This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.
Overview
Train for a role in health care. Learn to assist with patient care, transport and daily clinical tasks.
This qualification reflects the role of a variety of workers who use a range of factual, technical and procedural knowledge to provide assistance to health professional staff for the care of clients. Health services assistance involves the worker in direct client contact under supervision.
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
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Financial help
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Government funding is available for this course. Check your eligibility for:
*To be eligible for this funding, you have to do a traineeship.
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Cost
Course costs can vary by provider and location. Ask your training provider for a cost estimate.
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VET Student Loans are not available
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You may need to pay for equipment or materials.
To see how government funding could help to reduce the cost of your course, check your eligibility for funding.
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On-the-job training
- Completing this course through a traineeship can help you to learn the skills you need.
These traineeships are available:
This course has 80 mandatory work placement hours.
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Entry requirements
This course doesn't have any entry requirements. It could be a good starting point for your career.
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Duration
You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.
- Through traineeship:
1 year - Qualification only:
1–2 years
- Through traineeship:
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Delivery options
You may be able to access this training in these ways:
Course content
This course is made up of units.
All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.
For more information about course content, talk to your training provider or visit the National Training Register.
| Unit | Unit type |
|---|---|
| Apply basic principles and practices of infection prevention and control | Core |
| Communicate and work in health or community services | Core |
| Interpret and apply medical terminology appropriately | Core |
| Organise personal work priorities and development | Core |
| Participate in workplace health and safety | Core |
| Recognise healthy body systems | Core |
| Work with diverse people | Core |
| Apply and monitor food safety requirements | Elective |
| Apply cook-freeze and reheating processes | Elective |
| Assist with movement | Elective |
| Assist with nursing care in an acute care environment | Elective |
| Assist with preparation of clients for operative procedures | Elective |
| Clean and disinfect reusable medical devices | Elective |
| Conduct internal food safety audits | Elective |
| Contribute to client flow and client information management in medical imaging | Elective |
| Contribute to team effectiveness | Elective |
| Develop and implement a food safety program | Elective |
| Engage with health professionals and the health system | Elective |
| Facilitate responsible behaviour | Elective |
| Facilitate the empowerment of older people | Elective |
| Facilitate the empowerment of people with disability | Elective |
| Follow basic food safety practices | Elective |
| Handle and care for operating theatre equipment | Elective |
| Handle and move equipment, goods and mail | Elective |
| Handle medical gases safely | Elective |
| Maintain a high standard of service | Elective |
| Organise and monitor cleaning operations | Elective |
| Oversee the day-to-day implementation of food safety in the workplace | Elective |
| Perform general cleaning tasks in a clinical setting | Elective |
| Perform kitchenware washing | Elective |
| Prepare and maintain beds | Elective |
| Prepare foods suitable for a range of client groups | Elective |
| Promote Aboriginal and/or Torres Strait Islander cultural safety | Elective |
| Promote innovation in a team environment | Elective |
| Provide basic emergency life support | Elective |
| Provide cardiopulmonary resuscitation | Elective |
| Provide First Aid | Elective |
| Provide individualised support | Elective |
| Provide intra-operative equipment and technical support | Elective |
| Provide non-client contact support in an acute care environment | Elective |
| Provide or assist with oral hygiene | Elective |
| Provide support to people living with dementia | Elective |
| Provide ward or unit based food preparation and distribution services | Elective |
| Respond effectively to behaviours of concern | Elective |
| Serve cafeteria customers | Elective |
| Support the medical imaging professional | Elective |
| Transport and store food | Elective |
| Transport individuals | Elective |
| Transport non-emergency patients under operational conditions | Elective |
| Work in an alcohol and other drugs context | Elective |
| Work with clients who are intoxicated | Elective |
| Work with forced migrants | Elective |
| Work with people experiencing or at risk of homelessness | Elective |
| Work with people with mental health issues | Elective |
Job prospects
The Certificate III in Health Services Assistance sets you up for roles like these, but the skills you learn could take you even further.
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Operating Theatre Technician
ANZSCO 311214
Operating Theatre Technicians prepare and maintain operating theatres and their equipment, assist the surgical team during operations and provide support to patients in the recovery room.
Recommended education level:
Certificate III or IV -
Aged and Disabled Carer
ANZSCO 423111
Provide companionship and practical support to aged and disabled persons in their own homes
Recommended education level:
Certificate II or III -
Hospital Orderly
ANZSCO 423311
Transport patients around a hospital, provide patient care and ensure wards are tidy.
