This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.
Overview
This qualification is for those engaged in or entering the road transport terminal operations environment.
It involves a prescribed range of tasks including known routines and procedures, freight handling and other duties, and the use of technology.
It provides a foundation for career opportunities within the wider road transport sector.
This qualification is suitable for:
- students undertaking VET in school
- school leavers
- new workers
- transitional workers into the industry.
Job roles
Job roles and titles vary across different sectors. Possible job roles relevant to this qualification include:
- equipment operator
- receival and despatch worker
- pick and packer
- specialised cargo handler
- administration assistant
- intermodal terminal worker
- freight handler
- drivers’ assistant
- trade assistant
- heavy vehicle cleaner.
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
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Financial help
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Government funding is not available for this course.
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Cost
Course costs can vary by provider and location. Ask your training provider for a cost estimate.
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VET Student Loans are not available
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You may need to pay for equipment or materials.
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On-the-job training
- Apprenticeships and traineeships are not available for this course.
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Entry requirements
This course doesn't have any entry requirements. It could be a good starting point for your career.
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Duration
You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.
- Qualification only:
6 months – 1 year
- Qualification only:
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Delivery options
You may be able to access this training in these ways:
Course content
This course is made up of units.
All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.
For more information about course content, talk to your training provider or visit the National Training Register.
| Unit | Unit type |
|---|---|
| Carry out basic workplace calculations | Core |
| Complete workplace induction procedures | Core |
| Conduct housekeeping activities | Core |
| Ensure the safety of transport activities (Chain of Responsibility) | Core |
| Follow work health and safety procedures | Core |
| Participate in basic workplace communication | Core |
| Prepare for work in the road transport industry | Core |
| Process workplace documentation | Core |
| Shift materials safely using manual handling methods | Core |
| Apply a fatigue risk management system | Elective |
| Apply accident-emergency procedures | Elective |
| Apply customer service skills | Elective |
| Apply fatigue management strategies | Elective |
| Apply quality procedures | Elective |
| Apply safe procedures when handling/transporting dangerous goods or explosives | Elective |
| Capture records into a records keeping system | Elective |
| Care for livestock in transit | Elective |
| Carry out inspection of trailers | Elective |
| Carry out vehicle inspection | Elective |
| Check and assess operational capabilities of equipment | Elective |
| Clean vehicles | Elective |
| Complete induction to the transport industry | Elective |
| Complete routine administrative tasks | Elective |
| Conduct financial transactions | Elective |
| Conduct weighbridge operations | Elective |
| Drive light rigid vehicle | Elective |
| Drive medium rigid vehicle | Elective |
| Follow security procedures when working with goods and cargo | Elective |
| Handle furniture and effects | Elective |
| Identify automotive mechanical systems and components | Elective |
| Inspect heavy commercial vehicle wheels and tyres | Elective |
| Interpret road maps and navigate pre-determined routes | Elective |
| Licence to drive a light rigid vehicle | Elective |
| Licence to drive a medium rigid vehicle | Elective |
| Licence to operate a forklift truck | Elective |
| Load and unload explosives/dangerous goods | Elective |
| Load and unload goods/cargo | Elective |
| Maintain control of records | Elective |
| Monitor plant and equipment in an environmentally sustainable manner | Elective |
| Move materials mechanically using automated equipment | Elective |
| Operate a forklift | Elective |
| Operate a terminal tractor | Elective |
| Operate specialised light load shifting equipment | Elective |
| Operate specialised load shifting equipment | Elective |
| Package goods | Elective |
| Participate in stocktakes | Elective |
| Perform electronic data interchange to transmit documentation | Elective |
| Perform inspection and basic maintenance on plant and equipment in the transport industry | Elective |
| Pick and process orders | Elective |
| Plan and prepare to work in a supply chain environment | Elective |
| Prepare and process financial documents | Elective |
| Prepare cargo for transfer with slings | Elective |
| Present routine workplace information | Elective |
| Provide information from and about records | Elective |
| Provide revenue protection measures | Elective |
| Receive goods | Elective |
| Secure cargo | Elective |
| Sort and consolidate mail and parcels | Elective |
| Use and maintain minor mechanical equipment | Elective |
| Use communications systems | Elective |
| Use infotechnology devices in the workplace | Elective |
| Work in a socially diverse environment | Elective |
Job prospects
The Certificate II in Road Transport Terminal Operations sets you up for roles like these, but the skills you learn could take you even further.
