About this role
Organise the operations of hotels and motels, providing guest accommodation, meals and other services.
What you might do day-to-day in this job
Typical tasks for a Hotel and Motel Manager include:
- oversee reception and housekeeping services, garden, maintenance and security arrangements
- plan bar, restaurant, function and conference activities
- ensure liquor, gaming, and other laws and regulations are observed
- assess and review customer satisfaction forms and feedback
- speak to patrons to resolve problems or complaints
- oversee accounting and purchasing activities
- ensure compliance with occupational health and safety regulations
- manage staff and contractors
- provide guests with local tourism information and arrange tours and transportation.
Courses that can lead to a career as a Hotel and Motel Manager
Showing:
1–3 of
8 courses
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Certificate III in Hospitality
SIT30622
Learn practical skills to work in hotels, cafés or restaurants. Build experience in service, teamwork and safety.
- Traineeship
- On-the-job training
- 2 years
- Cost varies
- Financial help available
- No entry requirements
- Partially online
- Part-time may be available
-
Certificate IV in Hospitality
SIT40422
Develop leadership skills for the hospitality industry. Learn to manage staff, service and operations.
- Traineeship
- On-the-job training
- 2 years
- Cost varies
- Financial help available
- No entry requirements
- Partially online
- Part-time may be available
-
Diploma of Hospitality Management
SIT50422
- Traineeship
- On-the-job training
- 3 years
- Cost varies
- Financial help available
- No entry requirements
- Partially online
- Part-time may be available