Recommended education level:
Certificate II or III -
Nursing Support Worker
ANZSCO 423312
Nursing Support Workers provide limited patient care under the direction of nursing staff.
Recommended education level:
Certificate II or III -
Personal Care Assistant
ANZSCO 423313
Personal Care Assistants provide routine personal care services to people in a range of health care facilities or in a person's home.
Recommended education level:
Certificate II or III -
Therapy Aide
ANZSCO 423314
Therapy Aides assist therapists in providing therapy programs and in the direct care of their patients in a variety of health, welfare and community settings.
Recommended education level:
Certificate II or III
Training providers delivering Certificate III in Health Services Assistance
It's a good idea to research multiple training providers to make sure you're getting the right training for you.
This course has a mandatory work placement. Skills Assure Suppliers help you to arrange a work placement. This service may not be available through other training providers.
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TAFE QUEENSLAND (RTO code 0275)
Government funding
- Skills Assure Supplier
Contact this provider
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CQUniversity Australia (RTO code 40939)
Government funding
- Skills Assure Supplier
Contact this provider
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AADA College (RTO code 41512)
Government funding
- Skills Assure Supplier
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Aurora Training Institute (RTO code 32237)
Government funding
- Skills Assure Supplier
Contact this provider
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AUSTRALIAN INSTITUTE OF DENTAL ASSISTANTS (RTO code 22557)
Government funding
- Skills Assure Supplier
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AXIAL TRAINING PTY LTD (RTO code 2437)
Government funding
- Skills Assure Supplier
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Axiom College (RTO code 40489)
Government funding
- Skills Assure Supplier
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College Australia (RTO code 31222)
Government funding
- Skills Assure Supplier
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CONNECT'N'GROW (RTO code 40518)
Government funding
- Skills Assure Supplier
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Developing Personnel Training & Consultancy (RTO code 31888)
Government funding
- Skills Assure Supplier
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Health Industry Training Queensland (RTO code 32145)
Government funding
- Skills Assure Supplier
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Mater Education Limited (RTO code 5210)
Government funding
- Skills Assure Supplier
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SDS Training (RTO code 32505)
Government funding
- Skills Assure Supplier
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Strategix Training (RTO code 31418)
Government funding
- Skills Assure Supplier
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SWC Training (RTO code 4567)
Government funding
- Skills Assure Supplier
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TAFE NSW (RTO code 90003)
Government funding
- Skills Assure Supplier
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The Daniels Associates of Australasia (RTO code 30957)
Government funding
- Skills Assure Supplier
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ABM Further Education (RTO code 45578)
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Academy of Training Pty Ltd (RTO code 91215)
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AICE Pty Ltd (RTO code 52359)
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ALL HEALTH TRAINING (RTO code 22066)
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ANTRICK EDUCATION (RTO code 41572)
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ASHLEY INSTITUTE OF TRAINING (RTO code 20749)
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Aspire Training and Development (RTO code 70237)
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AUSTRALIAN COLLEGE OF DISABILITY AND COMMUNITY SERVICES (RTO code 41475)
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Australian Community and Management College Pty Ltd (RTO code 45239)
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Australian Nursing & Midwifery Federation (SA Branch) (RTO code 40064)
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Australian Nursing and Training Services (RTO code 41231)
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Australian Salesmasters Training Co (RTO code 6854)
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Bedford College (RTO code 90301)
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Breakthru Ltd (RTO code 91512)
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Capital Careers Pty Ltd (RTO code 2194)
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Celtic Training (RTO code 40179)
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Charter Education (RTO code 41038)
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College of Nursing Education & Training Australia Pty Ltd (RTO code 45928)
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Deception Bay State High School (RTO code 30380)
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Diocese of Lismore Catholic Schools Limited (RTO code 45649)
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Education Training & Employment Australia (RTO code 5089)
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EQUALS International (RTO code 3492)
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ETC Training Solutions (RTO code 6998)
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Evershine College Pty Ltd (RTO code 45869)
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Fox Education and Consultancy (RTO code 40674)
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genU training (RTO code 5553)
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HANMAC (RTO code 32096)
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Health Education Institute Pty Ltd (RTO code 45711)
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Helix College Pty Ltd (RTO code 45151)
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Insight Training Group Australia Pty Ltd (RTO code 32142)
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INSTITUTE OF HEALTH AND NURSING AUSTRALIA (RTO code 21985)
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Integracom VIC (RTO code 40596)
