This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.
Overview
This qualification provides individuals with technical and non-technical aviation skills to operate and supervise effectively in a broad range of ground operations and service roles.
Individuals working at this level will apply knowledge and skills to demonstrate autonomy and judgement and to take limited responsibility in known and stable contexts within established parameters.
Please note: RTO to insert on the testamur the specialist elective group selected from the group choice below:
- Certificate IV in Aviation (Supervision-Aerodromes)
- Certificate IV in Aviation (Supervision-Cabin Crew)
- Certificate IV in Aviation (Supervision-Ground Operations)
- Certificate IV in Aviation (Supervision-Flight Operations)
- Certificate IV in Aviation (Supervision-Security Screening)
Use for Defence Aviation is to be in accordance with relevant Defence Orders, instructions, publications and regulations.
Occupations may include:
- Aerodrome operations supervisor
- Aviation supervisor
- Aviation security supervisor
- Cabin supervisor
- Cargo supervisor
- Customer service supervisor
- Ground operations supervisor
- Ramp operations supervisor/Flight dispatcher
- Operations supervisor.
Please note : RTO to insert on the testamur the job role and specialisation, if applicable, selected from the group choice below:
Licensing, legislative, regulatory and certification requirements that apply to this qualification can vary between states and territories. Compliance with these requirements may be required nationally and/or in various jurisdictions.
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Financial help
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Government funding is available for this course. Check your eligibility for:
*To be eligible for this funding, you have to do a traineeship.
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Cost
Course costs can vary by provider and location. Ask your training provider for a cost estimate.
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VET Student Loans are not available
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You may need to pay for equipment or materials.
To see how government funding could help to reduce the cost of your course, check your eligibility for funding.
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On-the-job training
- Completing this course through a traineeship can help you to learn the skills you need.
This traineeship is available:
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Entry requirements
This course doesn't have any entry requirements. It could be a good starting point for your career.
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Duration
You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.
- Through traineeship:
3 years - Qualification only:
6 months – 2 years
- Through traineeship:
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Delivery options
You may be able to access this training in these ways:
Course content
This course is made up of units.
All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.
For more information about course content, talk to your training provider or visit the National Training Register.
| Unit | Unit type |
|---|---|
| Develop and maintain a safe workplace | Core |
| Identify, analyse and report workplace data and information | Core |
| Implement and coordinate accident-emergency procedures | Core |
| Implement and monitor WHS policies, procedures and programs | Core |
| Implement aviation fatigue risk management processes | Core |
| Implement aviation risk management processes | Core |
| Lead team effectiveness | Core |
| Maintain basic situational awareness in an aviation workplace | Core |
| Manage human factors in aviation operations | Core |
| Manage personal work priorities and professional development | Core |
| Manage shifts, crewing and rostering activities in aviation | Core |
| Promote effective workplace practice | Core |
| Accept dangerous goods for air transport | Elective |
| Administer airside driving | Elective |
| Apply aeronautical knowledge and civil air law to flight dispatch operations | Elective |
| Apply aircraft safety procedures | Elective |
| Apply and monitor aviation workplace security procedures | Elective |
| Apply aviation work health and safety procedures | Elective |
| Apply conflict and grievance resolution strategies | Elective |
| Apply project time management techniques | Elective |
| Apply relevant laws and regulations to the operation of an aerodrome | Elective |
| Apply workplace statistics | Elective |
| Assess and confirm customer transport requirements | Elective |
| Assess pavement concessions | Elective |
| Check and control records and documentation | Elective |
| Complete a Notice to Airmen (NOTAM) | Elective |
| Conduct environmental audits | Elective |
| Conduct internal quality audits | Elective |
| Conduct quality control operations related to refuelling and defuelling aircraft | Elective |
| Consolidate freight | Elective |
| Contribute to the development of a workplace learning environment | Elective |
| Coordinate business operational plans | Elective |
| Coordinate quality customer service | Elective |
| Coordinate recruitment and onboarding | Elective |
| Coordinate response to security incidents and breaches | Elective |
| Coordinate the removal of disabled aircraft | Elective |
| Demonstrate leadership in the workplace | Elective |
| Develop plans to meet customer and organisation needs | Elective |
| Drive multi-combination vehicle | Elective |
| Drive on the airside | Elective |
| Establish secure areas and manage access control points | Elective |
| Facilitate an aerodrome emergency response | Elective |
| Facilitate and capitalise on change in the workplace | Elective |
| Facilitate screening of people with special circumstances | Elective |
| Facilitate the safety of aerodrome works and works site access | Elective |
| Facilitate work teams | Elective |
| Implement airside access | Elective |
| Implement and monitor environmental protection policies and procedures | Elective |
| Implement equal employment opportunity strategies | Elective |
| Implement flight planning procedures | Elective |
| Implement wildlife hazard control measures | Elective |
| Inspect and report on aerodrome serviceability | Elective |
| Inspect and report on obstacle limitation surfaces | Elective |
| Inspect and report on serviceability of aerodrome lighting systems | Elective |
| Interpret and implement transport security policies and procedures | Elective |
| Maintain container and freight records | Elective |
| Maintain security awareness and vigilance in an aviation workplace | Elective |
| Maintain the safety of people and aircraft | Elective |
| Manage aircraft passengers and cargo | Elective |
| Manage aircraft performance and load | Elective |
| Manage aviation security screening equipment | Elective |
| Manage fatigue management policy and procedures | Elective |
| Manage people performance | Elective |
| Manage personal health and wellbeing | Elective |
| Manage team effectiveness | Elective |
| Manage workplace information | Elective |
| Monitor and enhance customer service excellence | Elective |
| Monitor supplier performance | Elective |
| Monitor temperature controlled stock | Elective |
| Negotiate a contract | Elective |
| Operate aeronautical radio | Elective |
| Organise international transport of freight | Elective |
| Organise transport of freight or goods | Elective |
| Package goods | Elective |
| Participate in quality audits | Elective |
| Plan an aircraft load | Elective |
| Prepare cargo for export | Elective |
| Provide Advanced First Aid | Elective |
| Provide advanced resuscitation and oxygen therapy | Elective |
| Provide First Aid | Elective |
| Respond to abnormal and emergency situations in an aircraft | Elective |
| Source goods/services and evaluate contractors | Elective |
| Supervise cabin operations | Elective |
| Supervise cabin safety and security | Elective |
| Supervise security operations | Elective |
| Undertake emergency response action to a security threat | Elective |
| Undertake response action to an emergency or security threat | Elective |
| Work in a socially diverse environment | Elective |
Job prospects
The Certificate IV in Aviation (Supervision) sets you up for roles like these, but the skills you learn could take you even further.
