This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.
Overview
This qualification reflects the role of workers who are responsible for the coordination of volunteers within a program or organisation. Volunteer coordinators provide ongoing management and support to volunteers and are the main point of contact for volunteers.
At this level, workers will generally be autonomous and are required to supervise and lead volunteers in projects or teams. These workers may be employed in a range of industry sectors and in a complex, regularly changing context. Work may be in either a volunteer or paid capacity.
There are 0 minimum work placement hours required for this unit.
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
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Financial help
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Cost
Course costs can vary by provider and location. Ask your training provider for a cost estimate.
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VET Student Loans are not available
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You may need to pay for equipment or materials.
To see how government funding could help to reduce the cost of your course, check your eligibility for funding.
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On-the-job training
- Apprenticeships and traineeships are not available for this course.
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Entry requirements
This course doesn't have any entry requirements. It could be a good starting point for your career.
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Duration
You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.
- Qualification only:
6 months – 2 years
- Qualification only:
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Delivery options
You may be able to access this training in these ways:
Course content
This course is made up of units.
All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.
For more information about course content, talk to your training provider or visit the National Training Register.
| Unit | Unit type |
|---|---|
| Lead team effectiveness | Core |
| Maintain work health and safety | Core |
| Manage and promote diversity | Core |
| Manage volunteer workforce development | Core |
| Recruit, induct and support volunteers | Core |
| Use communication to build relationships | Core |
| Work legally and ethically | Core |
| Administer finance, insurance and legal requirements | Elective |
| Apply business risk management processes | Elective |
| Assist with workplace compliance with WHS laws | Elective |
| Build and maintain business relationships | Elective |
| Contribute to implementing WHS management systems | Elective |
| Contribute to the review and development of policies | Elective |
| Coordinate and monitor home-based support | Elective |
| Coordinate business operational plans | Elective |
| Coordinate fundraising activities | Elective |
| Coordinate recruitment and onboarding | Elective |
| Coordinate workplace information systems | Elective |
| Deal with conflict | Elective |
| Design and develop plans for vocational training | Elective |
| Develop and implement plans for recognition of prior learning | Elective |
| Develop and implement policy | Elective |
| Develop and implement service programs | Elective |
| Develop personal work priorities | Elective |
| Develop web presence using social media | Elective |
| Develop workplace communication strategies | Elective |
| Develop, implement and review quality framework | Elective |
| Evaluate training | Elective |
| Facilitate vocational training | Elective |
| Facilitate workplace debriefing and support processes | Elective |
| Facilitate workplace-based learning | Elective |
| Identify and evaluate marketing opportunities | Elective |
| Implement continuous improvement | Elective |
| Lead effective workplace relationships | Elective |
| Lead volunteer teams | Elective |
| Manage budgets and financial plans | Elective |
| Manage people performance | Elective |
| Manage recruitment and onboarding | Elective |
| Manage work health and safety | Elective |
| Mentor in the workplace | Elective |
| Organise business meetings | Elective |
| Oversee asset management in an Aboriginal and Torres Strait Islander organisation | Elective |
| Promote Aboriginal and/or Torres Strait Islander cultural safety | Elective |
| Promote and represent the service | Elective |
| Promote products and services | Elective |
| Provide induction and orientation for new employees | Elective |
| Provide services for older people | Elective |
| Provide work skill instruction | Elective |
| Provide workplace mentoring | Elective |
| Recognise and respond to crisis situations | Elective |
| Report on financial activity | Elective |
| Secure and manage funding | Elective |
| Source funding for projects | Elective |
| Support the learning and development of teams and individuals | Elective |
| Support workplace coaching and mentoring | Elective |
| Undertake bicultural work with forced migrants in Australia | Elective |
| Undertake project work | Elective |
| Use nationally recognised training products to meet vocational training needs | Elective |
| Work effectively with the Board of an organisation | Elective |
| Work in an alcohol and other drugs context | Elective |
| Work with forced migrants | Elective |
| Work with people experiencing or at risk of homelessness | Elective |
| Work with people with mental health issues | Elective |
| Work within compliance frameworks | Elective |
| Write complex documents | Elective |
Job prospects
The Certificate IV in Coordination of volunteer programs sets you up for roles like these, but the skills you learn could take you even further.
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Liaison Officer
ANZSCO 224912
Liaison Officers establish and facilitate communication between different community groups, organisations and governments.
Recommended education level:
Bachelor degree or higher -
Community Worker
ANZSCO 411711
Develop and implement plans to improve life in the local community.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
Youth Worker
ANZSCO 411716
Support young people in the social, emotional, financial, study and employment aspects of their lives.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
Human Resource Clerk
ANZSCO 599411
Maintain and update personnel records for an organisation.
Recommended education level:
Certificate II or III
Training providers delivering Certificate IV in Coordination of volunteer programs
It's a good idea to research multiple training providers to make sure you're getting the right training for you.
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AUSTRALIAN COLLEGE OF VOLUNTEERING (RTO code 6020)
Government funding
- Skills Assure Supplier
Contact this provider
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National School of Volunteer Management (RTO code 90031)
Contact this provider
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The Scout Association of Australia (RTO code 5443)
Contact this provider
How to enrol in this course
To enrol, choose a training provider that offers this course. You can see provider details on this page.
When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.
The provider will guide you through the enrolment process.
How do apprenticeships and traineeships work?
Apprenticeships and traineeships let you combine hands-on work experience with training. You’ll gain job-ready skills and earn an income while you complete a qualification.
As an apprentice or a trainee, you work with an employer while completing your training. Most of your time is spent learning on the job, with some classroom or online training to support the skills you're developing in the workplace.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Find out more about apprenticeships and traineeships.
See more information about the apprenticeship or traineeship you’re interested in pursuing on the Queensland Training Information Service.
How long will this course take?
This course is competency-based training, which means you progress as you demonstrate your skills and knowledge, rather than in a set amount of time.
The duration shown here is an estimate for full-time study based on how long most people take to complete the course. You may finish earlier than other people, or it may take you a bit longer.
If you’ve already completed training or have worked in a relevant area, you could get credits or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the time needed for training.
Duration for apprenticeships and traineeships
Apprenticeships and traineeships take longer than doing the qualification on its own, but you learn valuable hands-on skills.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Learn about how courses are delivered
Different courses have different delivery options. Consider your needs when you’re researching courses. Some courses may be delivered entirely online or partially online. Others may be delivered in a classroom.
Some courses, like those delivered through apprenticeships and traineeships, are mostly based in the workplace but with some classroom or online study.
If a certain type of delivery is important to you, talk to your provider before you enrol to make sure they offer that delivery option.
How to reduce the cost of your course
There are lots of ways you can reduce the cost of your course.
- The government could partly or fully cover the cost of your course. See information about financial help and government funding on this page.
- The government also offers funding for some costs related to your course.
- If you’ve already completed training or have worked in a relevant area, you could get a cost credit or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the cost.
Learn about financial help and government funding
The main cost of training is usually the course fees, which vary depending on things like which course and training provider you choose.
You may be able to get your training for free or at a reduced cost, or you could get help with paying for training-related costs. You can also pay for some courses with a VET Student Loan.
Find out more about getting help paying for your training or check if you're eligible.
What are entry requirements?
Some courses have conditions you need to meet before you can enrol in the course. They help make sure you have the right background or skills for the training.
Entry requirements might include a certain education level, skills or knowledge, work status, or experience.