
Recommended education level:
Certificate II or III
Training providers delivering Diploma of Property (Agency Management)
It's a good idea to research multiple training providers to make sure you're getting the right training for you.
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Academic Pavilion (RTO code 91421)
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Aspire Performance Training (RTO code 51907)
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Australia-International Institute of Workplace Training (RTO code 51174)
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Australian College of Business and Training Pty Ltd (RTO code 40493)
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Australian College of Professionals Pty Ltd (RTO code 91513)
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Australian College of Skills & Education (RTO code 45310)
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Australian Real Estate Training Centre (RTO code 90430)
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Australian Salesmasters Training Co (RTO code 6854)
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Brighten Institute Australia Pty Ltd (RTO code 41148)
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Business Leaders Institute (RTO code 45089)
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Complete Property Training (RTO code 31828)
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Complete Qualifications (RTO code 40793)
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CONNECT SKILLS INSTITUTE (RTO code 31474)
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EDNA TRAINING COLLEGE Pty Ltd (RTO code 45728)
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Eduadvisor (RTO code 45459)
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Entry Education (RTO code 41529)
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Family Conflict Institute (RTO code 45020)
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Imperial College of Technology and Management (RTO code 121966)
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Leverage Academy (RTO code 41017)
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MASTERS REAL ESTATE ACADEMY PTY LTD (RTO code 46442)
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National Property College (RTO code 45908)
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NEXUS INSTITUTE OF AUSTRALIA (RTO code 45453)
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NREL PTY LTD (RTO code 40998)
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NSW Real Estate Training College (RTO code 91003)
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QLD REALESTATE TRAINING PTY LTD (RTO code 46206)
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REAL COACH (RTO code 91092)
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Real Estate Academy of Australia Pty Ltd (RTO code 32426)
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Real Estate Academy of Learning Pty Ltd (RTO code 45825)
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Real Estate Training & Services NSW (RTO code 45900)
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Real Estate Training Academy Pty Ltd (RTO code 41499)
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Real E-Training (RTO code 91854)
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Real Plus Education (RTO code 40509)
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REOS Academy (RTO code 46478)
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SKILLED UP INSTITUTE (RTO code 40471)
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Strata Education Ltd (RTO code 46539)
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SYDNEY BUSINESS INSTITUTE PTY LIMITED (RTO code 45097)
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Sydney Institute of Interpreting & Translating (RTO code 91490)
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The Australian College for International Studies (TACIS) (RTO code 32463)
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The Elite Edge Training Academy Pty Ltd (RTO code 46327)
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The Real Estate Institute of Queensland Limited (RTO code 5420)
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UNIQUE TRAINING PROVIDERS (RTO code 91585)
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vertical training college (RTO code 45407)
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Warwick Institute of Australia Pty Ltd (RTO code 91270)
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West Coast Property Training (RTO code 51792)
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How to enrol in this course
To enrol, choose a training provider that offers this course. You can see provider details on this page.
When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.
The provider will guide you through the enrolment process.
How do apprenticeships and traineeships work?
Apprenticeships and traineeships let you combine hands-on work experience with training. You’ll gain job-ready skills and earn an income while you complete a qualification.
As an apprentice or a trainee, you work with an employer while completing your training. Most of your time is spent learning on the job, with some classroom or online training to support the skills you're developing in the workplace.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Find out more about apprenticeships and traineeships.
See more information about the apprenticeship or traineeship you’re interested in pursuing on the Queensland Training Information Service.
How long will this course take?
This course is competency-based training, which means you progress as you demonstrate your skills and knowledge, rather than in a set amount of time.
The duration shown here is an estimate for full-time study based on how long most people take to complete the course. You may finish earlier than other people, or it may take you a bit longer.
If you’ve already completed training or have worked in a relevant area, you could get credits or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the time needed for training.
Duration for apprenticeships and traineeships
Apprenticeships and traineeships take longer than doing the qualification on its own, but you learn valuable hands-on skills.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Learn about how courses are delivered
Different courses have different delivery options. Consider your needs when you’re researching courses. Some courses may be delivered entirely online or partially online. Others may be delivered in a classroom.
Some courses, like those delivered through apprenticeships and traineeships, are mostly based in the workplace but with some classroom or online study.
If a certain type of delivery is important to you, talk to your provider before you enrol to make sure they offer that delivery option.
How to reduce the cost of your course
There are lots of ways you can reduce the cost of your course.
- The government could partly or fully cover the cost of your course. See information about financial help and government funding on this page.
- The government also offers funding for some costs related to your course.
- If you’ve already completed training or have worked in a relevant area, you could get a cost credit or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the cost.
Learn about financial help and government funding
The main cost of training is usually the course fees, which vary depending on things like which course and training provider you choose.
You may be able to get your training for free or at a reduced cost, or you could get help with paying for training-related costs. You can also pay for some courses with a VET Student Loan.
Find out more about getting help paying for your training or check if you're eligible.
What are entry requirements?
Some courses have conditions you need to meet before you can enrol in the course. They help make sure you have the right background or skills for the training.
Entry requirements might include a certain education level, skills or knowledge, work status, or experience.