This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.
Overview
This qualification reflects the role of administration staff within the real estate sector of the property services industry who apply knowledge of real estate procedures, forms and documents; knowledge of customer service standards and customer expectations; and knowledge of real estate services and technical processes to support real estate agency operational functions.
This qualification applies to administration and support staff working in the real estate sector including residential, commercial, stock and station, auctioneering or buyer’s agent operations.
Occupational titles may include:
- Real Estate Agent Office Assistant
- Real Estate Sales Assistant
- Assistant Property Manager
- Marketing and Administration Assistant.
Staff who hold this qualification are commonly engaged with:
- receiving, recording and following up enquiries with vendors or buyers, lessors or tenants, by phone, email and in person
- using forms and documents to assist in preparing contracts for sale or lease, correspondence with vendors, buyers, lessors or tenants
- scheduling and assisting with property inspections
- maintaining data relating to clients and prospects including vendors, buyers, lessors or tenants
- assisting with development of a client base through prospecting activities such as cold calls, door knocking, attendance at open homes
- conducting approved transactions through trust accounts
- receiving and processing payments and maintaining basic financial records
- applying ethical standards and practices
- conducting basic administration duties including using business technology, preparing documents, maintaining appointment schedules and providing customer service.
Licensing, legislative, regulatory or certification requirements
Legislative, regulatory or certification requirements apply to real estate practices in all states and territories. Relevant state and territory regulatory authorities should be consulted to confirm those requirements.
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Financial help
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Government funding is not available for this course.
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Cost
Course costs can vary by provider and location. Ask your training provider for a cost estimate.
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VET Student Loans are not available
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You may need to pay for equipment or materials.
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On-the-job training
- Completing this course through a traineeship can help you to learn the skills you need.
This traineeship is available:
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Entry requirements
This course doesn't have any entry requirements. It could be a good starting point for your career.
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Duration
You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.
- Through traineeship:
1 year - Qualification only:
1–2 years
- Through traineeship:
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Delivery options
You may be able to access this training in these ways:
Course content
This course is made up of units.
All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.
For more information about course content, talk to your training provider or visit the National Training Register.
| Unit | Unit type |
|---|---|
| Access and process property information in real estate | Core |
| Communicate effectively to support customer service in real estate | Core |
| Comply with ethical practice in real estate | Core |
| Prepare for professional practice in real estate | Core |
| Prepare to work with real estate trust accounts | Core |
| Apply knowledge of WHS laws in the workplace | Elective |
| Assist in listing and marketing properties for lease | Elective |
| Assist in listing and marketing properties for sale | Elective |
| Assist with maintaining and protecting condition of managed properties | Elective |
| Assist with property inspection | Elective |
| Assist with the sale of properties | Elective |
| Build customer relationships and loyalty | Elective |
| Maintain a general ledger | Elective |
| Organise personal work priorities | Elective |
| Produce desktop published documents | Elective |
| Use inclusive work practices | Elective |
| Work effectively in a team | Elective |
| Work effectively in strata community management | Elective |
Job prospects
The Certificate III in Real Estate Practice sets you up for roles like these, but the skills you learn could take you even further.
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Information Officer
ANZSCO 541211
Talk to customers about an organisation and its products and services; handle feedback and inquiries.
Recommended education level:
Certificate II or III -
Auctioneer
ANZSCO 611111
Auctioneers conduct sales of real estate, goods and livestock by taking offers from buyers and accepting the highest purchase price.
Recommended education level:
Certificate III or IV -
Property Manager
ANZSCO 612112
Property Managers supervise the leasing of rental properties on behalf of owners.
Recommended education level:
Certificate III or IV -
Real Estate Agency Principal
ANZSCO 612113
Real Estate Agency Principals manage the overall activities of real estate agencies.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
Real Estate Agent
ANZSCO 612114
Real Estate Agents coordinate the activities of real estate representatives in selling and leasing real estate, and ensuring compliance with legislative requirements.
Recommended education level:
Certificate III or IV -
Real Estate Representative
ANZSCO 612115
Real Estate Representatives arrange the conduct of real estate transactions such as sales and leasing, and assist buyers to find suitable properties, on behalf of an agency.
Recommended education level:
Certificate III or IV
Training providers delivering Certificate III in Real Estate Practice
It's a good idea to research multiple training providers to make sure you're getting the right training for you.
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Academic Pavilion (RTO code 91421)
Contact this provider
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Aspire Performance Training (RTO code 51907)
Contact this provider
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Business Leaders Institute (RTO code 45089)
Contact this provider
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Entry Education (RTO code 41529)
Contact this provider
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Formation Training (RTO code 40686)
Contact this provider
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TAFE NSW (RTO code 90003)
Contact this provider
How to enrol in this course
To enrol, choose a training provider that offers this course. You can see provider details on this page.
When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.
The provider will guide you through the enrolment process.
How do apprenticeships and traineeships work?
Apprenticeships and traineeships let you combine hands-on work experience with training. You’ll gain job-ready skills and earn an income while you complete a qualification.
As an apprentice or a trainee, you work with an employer while completing your training. Most of your time is spent learning on the job, with some classroom or online training to support the skills you're developing in the workplace.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Find out more about apprenticeships and traineeships.
See more information about the apprenticeship or traineeship you’re interested in pursuing on the Queensland Training Information Service.
How long will this course take?
This course is competency-based training, which means you progress as you demonstrate your skills and knowledge, rather than in a set amount of time.
The duration shown here is an estimate for full-time study based on how long most people take to complete the course. You may finish earlier than other people, or it may take you a bit longer.
If you’ve already completed training or have worked in a relevant area, you could get credits or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the time needed for training.
Duration for apprenticeships and traineeships
Apprenticeships and traineeships take longer than doing the qualification on its own, but you learn valuable hands-on skills.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Learn about how courses are delivered
Different courses have different delivery options. Consider your needs when you’re researching courses. Some courses may be delivered entirely online or partially online. Others may be delivered in a classroom.
Some courses, like those delivered through apprenticeships and traineeships, are mostly based in the workplace but with some classroom or online study.
If a certain type of delivery is important to you, talk to your provider before you enrol to make sure they offer that delivery option.
How to reduce the cost of your course
There are lots of ways you can reduce the cost of your course.
- The government could partly or fully cover the cost of your course. See information about financial help and government funding on this page.
- The government also offers funding for some costs related to your course.
- If you’ve already completed training or have worked in a relevant area, you could get a cost credit or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the cost.
Learn about financial help and government funding
The main cost of training is usually the course fees, which vary depending on things like which course and training provider you choose.
You may be able to get your training for free or at a reduced cost, or you could get help with paying for training-related costs. You can also pay for some courses with a VET Student Loan.
Find out more about getting help paying for your training or check if you're eligible.
What are entry requirements?
Some courses have conditions you need to meet before you can enrol in the course. They help make sure you have the right background or skills for the training.
Entry requirements might include a certain education level, skills or knowledge, work status, or experience.