This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.
Overview
This is an entry-level qualification for telecommunications technology operators who may:
- install telecommunications equipment, data cabling and cabling products on customer premises
- perform fault-finding on a limited range of digital reception equipment for both cable television and free-to-air television reception, for either a customer or an enterprise
- install and maintain telecommunications radio communications equipment in base stations and connect wireless base stations
- install and maintain telecommunications equipment on high structures including radio towers or for installation and connection of wireless base stations.
The qualification is suited to an individual undertaking work experience, or in a probationary period in employment.
It is particularly applicable to school-based delivery as an entry-level pathway to employment and is suitable as an Australian traineeship or apprenticeship pathway, except for the units of competency that involve high-risk work age restrictions.
Licensing/Regulatory Information
Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Refer to the ICT Information and Communications Technology Companion Volume Implementation Guide or the relevant regulator for details of licensing, legislative or certification requirements.
Cabling at the customer premises must be carried out according to requirements of the Australian Communications and Media Authority (ACMA) and relevant industry registration bodies, and in line with the specifications of the access network owner.
High risk work (HRW) licences are required for dogging work and rigging as outlined on the Safe Work Australia website.
The model WHS Regulations require people performing HRW to be over 18 years of age and to hold the right HRW licence. HRW licences are issued by state/territory governments: refer to the relevant body to ensure compliance with regulations.
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Financial help
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Cost
Course costs can vary by provider and location. Ask your training provider for a cost estimate.
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VET Student Loans are not available
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You may need to pay for equipment or materials.
To see how government funding could help to reduce the cost of your course, check your eligibility for funding.
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On-the-job training
- Completing this course through a traineeship can help you to learn the skills you need.
This traineeship is available:
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Entry requirements
This course doesn't have any entry requirements. It could be a good starting point for your career.
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Duration
You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.
- Through traineeship:
19 months - Qualification only:
6 months – 1 year
- Through traineeship:
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Delivery options
You may be able to access this training in these ways:
Course content
This course is made up of units.
All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.
For more information about course content, talk to your training provider or visit the National Training Register.
| Unit | Unit type |
|---|---|
| Deliver a service to customers | Core |
| Follow work health and safety and environmental policy and procedures | Core |
| Install and test internet protocol devices in convergence networks | Core |
| Use electrical skills when working with telecommunications networks | Core |
| Use hand and power tools | Core |
| Work effectively in a telecommunications network environment | Core |
| Work effectively in the digital and telecommunications industry | Core |
| Alter services to existing cable system | Elective |
| Apply safe technical work practices for cabling registration when configuring an ADSL circuit | Elective |
| Build and maintain a secure network | Elective |
| Construct and test a radio communications device | Elective |
| Construct underground telecommunications infrastructure | Elective |
| Erect aerial cable supports | Elective |
| Haul and fix aerial cable | Elective |
| Haul underground cable for installation and maintenance work | Elective |
| Install a satellite antenna | Elective |
| Install a telecommunications service to a building | Elective |
| Install a terrestrial antenna | Elective |
| Install aerial and underground cable lead-ins | Elective |
| Install an above ground equipment enclosure | Elective |
| Install and configure a home or small office network | Elective |
| Install and configure a small to medium business network | Elective |
| Install customer cable support systems | Elective |
| Install functional and protective telecommunications earthing system | Elective |
| Install software applications | Elective |
| Install, maintain and modify customer premises communications cabling: ACMA Restricted Rule | Elective |
| Joint and terminate coaxial cable | Elective |
| Joint metallic conductor cable in access network | Elective |
| Joint metallic conductor cable on customer premises | Elective |
| Licence to perform dogging | Elective |
| Licence to perform rigging basic level | Elective |
| Obtain and connect hardware peripherals | Elective |
| Operate new media software packages | Elective |
| Organise and monitor cabling to ensure compliance with regulatory and industry standards | Elective |
| Perform restricted customer premises broadband cabling work: ACMA Restricted Rule | Elective |
| Place and secure customer cable | Elective |
| Plan, organise and undertake work activities | Elective |
| Prepare site for support installation | Elective |
| Prepare to work safely in the construction industry | Elective |
| Provide cardiopulmonary resuscitation | Elective |
| Provide First Aid | Elective |
| Provide telecommunications services safely on roofs | Elective |
| Splice and terminate optical fibre cable for telecommunications projects | Elective |
| Terminate metallic conductor customer cable | Elective |
| Use safe rigging practices to climb and perform rescues on telecommunications network structures | Elective |
| Work safely in a radio frequency electromagnetic radiation environment | Elective |
| Work safely in the vicinity of live electrical apparatus as a non-electrical worker | Elective |
| Work safely near power infrastructure at a telecommunications workplace | Elective |
Job prospects
The Certificate II in Telecommunications Technology sets you up for roles like these, but the skills you learn could take you even further.
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Network Administrator
ANZSCO 263112
Network Administrators install and maintain hardware and software, document diagnosis and resolution of faults, manage user passwords, security and inventory documentation, ensure the efficient performance of servers, printers and personal computers, and attend to other operational tasks. They may also perform tasks such as help desk support and user training.