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ISMT (RTO code 45032)
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IVET Institute (RTO code 40548)
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JCE Positive Outcomes (RTO code 88185)
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KARBEN Training Solutions (RTO code 91167)
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Kingston Training and Employment Pty Ltd (RTO code 6811)
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kirana colleges (RTO code 91428)
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Major Training Group (RTO code 6139)
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Mayfield Education Inc (RTO code 3938)
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Melbourne City Institute of Education (RTO code 22172)
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Micon Training (RTO code 52690)
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Milestone Workplace Training (RTO code 51679)
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Narangba Valley State High School (RTO code 30164)
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Northern Beaches & Mosman College (RTO code 90113)
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NURSE TRAINING AUSTRALIA (RTO code 41009)
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Open Colleges (RTO code 90796)
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RIPLEY VALLEY STATE SECONDARY COLLEGE (RTO code 45748)
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RISE EDUCATION AND TRAINING (RTO code 91823)
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RURAL MEDICAL EDUCATION AUSTRALIA (RTO code 45542)
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SIGNATURE TRAINING PTY. LTD. (RTO code 32000)
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Signet Institute of Australia (RTO code 40898)
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Skills Strategies International (RTO code 2401)
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Skills Training Australasia (RTO code 20828)
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Tactic Learning (RTO code 52806)
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TEC-NQ (RTO code 31444)
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THE AUSTRALIAN INSTITUTE OF PROFESSIONAL COUNSELLORS (RTO code 0670)
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TIME Education and Training Pty Ltd (RTO code 40058)
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TME Trade Training (RTO code 3927)
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TRAINING EMPLOYMENT SUPPORT SERVICE INC. (RTO code 1826)
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Transformational Institute (RTO code 31269)
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UNE Partnerships Pty Ltd (RTO code 6754)
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Victoria University (RTO code 3113)
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Wodonga Institute of TAFE (RTO code 3097)
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How to enrol in this course
To enrol, choose a training provider that offers this course. You can see provider details on this page.
When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.
The provider will guide you through the enrolment process.
How do apprenticeships and traineeships work?
Apprenticeships and traineeships let you combine hands-on work experience with training. You’ll gain job-ready skills and earn an income while you complete a qualification.
As an apprentice or a trainee, you work with an employer while completing your training. Most of your time is spent learning on the job, with some classroom or online training to support the skills you're developing in the workplace.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Find out more about apprenticeships and traineeships.
See more information about the apprenticeship or traineeship you’re interested in pursuing on the Queensland Training Information Service.
How long will this course take?
This course is competency-based training, which means you progress as you demonstrate your skills and knowledge, rather than in a set amount of time.
The duration shown here is an estimate for full-time study based on how long most people take to complete the course. You may finish earlier than other people, or it may take you a bit longer.
If you’ve already completed training or have worked in a relevant area, you could get credits or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the time needed for training.
Duration for apprenticeships and traineeships
Apprenticeships and traineeships take longer than doing the qualification on its own, but you learn valuable hands-on skills.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Learn about how courses are delivered
Different courses have different delivery options. Consider your needs when you’re researching courses. Some courses may be delivered entirely online or partially online. Others may be delivered in a classroom.
Some courses, like those delivered through apprenticeships and traineeships, are mostly based in the workplace but with some classroom or online study.
If a certain type of delivery is important to you, talk to your provider before you enrol to make sure they offer that delivery option.
How to reduce the cost of your course
There are lots of ways you can reduce the cost of your course.
- The government could partly or fully cover the cost of your course. See information about financial help and government funding on this page.
- The government also offers funding for some costs related to your course.
- If you’ve already completed training or have worked in a relevant area, you could get a cost credit or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the cost.
Learn about financial help and government funding
The main cost of training is usually the course fees, which vary depending on things like which course and training provider you choose.
You may be able to get your training for free or at a reduced cost, or you could get help with paying for training-related costs. You can also pay for some courses with a VET Student Loan.
Find out more about getting help paying for your training or check if you're eligible.
What are entry requirements?
Some courses have conditions you need to meet before you can enrol in the course. They help make sure you have the right background or skills for the training.
Entry requirements might include a certain education level, skills or knowledge, work status, or experience.