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Customer Service Manager
ANZSCO 149212
Customer Service Managers plan, administer and review customer services and after-sales services, and maintain sound customer relations.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
Transport Company Manager
ANZSCO 149413
Manage transport operations for an organisation; operate fleets of vehicles to transport goods and passengers.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
Other Air Transport Professional
ANZSCO 231199
Other Air Transport Professionals includes jobs like Aircraft Navigator, Airworthiness Inspector, Balloonist, and Flight Engineer Inspector.
Recommended education level:
Bachelor degree or higher -
Flight Attendant
ANZSCO 451711
Flight Attendants provide services for the safety and comfort of aircraft passengers.
Recommended education level:
Certificate III or IV -
Transport Operations Inspector
ANZSCO 599518
Transport Operations Inspectors monitor scheduled train, tram and bus services and investigate accidents, complaints and service disruptions.
Recommended education level:
Certificate II or III -
Aircraft Baggage Handler and Airline Ground Crew
ANZSCO 721911
Aircraft Baggage Handlers and Airline Ground Crews load and unload baggage, direct planes, position staircases, fill aircraft fuel tanks and perform other aircraft ground services to ensure aircraft operations run efficiently.
Recommended education level:
Certificate II or III
Training providers delivering Certificate IV in Aviation (Supervision)
It's a good idea to research multiple training providers to make sure you're getting the right training for you.
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Industry Delivered Training (RTO code 40460)
Government funding
- Skills Assure Supplier
Contact this provider
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Asset Training Australia (RTO code 31718)
Contact this provider
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Evolution Training & Safety Pty Ltd (RTO code 31733)
Contact this provider
How to enrol in this course
To enrol, choose a training provider that offers this course. You can see provider details on this page.
When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.
The provider will guide you through the enrolment process.
How do apprenticeships and traineeships work?
Apprenticeships and traineeships let you combine hands-on work experience with training. You’ll gain job-ready skills and earn an income while you complete a qualification.
As an apprentice or a trainee, you work with an employer while completing your training. Most of your time is spent learning on the job, with some classroom or online training to support the skills you're developing in the workplace.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Find out more about apprenticeships and traineeships.
See more information about the apprenticeship or traineeship you’re interested in pursuing on the Queensland Training Information Service.
How long will this course take?
This course is competency-based training, which means you progress as you demonstrate your skills and knowledge, rather than in a set amount of time.
The duration shown here is an estimate for full-time study based on how long most people take to complete the course. You may finish earlier than other people, or it may take you a bit longer.
If you’ve already completed training or have worked in a relevant area, you could get credits or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the time needed for training.
Duration for apprenticeships and traineeships
Apprenticeships and traineeships take longer than doing the qualification on its own, but you learn valuable hands-on skills.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Learn about how courses are delivered
Different courses have different delivery options. Consider your needs when you’re researching courses. Some courses may be delivered entirely online or partially online. Others may be delivered in a classroom.
Some courses, like those delivered through apprenticeships and traineeships, are mostly based in the workplace but with some classroom or online study.
If a certain type of delivery is important to you, talk to your provider before you enrol to make sure they offer that delivery option.
How to reduce the cost of your course
There are lots of ways you can reduce the cost of your course.
- The government could partly or fully cover the cost of your course. See information about financial help and government funding on this page.
- The government also offers funding for some costs related to your course.
- If you’ve already completed training or have worked in a relevant area, you could get a cost credit or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the cost.
Learn about financial help and government funding
The main cost of training is usually the course fees, which vary depending on things like which course and training provider you choose.
You may be able to get your training for free or at a reduced cost, or you could get help with paying for training-related costs. You can also pay for some courses with a VET Student Loan.
Find out more about getting help paying for your training or check if you're eligible.
What are entry requirements?
Some courses have conditions you need to meet before you can enrol in the course. They help make sure you have the right background or skills for the training.
Entry requirements might include a certain education level, skills or knowledge, work status, or experience.