This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.
Overview
This qualification reflects the role of individuals who provide employment services to both job seekers and employers. They use specialised knowledge to support individual job seekers in locating, securing and maintaining employment, and to assist employers in meeting their recruitment needs.
There are 0 minimum work placement hours required for this unit.
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
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Financial help
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Cost
Course costs can vary by provider and location. Ask your training provider for a cost estimate.
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VET Student Loans are not available
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You may need to pay for equipment or materials.
To see how government funding could help to reduce the cost of your course, check your eligibility for funding.
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On-the-job training
- Completing this course through a traineeship can help you to learn the skills you need.
These traineeships are available:
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Entry requirements
This course doesn't have any entry requirements. It could be a good starting point for your career.
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Duration
You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.
- Through traineeship:
2 years - Qualification only:
6 months – 2 years
- Through traineeship:
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Delivery options
You may be able to access this training in these ways:
Course content
This course is made up of units.
All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.
For more information about course content, talk to your training provider or visit the National Training Register.
| Unit | Unit type |
|---|---|
| Analyse and apply information that supports employment and career development | Core |
| Deliver and monitor contracted employment services | Core |
| Develop and maintain networks and collaborative partnerships | Core |
| Develop and monitor employment plans | Core |
| Promote job seekers to employers | Core |
| Respond to client needs | Core |
| Use communication to build relationships | Core |
| Work legally and ethically | Core |
| Work with diverse people | Core |
| Apply business risk management processes | Elective |
| Assess co-existing needs | Elective |
| Conduct career guidance interviews | Elective |
| Coordinate complex case requirements | Elective |
| Coordinate recruitment and onboarding | Elective |
| Deliver employment services to employers | Elective |
| Facilitate individual service planning and delivery | Elective |
| Facilitate the empowerment of people receiving support | Elective |
| Facilitate the interests and rights of clients | Elective |
| Facilitate vocational training | Elective |
| Facilitate workplace-based learning | Elective |
| Maximise participation in work by people with disability | Elective |
| Promote Aboriginal and/or Torres Strait Islander cultural safety | Elective |
| Promote products and services | Elective |
| Provide person-centred services to people with disability with complex needs | Elective |
| Respond to client language, literacy and numeracy needs | Elective |
| Work with people with mental health issues | Elective |
Job prospects
The Certificate IV in Employment Services sets you up for roles like these, but the skills you learn could take you even further.
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Recruitment Consultant
ANZSCO 223112
Match people looking for work with employers looking for staff.
Recommended education level:
Bachelor degree or higher -
Careers Counsellor
ANZSCO 272111
Careers Counsellors provide individuals and groups with information about career choices and assist individuals with self-development.
Recommended education level:
Bachelor degree or higher -
Disabilities Services Officer
ANZSCO 411712
Disabilities Services Officers work in a range of service units which provide education and community access to people with intellectual, physical, social and emotional disabilities.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
Human Resource Clerk
ANZSCO 599411
Maintain and update personnel records for an organisation.
Recommended education level:
Certificate II or III
Training providers delivering Certificate IV in Employment Services
It's a good idea to research multiple training providers to make sure you're getting the right training for you.
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ETC Training Solutions (RTO code 6998)
Government funding
- Skills Assure Supplier
Contact this provider
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Work Savvy Pty Ltd (RTO code 91778)
Government funding
- Skills Assure Supplier
Contact this provider
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Worklinks QLD Ltd (RTO code 30622)
Government funding
- Skills Assure Supplier
Contact this provider
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Apprenticeships Group Australia (RTO code 3829)
Contact this provider
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ASURIA (RTO code 21912)
Contact this provider
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Aurora Training & Professional Services Pty Ltd (RTO code 90966)
Contact this provider
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Australian Training Plus (RTO code 91434)
Contact this provider
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Betterlink Business Consultancy and Training Services Group (RTO code 51769)
Contact this provider
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Duke Education (RTO code 22497)
Contact this provider
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Eva Burrows College Vocational Training (RTO code 0328)
Contact this provider
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Management Consultancy International Pty Ltd (RTO code 91088)
Contact this provider
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OCTEC LIMITED (RTO code 90142)
Contact this provider
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Quality Service Skills (RTO code 90791)
Contact this provider
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SARINA RUSSO INSTITUTE (RTO code 0427)
Contact this provider
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Sureway Skills Training Pty Ltd (RTO code 91058)
Contact this provider
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TURSA EMPLOYMENT & TRAINING (RTO code 90325)
Contact this provider
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VERTO Ltd (RTO code 6971)
Contact this provider
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WISE Training Services (RTO code 6653)
Contact this provider
How to enrol in this course
To enrol, choose a training provider that offers this course. You can see provider details on this page.
When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.
The provider will guide you through the enrolment process.
How do apprenticeships and traineeships work?
Apprenticeships and traineeships let you combine hands-on work experience with training. You’ll gain job-ready skills and earn an income while you complete a qualification.
As an apprentice or a trainee, you work with an employer while completing your training. Most of your time is spent learning on the job, with some classroom or online training to support the skills you're developing in the workplace.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Find out more about apprenticeships and traineeships.
See more information about the apprenticeship or traineeship you’re interested in pursuing on the Queensland Training Information Service.
How long will this course take?
This course is competency-based training, which means you progress as you demonstrate your skills and knowledge, rather than in a set amount of time.
The duration shown here is an estimate for full-time study based on how long most people take to complete the course. You may finish earlier than other people, or it may take you a bit longer.
If you’ve already completed training or have worked in a relevant area, you could get credits or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the time needed for training.
Duration for apprenticeships and traineeships
Apprenticeships and traineeships take longer than doing the qualification on its own, but you learn valuable hands-on skills.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Learn about how courses are delivered
Different courses have different delivery options. Consider your needs when you’re researching courses. Some courses may be delivered entirely online or partially online. Others may be delivered in a classroom.
Some courses, like those delivered through apprenticeships and traineeships, are mostly based in the workplace but with some classroom or online study.
If a certain type of delivery is important to you, talk to your provider before you enrol to make sure they offer that delivery option.
How to reduce the cost of your course
There are lots of ways you can reduce the cost of your course.
- The government could partly or fully cover the cost of your course. See information about financial help and government funding on this page.
- The government also offers funding for some costs related to your course.
- If you’ve already completed training or have worked in a relevant area, you could get a cost credit or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the cost.
Learn about financial help and government funding
The main cost of training is usually the course fees, which vary depending on things like which course and training provider you choose.
You may be able to get your training for free or at a reduced cost, or you could get help with paying for training-related costs. You can also pay for some courses with a VET Student Loan.
Find out more about getting help paying for your training or check if you're eligible.
What are entry requirements?
Some courses have conditions you need to meet before you can enrol in the course. They help make sure you have the right background or skills for the training.
Entry requirements might include a certain education level, skills or knowledge, work status, or experience.