Certificate IV in Life Insurance

FNS41521

This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.

Overview

This qualification reflects the role of entry level life insurance consultants, who work in a range of practice environments. Individuals in these roles often work in teams and apply specialist knowledge and skills to work autonomously and exercise judgement in completing routine and non-routine activities relating to customer service and processing life insurance policies and claims. They apply solutions to a defined range of life insurance problems and analyse and evaluate information from a variety of sources.

Licensing, legislative, regulatory or certification considerations

Work functions in the occupational areas where this qualification is used may be subject to regulatory requirements. Relevant regulatory authorities should be consulted to confirm those requirements before applying the qualification.

  • Financial help

  • Cost

    Course costs can vary by provider and location. Ask your training provider for a cost estimate.

  • On-the-job training

  • Entry requirements

    This course doesn't have any entry requirements. It could be a good starting point for your career.

  • Duration

    You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.

  • Delivery options

    You may be able to access this training in these ways:

    • Part-time available
    • Partially online
    • Classroom-based

Course content

This course is made up of units.

All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.

For more information about course content, talk to your training provider or visit the National Training Register.

Unit Unit type
Apply codes and standards of ethical practice to own role Core
Conduct work according to professional practices in the financial services industry Core
Develop and maintain in-depth knowledge of life insurance products and services Core
Work effectively and sustainably in the life insurance industry Core
Deliver a professional service to customers Elective
Evaluate life insurance claims Elective
Manage information for claims assessments Elective
Manage insurance claims portfolios Elective
Process customer complaints Elective
Resolve disputes Elective
Settle life insurance claims Elective
Undertake the life risk underwriting process Elective
Underwrite complex risks Elective
Underwrite financial risk in life insurance policies Elective
Underwrite retrospective risk in life insurance policies Elective
Use medical terminology in an insurance context Elective
Use specialist terminology in insurance claims Elective

Job prospects

The Certificate IV in Life Insurance sets you up for roles like these, but the skills you learn could take you even further.

  • Finance Broker

    ANZSCO 222112

    Finance Brokers operate as independent agents in the course of financial negotiations and arrange loans of money on behalf of clients.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Insurance Consultant

    ANZSCO 552312

    Insurance Consultants prepare and check documentation associated with insurance. They may work in call centres.

    Recommended education level:
    Certificate II or III

  • Insurance Loss Adjuster

    ANZSCO 599612

    Insurance Loss Adjusters inspect and assess the damage and loss to insured property and business, estimate insurance costs, and act to minimise the cost of claims to an insurance company.

    Recommended education level:
    Certificate III or IV

Training providers delivering Certificate IV in Life Insurance

It's a good idea to research multiple training providers to make sure you're getting the right training for you.

Showing: 3 providers

How to enrol in this course

To enrol, choose a training provider that offers this course. You can see provider details on this page.

When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.

The provider will guide you through the enrolment process.

Delivery locations can change as students enrol. If you're doing any workplace-based training, like an apprenticeship, this will take place in a different location from your classroom training. Contact your training provider to confirm delivery locations.
Government funding may be available. Contact your training provider to confirm.