This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.
Overview
This qualification reflects the role of administrative workers in the health industry. These workers follow known routines and procedures, taking responsibility for their own work under general supervision. They combine communication, customer service and technical skills, and use discretion and judgment to adapt and transfer their skills to different situations.
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
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Financial help
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Cost
Course costs can vary by provider and location. Ask your training provider for a cost estimate.
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VET Student Loans are not available
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You may need to pay for equipment or materials.
To see how government funding could help to reduce the cost of your course, check your eligibility for funding.
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On-the-job training
- Completing this course through a traineeship can help you to learn the skills you need.
This traineeship is available:
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Entry requirements
This course doesn't have any entry requirements. It could be a good starting point for your career.
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Duration
You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.
- Through traineeship:
1 year - Qualification only:
1–2 years
- Through traineeship:
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Delivery options
You may be able to access this training in these ways:
Course content
This course is made up of units.
All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.
For more information about course content, talk to your training provider or visit the National Training Register.
| Unit | Unit type |
|---|---|
| Apply basic principles and practices of infection prevention and control | Core |
| Communicate and work in health or community services | Core |
| Interpret and apply medical terminology appropriately | Core |
| Participate in workplace health and safety | Core |
| Work with diverse people | Core |
| Abstract information for clinical coding | Elective |
| Apply an understanding of the health care system to clinical coding practice | Elective |
| Contribute to continuous improvement | Elective |
| Control records | Elective |
| Coordinate business operational plans | Elective |
| Coordinate workplace information systems | Elective |
| Deliver and monitor a service to customers | Elective |
| Design and produce business documents | Elective |
| Interpret and navigate health care records | Elective |
| Interpret clinical documentation using knowledge of anatomy and physiology | Elective |
| Maintain financial records | Elective |
| Maintain patient records | Elective |
| Organise workplace information | Elective |
| Prepare and process medical accounts | Elective |
| Process financial transactions | Elective |
| Provide First Aid | Elective |
| Provide first point of contact | Elective |
| Respond effectively to behaviours of concern | Elective |
| Retrieve information from records | Elective |
| Undertake basic clinical coding | Elective |
| Use medical terminology in health care | Elective |
Job prospects
The Certificate III in Health Administration sets you up for roles like these, but the skills you learn could take you even further.
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Medical Administrator
ANZSCO 134211
Medical Administrators manage medical programs and clinical services in hospitals or other health service facilities, maintain standards of medical care, provide leadership to ensure an appropriately skilled medical workforce, and contribute to health service planning.
Recommended education level:
Bachelor degree or higher -
Health Practice Manager
ANZSCO 512211
Health Practice Managers organise and control the functions and resources of health practices, such as administrative systems and practice personnel.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
Admissions Clerk
ANZSCO 542112
Admissions Clerks record and process information required for the admission and discharge of hospital patients, and respond to telephone inquiries.
Recommended education level:
Certificate II or III -
Medical Receptionist
ANZSCO 542114
Medical Receptionists greet patients and other clients in health facilities, such as clinics, practices, centres or surgeries, and respond to personal, telephone, and written inquiries and requests.
Recommended education level:
Certificate II or III -
Clinical Coder
ANZSCO 599915
Clinical Coders assign codes to narrative descriptions of patients' diseases, operations and procedures in accordance with recognised classification systems to allow for easy storage, retrieval and analysis of health data.
Recommended education level:
Certificate III or IV
Training providers delivering Certificate III in Health Administration
It's a good idea to research multiple training providers to make sure you're getting the right training for you.
