Certificate II in Community Pharmacy

SIR20116

This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.

Overview

This qualification reflects the role of pharmacy assistants who use a defined and limited range of customer service skills. With basic product knowledge, they recommend and supply a limited range of products to customers and often refer enquiries to other team members.

They are involved in mainly routine front of pharmacy tasks such as point-of-sale service, stock maintenance and display. They work under close supervision, with guidance from more experienced and senior pharmacy assistants and ultimately under the supervising pharmacist.

Pharmacy assistants must comply with federal, state or territory law and Pharmacy Board of Australia Guidelines for supplying scheduled medicines. No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

  • Financial help

    • Government funding is available for this course. Check your eligibility for:

      • Career Start (general)
      • Career Start (traineeship)

      *To be eligible for this funding, you have to do a traineeship.

      Check your eligibility

  • Cost

    Course costs can vary by provider and location. Ask your training provider for a cost estimate.

    • VET Student Loans are not available
    • You may need to pay for equipment or materials.

    To see how government funding could help to reduce the cost of your course, check your eligibility for funding.

  • On-the-job training

    • Completing this course through a traineeship can help you to learn the skills you need.

    This traineeship is available:

    • Community Pharmacy Level II

  • Entry requirements

    This course doesn't have any entry requirements. It could be a good starting point for your career.

  • Duration

    You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.

    • Through traineeship:
      1 year
    • Qualification only:
      6 months – 1 year

  • Delivery options

    You may be able to access this training in these ways:

    • Workplace-based
    • Some classroom learning
    • Part-time available
    • Partially online
    • Practical learning

Course content

This course is made up of units.

All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.

For more information about course content, talk to your training provider or visit the National Training Register.

Unit Unit type
Interact with pharmacy customers Core
Participate in workplace health and safety Core
Use pharmacy practices for infection control Core
Work effectively in a community pharmacy Core
Advise on beauty products and services Elective
Assist customers with oral care products Elective
Assist customers with skin and anti-fungal products Elective
Assist customers with vitamins, minerals and supplements Elective
Balance and secure point-of-sale terminal Elective
Design and apply make-up Elective
Follow point-of-sale procedures Elective
Manage disrespectful, aggressive or abusive customers Elective
Organise and maintain the store environment Elective
Produce visual merchandise displays Elective
Receive and handle retail stock Elective
Sell to the retail customer Elective
Support the supply of Pharmacy Medicines and Pharmacist Only Medicines Elective

Job prospects

The Certificate II in Community Pharmacy sets you up for roles like these, but the skills you learn could take you even further.

  • Pharmacy Sales Assistant

    ANZSCO 621411

    Sell pharmaceutical goods, toiletries and related goods in retail chemist shops.

    Recommended education level:
    Certificate II or III

Training providers delivering Certificate II in Community Pharmacy

It's a good idea to research multiple training providers to make sure you're getting the right training for you.

Showing: 9 providers

How to enrol in this course

To enrol, choose a training provider that offers this course. You can see provider details on this page.

When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.

The provider will guide you through the enrolment process.

Delivery locations can change as students enrol. If you're doing any workplace-based training, like an apprenticeship, this will take place in a different location from your classroom training. Contact your training provider to confirm delivery locations.
Government funding may be available. Contact your training provider to confirm.
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