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General Clerk
ANZSCO 531111
General Clerks perform a range of clerical and administrative tasks.
Recommended education level:
Certificate II or III -
Postal Delivery Officer
ANZSCO 561212
Postal Delivery Officers deliver mail on foot, by bicycle or by motorised transport over allocated delivery rounds.
Recommended education level:
Certificate I or secondary education -
Ticket Seller
ANZSCO 639411
Ticket Sellers sell tickets and make reservations for services such as travel and admission to sporting and entertainment venues. They may take tickets, issue boarding passes, or assist in the use of self-check systems. They may also work in call centres.
Recommended education level:
Certificate I or secondary education -
Weighbridge Operator
ANZSCO 712922
Weighbridge Operators operate weighing plants and issue measurement tickets which provide readings of vehicle and livestock weight.
Recommended education level:
Certificate II or III -
Freight Handler (Rail or Road)
ANZSCO 891111
Freight Handlers (Rail or Road) load and unload freight trucks, containers and rail cars.
Recommended education level:
Certificate I or secondary education -
Truck Driver's Offsider
ANZSCO 891112
Truck Driver Offsiders load and unload trucks and containers.
Recommended education level:
Certificate I or secondary education
Training providers delivering Certificate II in Road Transport Terminal Operations
It's a good idea to research multiple training providers to make sure you're getting the right training for you.
No providers found for this course.
How to enrol in this course
To enrol, choose a training provider that offers this course. You can see provider details on this page.
When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.
The provider will guide you through the enrolment process.
How do apprenticeships and traineeships work?
Apprenticeships and traineeships let you combine hands-on work experience with training. You’ll gain job-ready skills and earn an income while you complete a qualification.
As an apprentice or a trainee, you work with an employer while completing your training. Most of your time is spent learning on the job, with some classroom or online training to support the skills you're developing in the workplace.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Find out more about apprenticeships and traineeships.
See more information about the apprenticeship or traineeship you’re interested in pursuing on the Queensland Training Information Service.
How long will this course take?
This course is competency-based training, which means you progress as you demonstrate your skills and knowledge, rather than in a set amount of time.
The duration shown here is an estimate for full-time study based on how long most people take to complete the course. You may finish earlier than other people, or it may take you a bit longer.
If you’ve already completed training or have worked in a relevant area, you could get credits or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the time needed for training.
Duration for apprenticeships and traineeships
Apprenticeships and traineeships take longer than doing the qualification on its own, but you learn valuable hands-on skills.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Learn about how courses are delivered
Different courses have different delivery options. Consider your needs when you’re researching courses. Some courses may be delivered entirely online or partially online. Others may be delivered in a classroom.
Some courses, like those delivered through apprenticeships and traineeships, are mostly based in the workplace but with some classroom or online study.
If a certain type of delivery is important to you, talk to your provider before you enrol to make sure they offer that delivery option.
How to reduce the cost of your course
There are lots of ways you can reduce the cost of your course.
- The government could partly or fully cover the cost of your course. See information about financial help and government funding on this page.
- The government also offers funding for some costs related to your course.
- If you’ve already completed training or have worked in a relevant area, you could get a cost credit or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the cost.
Learn about financial help and government funding
The main cost of training is usually the course fees, which vary depending on things like which course and training provider you choose.
You may be able to get your training for free or at a reduced cost, or you could get help with paying for training-related costs. You can also pay for some courses with a VET Student Loan.
Find out more about getting help paying for your training or check if you're eligible.
What are entry requirements?
Some courses have conditions you need to meet before you can enrol in the course. They help make sure you have the right background or skills for the training.
Entry requirements might include a certain education level, skills or knowledge, work status, or experience.