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TAFE QUEENSLAND (RTO code 0275)
Government funding
- Skills Assure Supplier
Contact this provider
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Aurora Training Institute (RTO code 32237)
Government funding
- Skills Assure Supplier
Contact this provider
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College Australia (RTO code 31222)
Government funding
- Skills Assure Supplier
Contact this provider
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Health Industry Training Queensland (RTO code 32145)
Government funding
- Skills Assure Supplier
Contact this provider
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Mater Education Limited (RTO code 5210)
Government funding
- Skills Assure Supplier
Contact this provider
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Medical Administration Training Pty Ltd (RTO code 31078)
Government funding
- Skills Assure Supplier
Contact this provider
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SDS Training (RTO code 32505)
Government funding
- Skills Assure Supplier
Contact this provider
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The College of Health and Fitness (RTO code 30798)
Government funding
- Skills Assure Supplier
Contact this provider
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ADEPT TRAINING PTY LTD (RTO code 90991)
Contact this provider
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AMA TRAINING SERVICES (RTO code 2010)
Contact this provider
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Australian College of Weight Management & Allied Health (RTO code 45052)
Contact this provider
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AUSTRALIAN INSTITUTE OF DENTAL ASSISTANTS (RTO code 22557)
Contact this provider
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Australian Salesmasters Training Co (RTO code 6854)
Contact this provider
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Capital Careers Pty Ltd (RTO code 2194)
Contact this provider
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CAREER EMPLOYMENT AUSTRALIA INCORPORATED (RTO code 0104)
Contact this provider
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CONNECT'N'GROW (RTO code 40518)
Contact this provider
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Designer Life (RTO code 32502)
Contact this provider
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Duke Education (RTO code 22497)
Contact this provider
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Logic Transport Training (RTO code 40611)
Contact this provider
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Nationwide Care and Training Pty Ltd (RTO code 45530)
Contact this provider
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PHILLIPS TRAINING SERVICES PTY LTD (RTO code 21868)
Contact this provider
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SIGNATURE TRAINING PTY. LTD. (RTO code 32000)
Contact this provider
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SWC Training (RTO code 4567)
Contact this provider
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TAFE NSW (RTO code 90003)
Contact this provider
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TAFE SA (RTO code 41026)
Contact this provider
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THE AUSTRALIAN INSTITUTE OF PROFESSIONAL COUNSELLORS (RTO code 0670)
Contact this provider
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UNE Partnerships Pty Ltd (RTO code 6754)
Contact this provider
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UNIFIED QUALITY TRAINING PTY LTD (RTO code 46235)
Contact this provider
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Victoria University (RTO code 3113)
Contact this provider
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Worklinks QLD Ltd (RTO code 30622)
Contact this provider
How to enrol in this course
To enrol, choose a training provider that offers this course. You can see provider details on this page.
When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.
The provider will guide you through the enrolment process.
How do apprenticeships and traineeships work?
Apprenticeships and traineeships let you combine hands-on work experience with training. You’ll gain job-ready skills and earn an income while you complete a qualification.
As an apprentice or a trainee, you work with an employer while completing your training. Most of your time is spent learning on the job, with some classroom or online training to support the skills you're developing in the workplace.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Find out more about apprenticeships and traineeships.
See more information about the apprenticeship or traineeship you’re interested in pursuing on the Queensland Training Information Service.
How long will this course take?
This course is competency-based training, which means you progress as you demonstrate your skills and knowledge, rather than in a set amount of time.
The duration shown here is an estimate for full-time study based on how long most people take to complete the course. You may finish earlier than other people, or it may take you a bit longer.
If you’ve already completed training or have worked in a relevant area, you could get credits or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the time needed for training.
Duration for apprenticeships and traineeships
Apprenticeships and traineeships take longer than doing the qualification on its own, but you learn valuable hands-on skills.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Learn about how courses are delivered
Different courses have different delivery options. Consider your needs when you’re researching courses. Some courses may be delivered entirely online or partially online. Others may be delivered in a classroom.
Some courses, like those delivered through apprenticeships and traineeships, are mostly based in the workplace but with some classroom or online study.
If a certain type of delivery is important to you, talk to your provider before you enrol to make sure they offer that delivery option.
How to reduce the cost of your course
There are lots of ways you can reduce the cost of your course.
- The government could partly or fully cover the cost of your course. See information about financial help and government funding on this page.
- The government also offers funding for some costs related to your course.
- If you’ve already completed training or have worked in a relevant area, you could get a cost credit or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the cost.
Learn about financial help and government funding
The main cost of training is usually the course fees, which vary depending on things like which course and training provider you choose.
You may be able to get your training for free or at a reduced cost, or you could get help with paying for training-related costs. You can also pay for some courses with a VET Student Loan.
Find out more about getting help paying for your training or check if you're eligible.
What are entry requirements?
Some courses have conditions you need to meet before you can enrol in the course. They help make sure you have the right background or skills for the training.
Entry requirements might include a certain education level, skills or knowledge, work status, or experience.