Recommended education level:
Bachelor degree or higher -
Radiocommunications Technician
ANZSCO 313211
Radiocommunications Technicians install, maintain, repair and diagnose malfunctions of microwave, telemetry, multiplexing, satellite and other radio and electromagnetic wave communication systems.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
Telecommunications Field Engineer
ANZSCO 313212
Telecommunications Field Engineers plan, design, commission and monitor complex telecommunications networks and associated equipment, provide technical advice and information, identify complex problems and initiate action to resolve them.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
Telecommunications Network Planner
ANZSCO 313213
Telecommunications Network Planners plan the development of customer access telecommunications network infrastructure.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
Telecommunications Technical Officer and Technologist
ANZSCO 313214
Telecommunications Technical Officer or Technologists carry out specialised design and support functions in telecommunications engineering including optimisation and performance monitoring of telecommunications networks, diagnosis and repair of faults, and the selection and installation of equipment.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
Cabler (Data and Telecommunications)
ANZSCO 342411
Cablers (Data and Telecommunications) install internal telecommunications and data cabling, equipment and peripherals for computer networks, telephony, cable television and monitored security and fire alarms.
Recommended education level:
Certificate III or IV -
Telecommunications Cable Jointer
ANZSCO 342412
Telecommunications Cable Jointers joint, terminate and repair copper and fibre optic telecommunications cables installed in underground pipes, trenches and overhead systems.
Recommended education level:
Certificate III or IV -
Telecommunications Linesworker
ANZSCO 342413
Telecommunications Linesworkers install, maintain and repair external telecommunication equipment such as aerial lines, conduits and underground cables, radio and mobile phone antennae, and limited items of terminal equipment.
Recommended education level:
Certificate III or IV -
Telecommunications Technician
ANZSCO 342414
Telecommunications Technicians install, maintain and repair telecommunications equipment and appliances, such as telephones, mobile telephones, switchboards and data transmission equipment, in homes, businesses, telephone exchanges and other network sites.
Recommended education level:
Certificate III or IV -
Electrical and Telecommunications Trades Assistant
ANZSCO 899914
Electrical or Telecommunications Trades Assistants assist Electrotechnology and Telecommunications Trades Workers to install and maintain electrical and telecommunications systems.
Recommended education level:
Certificate I or secondary education
Training providers delivering Certificate II in Telecommunications Technology
It's a good idea to research multiple training providers to make sure you're getting the right training for you.
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TAFE QUEENSLAND (RTO code 0275)
Contact this provider
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1 SDO TRAINING PTY LTD (RTO code 41558)
Contact this provider
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Comtech Group (RTO code 90933)
Contact this provider
How to enrol in this course
To enrol, choose a training provider that offers this course. You can see provider details on this page.
When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.
The provider will guide you through the enrolment process.
How do apprenticeships and traineeships work?
Apprenticeships and traineeships let you combine hands-on work experience with training. You’ll gain job-ready skills and earn an income while you complete a qualification.
As an apprentice or a trainee, you work with an employer while completing your training. Most of your time is spent learning on the job, with some classroom or online training to support the skills you're developing in the workplace.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Find out more about apprenticeships and traineeships.
See more information about the apprenticeship or traineeship you’re interested in pursuing on the Queensland Training Information Service.
How long will this course take?
This course is competency-based training, which means you progress as you demonstrate your skills and knowledge, rather than in a set amount of time.
The duration shown here is an estimate for full-time study based on how long most people take to complete the course. You may finish earlier than other people, or it may take you a bit longer.
If you’ve already completed training or have worked in a relevant area, you could get credits or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the time needed for training.
Duration for apprenticeships and traineeships
Apprenticeships and traineeships take longer than doing the qualification on its own, but you learn valuable hands-on skills.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Learn about how courses are delivered
Different courses have different delivery options. Consider your needs when you’re researching courses. Some courses may be delivered entirely online or partially online. Others may be delivered in a classroom.
Some courses, like those delivered through apprenticeships and traineeships, are mostly based in the workplace but with some classroom or online study.
If a certain type of delivery is important to you, talk to your provider before you enrol to make sure they offer that delivery option.
How to reduce the cost of your course
There are lots of ways you can reduce the cost of your course.
- The government could partly or fully cover the cost of your course. See information about financial help and government funding on this page.
- The government also offers funding for some costs related to your course.
- If you’ve already completed training or have worked in a relevant area, you could get a cost credit or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the cost.
Learn about financial help and government funding
The main cost of training is usually the course fees, which vary depending on things like which course and training provider you choose.
You may be able to get your training for free or at a reduced cost, or you could get help with paying for training-related costs. You can also pay for some courses with a VET Student Loan.
Find out more about getting help paying for your training or check if you're eligible.
What are entry requirements?
Some courses have conditions you need to meet before you can enrol in the course. They help make sure you have the right background or skills for the training.
Entry requirements might include a certain education level, skills or knowledge, work status, or experience.