Certificate IV in Leadership and Management

BSB40520

This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.

Overview

This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.

As well as assuming responsibility for their own performance, individuals at this level are likely to provide leadership, guidance and support to others. They may also have some responsibility for organising and monitoring the output of teams.

They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.

Licensing/Regulatory Information

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

  • Financial help

    • Government funding is available for this course. Check your eligibility for:

      • Career Boost (traineeship)

      *To be eligible for this funding, you have to do a traineeship.

      Check your eligibility

  • Cost

    Course costs can vary by provider and location. Ask your training provider for a cost estimate.

    • VET Student Loans are not available
    • You may need to pay for equipment or materials.

    To see how government funding could help to reduce the cost of your course, check your eligibility for funding.

  • On-the-job training

    • Completing this course through a traineeship can help you to learn the skills you need.

    This traineeship is available:

    • Management Level IV

  • Entry requirements

    This course doesn't have any entry requirements. It could be a good starting point for your career.

  • Duration

    You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.

    • Through traineeship:
      2 years
    • Qualification only:
      6 months – 2 years

  • Delivery options

    You may be able to access this training in these ways:

    • Workplace-based
    • Some classroom learning
    • Part-time available
    • Partially online
    • Practical learning

Course content

This course is made up of units.

All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.

For more information about course content, talk to your training provider or visit the National Training Register.

Unit Unit type
Apply communication strategies in the workplace Core
Coordinate business operational plans Core
Demonstrate leadership in the workplace Core
Lead and facilitate a team Core
Lead effective workplace relationships Core
Analyse big data Elective
Apply business risk management processes Elective
Apply critical thinking to work practices Elective
Articulate, present and debate ideas Elective
Build and maintain business relationships Elective
Collaborate in creative processes Elective
Communicate effectively as a workplace leader Elective
Contribute to organisational mental health response in the context of disruptive events Elective
Coordinate business resources Elective
Create a customer-centric culture Elective
Develop and implement workplace sustainability plans Elective
Develop and use emotional intelligence Elective
Develop cyber hygiene best practice plan Elective
Develop cyber security insider threat and risk response plans Elective
Develop employee cyber security risk profiles Elective
Develop personal work priorities Elective
Facilitate continuous improvement Elective
Implement and monitor environmentally sustainable work practices Elective
Implement and monitor WHS policies, procedures and programs Elective
Implement customer service strategies Elective
Lead difficult conversations Elective
Lead personal development Elective
Lead team effectiveness Elective
Lead the development of diverse workforces Elective
Manage personal health and wellbeing Elective
Organise business meetings Elective
Plan and implement organisational cyber security insider threat prevention strategies Elective
Promote innovation in team environments Elective
Report on financial activity Elective
Support organisational response to disruption Elective
Undertake project work Elective
Use big data for operational decision making Elective
Write complex documents Elective

Job prospects

The Certificate IV in Leadership and Management sets you up for roles like these, but the skills you learn could take you even further.

  • Retail Manager (General)

    ANZSCO 142111

    Retail Managers (General) manage retail trading establishments.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Customer Service Manager

    ANZSCO 149212

    Customer Service Managers plan, administer and review customer services and after-sales services, and maintain sound customer relations.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Office Manager

    ANZSCO 512111

    Office Managers organise and control the functions and resources of offices such as administrative systems and office personnel.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Call Centre or Contact Centre Team Leader

    ANZSCO 541111

    Call Centre or Contact Centre Team Leaders oversee and determine work requirements, monitor telephone calls, and coach and allocate duties to Call or Contact Centre Operators.

    Recommended education level:
    Certificate III or IV

Training providers delivering Certificate IV in Leadership and Management

It's a good idea to research multiple training providers to make sure you're getting the right training for you.

Showing: 377 providers

How to enrol in this course

To enrol, choose a training provider that offers this course. You can see provider details on this page.

When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.

The provider will guide you through the enrolment process.

Delivery locations can change as students enrol. If you're doing any workplace-based training, like an apprenticeship, this will take place in a different location from your classroom training. Contact your training provider to confirm delivery locations.
Government funding may be available. Contact your training provider to confirm.
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