Certificate II in Community Services

CHC22015

This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.

Overview

Get started in community services. Learn to support people and work safely in care and support roles.

This qualification may be used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes place under direct, regular supervision within clearly defined guidelines.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

  • Financial help

    • Government funding is available for this course. Check your eligibility for:

      • Career Start (general)
      Check your eligibility

  • Cost

    Course costs can vary by provider and location. Ask your training provider for a cost estimate.

    • VET Student Loans are not available
    • You may need to pay for equipment or materials.

    To see how government funding could help to reduce the cost of your course, check your eligibility for funding.

  • On-the-job training

    • Apprenticeships and traineeships are not available for this course.

  • Entry requirements

    This course doesn't have any entry requirements. It could be a good starting point for your career.

  • Duration

    You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.

    • Qualification only:
      6 months – 1 year

  • Delivery options

    You may be able to access this training in these ways:

    • Part-time available
    • Partially online
    • Classroom-based

Course content

This course is made up of units.

All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.

For more information about course content, talk to your training provider or visit the National Training Register.

Unit Unit type
Communicate and work in health or community services Core
Organise and complete daily work activities Core
Participate in workplace health and safety Core
Provide first point of contact Core
Work with diverse people Core
Apply basic principles and practices of infection prevention and control Elective
Attend to daily functions in home-based child care Elective
Be an effective volunteer Elective
Calculate with whole numbers and familiar fractions, decimals and percentages for work Elective
Identify and report children and young people at risk Elective
Interact effectively with others at work Elective
Promote Aboriginal and/or Torres Strait Islander cultural safety Elective
Provide basic emergency life support Elective
Read and respond to routine workplace information Elective
Support children's health, safety and wellbeing Elective
Support personal wellbeing in the workplace Elective
Use digital technology for non-routine workplace tasks Elective
Use routine strategies for work-related learning Elective
Use strategies to respond to routine workplace problems Elective
Work within a community development framework Elective
Write routine workplace texts Elective

Job prospects

The Certificate II in Community Services sets you up for roles like these, but the skills you learn could take you even further.

  • Community Worker

    ANZSCO 411711

    Develop and implement plans to improve life in the local community.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Family Support Worker

    ANZSCO 411713

    Family Support Workers assist the work of Social Workers and Welfare Workers by providing services and support to families.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Parole and Probation Officer

    ANZSCO 411714

    Parole or Probation Officers supervise offenders who have been placed on probation by court order or released conditionally from corrective service institutions.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Youth Worker

    ANZSCO 411716

    Support young people in the social, emotional, financial, study and employment aspects of their lives.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Aged and Disabled Carer

    ANZSCO 423111

    Provide companionship and practical support to aged and disabled persons in their own homes

    Recommended education level:
    Certificate II or III

  • Dental Assistant

    ANZSCO 423211

    Provide patient care within a dental practice and assist in the running of the practice.

    Recommended education level:
    Certificate II or III

  • Hospital Orderly

    ANZSCO 423311

    Transport patients around a hospital, provide patient care and ensure wards are tidy.

    Recommended education level:
    Certificate II or III

  • Nursing Support Worker

    ANZSCO 423312

    Nursing Support Workers provide limited patient care under the direction of nursing staff.

    Recommended education level:
    Certificate II or III

  • Personal Care Assistant

    ANZSCO 423313

    Personal Care Assistants provide routine personal care services to people in a range of health care facilities or in a person's home.

    Recommended education level:
    Certificate II or III

  • Therapy Aide

    ANZSCO 423314

    Therapy Aides assist therapists in providing therapy programs and in the direct care of their patients in a variety of health, welfare and community settings.

    Recommended education level:
    Certificate II or III

  • Child and Youth Residential Care Assistant

    ANZSCO 423411

    Child or Youth Residential Care Assistants provide care and supervision for children and young people living in residential or institutional facilities such as group homes and correctional institutions.

    Recommended education level:
    Certificate III or IV

  • Hostel Parent

    ANZSCO 423412

    Hostel Parents provide care and supervision for children and young people living in residential facilities such as boarding school residential colleges and hostels.

    Recommended education level:
    Certificate II or III

  • Refuge Worker

    ANZSCO 423413

    Refuge Workers provide services and support to people seeking assistance in a refuge.

    Recommended education level:
    Certificate III or IV

  • Information Officer

    ANZSCO 541211

    Talk to customers about an organisation and its products and services; handle feedback and inquiries.

    Recommended education level:
    Certificate II or III

Training providers delivering Certificate II in Community Services

It's a good idea to research multiple training providers to make sure you're getting the right training for you.

Showing: 72 providers

How to enrol in this course

To enrol, choose a training provider that offers this course. You can see provider details on this page.

When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.

The provider will guide you through the enrolment process.

Delivery locations can change as students enrol. If you're doing any workplace-based training, like an apprenticeship, this will take place in a different location from your classroom training. Contact your training provider to confirm delivery locations.
Government funding may be available. Contact your training provider to confirm.
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