About this role
Other ICT Support Technicians includes jobs like Applications Packager, Computer Systems Technician, and Telecommunications Computer Systems Technician.
What you might do day-to-day in this job
Typical tasks for an Other ICT Support Technician include:
- determines software and hardware requirements to provide solutions to problems
- responds to queries on software and hardware problems
- installs and downloads appropriate software
- adapts existing programs to meet users' requirements
- ensures efficient use of applications and equipment
- implements computer networks, designs and maintains websites
- repairs and replaces peripheral equipment such as terminals, printer and modems
- may work in a call centre.
Courses that can lead to a career as an Other ICT Support Technician
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Certificate IV in Cyber Security
22603VIC
Train for a cyber security career. Learn to detect risks, secure systems and protect online information.
- Traineeship
- On-the-job training
- 2 years
- Cost varies
- Financial help available
- No entry requirements
- Partially online
- Part-time may be available
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Diploma of Information Technology
ICT50220
Develop advanced IT skills in networking, cybersecurity and data management for the digital workforce.
- 1–2 years
- Cost varies
- Financial help available
- No entry requirements
- Partially online
- Part-time may be available
-
- Traineeship
- On-the-job training
- 2 years
- Cost varies
- Financial help available
- No entry requirements
- Partially online
- Part-time may be available