Certificate IV in Financial Services

FNS41820

This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.

Overview

This qualification is designed to provide a flexible general purpose pathway in the financial services industry. It is intended for individuals with job roles that involve working across a range of duties in the financial services sector where a specialist qualification is not the most suitable qualification. Individuals in these roles apply theoretical and technical knowledge and skills to work autonomously and exercise judgement in completing routine and non-routine activities.

Licensing/Regulatory Information

Work functions in the occupational areas where this qualification is used may be subject to regulatory requirements. Refer to the relevant regulator for specific guidance on requirements.

  • Financial help

  • Cost

    Course costs can vary by provider and location. Ask your training provider for a cost estimate.

  • On-the-job training

    This traineeship is available:

    • Financial Sector Team Leader
  • Entry requirements

    This course doesn't have any entry requirements. It could be a good starting point for your career.

  • Duration

    You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.

  • Delivery options

    You may be able to access this training in these ways:

    • Workplace-based
    • Some classroom learning
    • Part-time available
    • Partially online
    • Practical learning

Course content

This course is made up of units.

All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.

For more information about course content, talk to your training provider or visit the National Training Register.

Unit Unit type
Conduct work according to professional practices in the financial services industry Core
Align banking products with the needs of small business customers Elective
Analyse and present research information Elective
Apply and maintain knowledge of financial products and services Elective
Apply business risk management processes Elective
Apply ethical frameworks and principles to make and act upon decisions Elective
Apply project risk management techniques Elective
Apply risk management strategies to own work Elective
Assess credit applications Elective
Build and maintain business relationships Elective
Collect, assess and use information Elective
Comply with financial services regulation and industry codes of practice Elective
Conduct financial product research to support product recommendations Elective
Conduct individual work within a compliance framework Elective
Contribute to WHS risk management Elective
Coordinate small business customer portfolios Elective
Coordinate workplace information systems Elective
Deliver a professional service to customers Elective
Demonstrate leadership in the workplace Elective
Design and produce complex spreadsheets Elective
Determine financial requirements of small businesses Elective
Determine impact of social security entitlements on retirement income Elective
Develop and maintain knowledge of financial markets products Elective
Develop and provide knowledge of aged care to superannuation clients Elective
Develop personal work priorities Elective
Establish and administer retirement income streams Elective
Establish and maintain appropriate security options for credit facilities Elective
Establish and maintain payroll systems Elective
Establish client relationship and analyse needs Elective
Identify and apply complex ethical decision making to workplace situations Elective
Identify and manage individuals experiencing hardship Elective
Identify and provide initial information to potential new clients Elective
Implement continuous improvement Elective
Implement customer service strategies Elective
Implement promotional strategies for financial products and services Elective
Interpret financial markets information Elective
Lead effective workplace relationships Elective
Lead team effectiveness Elective
Maintain and monitor digital information and records Elective
Maintain inventory records Elective
Make decisions in a legal context Elective
Make presentations Elective
Manage and recover bad and doubtful debts Elective
Manage budgets and financial plans Elective
Manage mobile lending services Elective
Manage overdue customer accounts Elective
Organise business meetings Elective
Participate in negotiations Elective
Perform reconciliations Elective
Prepare operational budgets Elective
Promote client understanding of the role and effective use of consumer credit Elective
Promote mobile banking services Elective
Provide information on financial products and services to clients Elective
Provide knowledge of retirement planning issues when dealing with superannuation clients Elective
Provide mobile banking sales and services Elective
Provide personal advice on non-relevant financial products Elective
Provide retirement income stream information to superannuation clients Elective
Provide services in a Business Transaction Centre Elective
Provide Tier 2 general advice in general insurance Elective
Provide Tier 2 personal advice in general insurance Elective
Resolve disputes Elective
Terminate retirement income streams Elective
Utilise the legal process to recover outstanding debt Elective
Work within compliance frameworks Elective

Job prospects

The Certificate IV in Financial Services sets you up for roles like these, but the skills you learn could take you even further.

  • Finance Manager

    ANZSCO 132211

    Plan, organise, control and supervise all the financial and accounting activities within an organisation.

    Recommended education level:
    Bachelor degree or higher

  • Bank Manager and Branch Manager

    ANZSCO 149914

    Manage the day to day operational activities of a bank branch, building society, credit union or other financial institution.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Financial Investment Adviser

    ANZSCO 222311

    Offer advice and develop strategies about financial planning, investing, insurance and other financial services.

    Recommended education level:
    Bachelor degree or higher

  • Financial Investment Manager

    ANZSCO 222312

    Manage sums of money and assets on behalf of others; invest funds to bring financial returns for clients.

    Recommended education level:
    Bachelor degree or higher

  • Bank Worker

    ANZSCO 552111

    Receive deposits and pay out money; advise customers on banking services and products.

    Recommended education level:
    Certificate III or IV

  • Credit and Loans Officer

    ANZSCO 552211

    Credit and Loans Officers analyse, evaluate and process credit and loan applications.

    Recommended education level:
    Certificate III or IV

  • Bookmaker

    ANZSCO 552311

    Bookmakers determine risk, offer odds and accept bets on the outcome of racing and other events.

    Recommended education level:
    Certificate II or III

  • Insurance Consultant

    ANZSCO 552312

    Insurance Consultants prepare and check documentation associated with insurance. They may work in call centres.

    Recommended education level:
    Certificate II or III

  • Money Market Clerk

    ANZSCO 552313

    Money Market Clerks process documentation and maintain records of securities transactions and registrations.

    Recommended education level:
    Certificate II or III

  • Statistical Clerk

    ANZSCO 552314

    Statistical Clerks compile data and undertake statistical and actuarial computations.

    Recommended education level:
    Certificate II or III

Training providers delivering Certificate IV in Financial Services

It's a good idea to research multiple training providers to make sure you're getting the right training for you.

Showing: 13 providers

How to enrol in this course

To enrol, choose a training provider that offers this course. You can see provider details on this page.

When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.

The provider will guide you through the enrolment process.

Delivery locations can change as students enrol. If you're doing any workplace-based training, like an apprenticeship, this will take place in a different location from your classroom training. Contact your training provider to confirm delivery locations.
Government funding may be available. Contact your training provider to confirm.