This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.
Overview
This is a qualification for those engaged in traffic control room operations job roles within the transport and logistics industry.
It involves a broad range of skilled applications including requirements to evaluate and analyse current practices, to develop new criteria and procedures for performing current practices, and to provide leadership and guidance to others in applying skills and planning skill development.
Job roles:
The Certificate IV in Traffic Control Room Operations qualification is aligned to the following defined roles:
- open road operator
- tunnel road operator.
Please note: RTO to insert on the testamur, the specialist elective unit group selected from the group choice below.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
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Financial help
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Government funding is not available for this course.
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Cost
Course costs can vary by provider and location. Ask your training provider for a cost estimate.
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VET Student Loans are not available
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You may need to pay for equipment or materials.
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On-the-job training
- Apprenticeships and traineeships are not available for this course.
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Entry requirements
This course doesn't have any entry requirements. It could be a good starting point for your career.
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Duration
You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.
- Qualification only:
6 months – 2 years
- Qualification only:
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Delivery options
You may be able to access this training in these ways:
Course content
This course is made up of units.
All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.
For more information about course content, talk to your training provider or visit the National Training Register.
| Unit | Unit type |
|---|---|
| Apply fatigue management strategies | Core |
| Apply quality systems | Core |
| Check and assess operational capabilities of equipment | Core |
| Coordinate breakdowns and emergencies | Core |
| Implement and coordinate accident-emergency procedures | Core |
| Manage emergencies | Core |
| Manage personal stressors in the work environment | Core |
| Monitor and respond to traffic flow | Core |
| Use electronic communication systems | Core |
| Use infotechnology devices in the workplace | Core |
| Administer a fatigue risk management system | Elective |
| Administer the implementation of fatigue management strategies | Elective |
| Apply accident-emergency procedures | Elective |
| Apply and amend rosters | Elective |
| Apply and monitor workplace security procedures | Elective |
| Apply conflict and grievance resolution strategies | Elective |
| Apply customer service skills | Elective |
| Apply keyboard skills | Elective |
| Apply local incident response procedures | Elective |
| Apply quality procedures | Elective |
| Calculate mass, area and quantify dimensions | Elective |
| Carry out advanced calculations in the transport and logistics industry | Elective |
| Check and control records and documentation | Elective |
| Complete routine administrative tasks | Elective |
| Conduct housekeeping activities | Elective |
| Demonstrate first attack firefighting equipment | Elective |
| Develop and maintain a safe workplace | Elective |
| Drive light rigid vehicle | Elective |
| Ensure compliance with Australian Dangerous Goods Code | Elective |
| Enter and work in confined spaces | Elective |
| Facilitate work teams | Elective |
| Follow work health and safety procedures | Elective |
| Implement and monitor the safety duties of transport activities (Chain of Responsibility) | Elective |
| Implement traffic management plan in the transport industry | Elective |
| Manage disruptive and/or unlawful behaviour | Elective |
| Manage personal work priorities and professional development | Elective |
| Monitor plant and equipment in an environmentally sustainable manner | Elective |
| Move materials mechanically using automated equipment | Elective |
| Operate fire and life safety system within a tunnel | Elective |
| Operate firefighting equipment | Elective |
| Participate in basic workplace communication | Elective |
| Participate in environmentally sustainable work practices | Elective |
| Prepare workplace documents | Elective |
| Process workplace documentation | Elective |
| Provide First Aid | Elective |
| Sample, inspect and test products to specifications | Elective |
| Shift loads using manually-operated equipment | Elective |
| Undertake emergency response action to a security threat | Elective |
| Use communications systems | Elective |
| Work effectively with others in a team | Elective |
| Work in a socially diverse environment | Elective |
| Work safely at heights | Elective |
Job prospects
The Certificate IV in Traffic Control Room Operations sets you up for roles like these, but the skills you learn could take you even further.
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Radio Despatcher
ANZSCO 599914
Radio Despatchers provide radio and communications services for the coordination of operational units in transport, courier, military, emergency, security, rescue and road service organisations.
Recommended education level:
Certificate II or III
Training providers delivering Certificate IV in Traffic Control Room Operations
It's a good idea to research multiple training providers to make sure you're getting the right training for you.
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TIME Education and Training Pty Ltd (RTO code 40058)
Contact this provider
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Ventia Training Pty Ltd (RTO code 31843)
Contact this provider
How to enrol in this course
To enrol, choose a training provider that offers this course. You can see provider details on this page.
When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.
The provider will guide you through the enrolment process.
How do apprenticeships and traineeships work?
Apprenticeships and traineeships let you combine hands-on work experience with training. You’ll gain job-ready skills and earn an income while you complete a qualification.
As an apprentice or a trainee, you work with an employer while completing your training. Most of your time is spent learning on the job, with some classroom or online training to support the skills you're developing in the workplace.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Find out more about apprenticeships and traineeships.
See more information about the apprenticeship or traineeship you’re interested in pursuing on the Queensland Training Information Service.
How long will this course take?
This course is competency-based training, which means you progress as you demonstrate your skills and knowledge, rather than in a set amount of time.
The duration shown here is an estimate for full-time study based on how long most people take to complete the course. You may finish earlier than other people, or it may take you a bit longer.
If you’ve already completed training or have worked in a relevant area, you could get credits or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the time needed for training.
Duration for apprenticeships and traineeships
Apprenticeships and traineeships take longer than doing the qualification on its own, but you learn valuable hands-on skills.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Learn about how courses are delivered
Different courses have different delivery options. Consider your needs when you’re researching courses. Some courses may be delivered entirely online or partially online. Others may be delivered in a classroom.
Some courses, like those delivered through apprenticeships and traineeships, are mostly based in the workplace but with some classroom or online study.
If a certain type of delivery is important to you, talk to your provider before you enrol to make sure they offer that delivery option.
How to reduce the cost of your course
There are lots of ways you can reduce the cost of your course.
- The government could partly or fully cover the cost of your course. See information about financial help and government funding on this page.
- The government also offers funding for some costs related to your course.
- If you’ve already completed training or have worked in a relevant area, you could get a cost credit or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the cost.
Learn about financial help and government funding
The main cost of training is usually the course fees, which vary depending on things like which course and training provider you choose.
You may be able to get your training for free or at a reduced cost, or you could get help with paying for training-related costs. You can also pay for some courses with a VET Student Loan.
Find out more about getting help paying for your training or check if you're eligible.
What are entry requirements?
Some courses have conditions you need to meet before you can enrol in the course. They help make sure you have the right background or skills for the training.
Entry requirements might include a certain education level, skills or knowledge, work status, or experience.