Certificate IV in Automotive Management

AUR40116

This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.

Overview

This qualification reflects the role of individuals who perform management roles in an automotive retail, service and repair environment.

  • Financial help

  • Cost

    Course costs can vary by provider and location. Ask your training provider for a cost estimate.

  • On-the-job training

  • Entry requirements

    This course has entry requirements. See more information at the National Training Register

  • Duration

    You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.

  • Delivery options

    You may be able to access this training in these ways:

    • Part-time available
    • Partially online
    • Classroom-based

Course content

This course is made up of units.

All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.

For more information about course content, talk to your training provider or visit the National Training Register.

Unit Unit type
Build customer relations in an automotive workplace Core
Implement and monitor WHS policies, procedures and programs to meet legislative requirements Core
Maintain business image in an automotive workplace Core
Manage a small team Core
Manage complex customer issues in an automotive workplace Core
Manage environmental and sustainability best practice in an automotive workplace Core
Adapt work processes to new technologies in an automotive workplace Elective
Apply digital solutions to work processes Elective
Comply with legal aspects of a service and repair contract in an automotive workplace Elective
Conduct information sessions in an automotive workplace Elective
Determine retail rates for automotive products and services Elective
Develop personal work priorities Elective
Estimate and quote automotive mechanical and electrical repairs Elective
Lead effective workplace relationships Elective
Maintain quality processes in an automotive workplace Elective
Manage finances for new business ventures Elective
Mentor in the workplace Elective
Provide personal advice on non-relevant financial products Elective

Job prospects

The Certificate IV in Automotive Management sets you up for roles like these, but the skills you learn could take you even further.

  • Customer Service Manager

    ANZSCO 149212

    Customer Service Managers plan, administer and review customer services and after-sales services, and maintain sound customer relations.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Automotive Electrician

    ANZSCO 321111

    Automotive Electricians install, maintain and repair electrical wiring and electronic components in motor vehicles.

    Recommended education level:
    Certificate III or IV

  • Motor Vehicle Parts Interpreter

    ANZSCO 621312

    Motor Vehicle Parts Interpreters sell motor vehicle accessories and parts in retail or wholesale establishments.

    Recommended education level:
    Certificate II or III

Training providers delivering Certificate IV in Automotive Management

It's a good idea to research multiple training providers to make sure you're getting the right training for you.

Showing: 4 providers

How to enrol in this course

To enrol, choose a training provider that offers this course. You can see provider details on this page.

When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.

The provider will guide you through the enrolment process.

Delivery locations can change as students enrol. If you're doing any workplace-based training, like an apprenticeship, this will take place in a different location from your classroom training. Contact your training provider to confirm delivery locations.
Government funding may be available. Contact your training provider to confirm.