This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.
Overview
This qualification reflects the role of people who undertake activities related to timber warehousing, transport and distribution and customer sales in the timber wholesale, hardware and timber supply and/or timber manufacturing sectors.
Individuals with this qualification apply a broad range of specialised skills and knowledge in varied contexts that involve processing orders and controlling stocks, transporting products, engaging with and selling to customers, and finding solutions to routine problems as they arise. They also take responsibility for their own organisation and outputs at the workplace.
This qualification has several employment pathways for typical operational environments and job roles in the timber building products supply sector:
- Timber Yard Operator
- Timber Warehouse Storeperson
- Timber Warehouse Coordinator
- Forklift Driver
- Timber Transport & Dispatch Coordinator
- Pickup and Delivery Driver
- Timber Sales Assistant
- Timber Sales Representative
- Customer Service Officer.
This qualification enables specialisations in:
- Warehousing,
- Logistics, or
- Customer Sales.
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
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Financial help
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Government funding is available for this course. Check your eligibility for:
*To be eligible for this funding, you have to do a traineeship.
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Cost
Course costs can vary by provider and location. Ask your training provider for a cost estimate.
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VET Student Loans are not available
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You may need to pay for equipment or materials.
To see how government funding could help to reduce the cost of your course, check your eligibility for funding.
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On-the-job training
- Completing this course through a traineeship can help you to learn the skills you need.
This traineeship is available:
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Entry requirements
This course doesn't have any entry requirements. It could be a good starting point for your career.
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Duration
You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.
- Through traineeship:
2 years - Qualification only:
1–2 years
- Through traineeship:
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Delivery options
You may be able to access this training in these ways:
Course content
This course is made up of units.
All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.
For more information about course content, talk to your training provider or visit the National Training Register.
| Unit | Unit type |
|---|---|
| Access and provide timber and wood product information | Core |
| Apply safety, health and environmental requirements in forest and wood products operations | Core |
| Work in a team | Core |
| Administer inventory systems | Elective |
| Assess wood materials visually | Elective |
| Balance and secure point-of-sale terminal | Elective |
| Build customer relationships and loyalty | Elective |
| Complete receival and despatch documentation | Elective |
| Coordinate business operational plans | Elective |
| Cross cut materials with a fixed saw | Elective |
| Cut materials with a hand-held chainsaw | Elective |
| Cut timber or engineered wood product to length or dimensions | Elective |
| Deliver and monitor a service to customers | Elective |
| Despatch stock | Elective |
| Engage with customers | Elective |
| Ensure the safety of transport activities (Chain of Responsibility) | Elective |
| Interpret and quote from manufactured timber product plans | Elective |
| Licence to drive a light rigid vehicle | Elective |
| Licence to drive a medium rigid vehicle | Elective |
| Licence to operate a forklift truck | Elective |
| Licence to operate a vehicle loading crane (capacity 10 metre tonnes and above) | Elective |
| Load and unload goods/cargo | Elective |
| Maintain business to business relationships | Elective |
| Maintain stock control and receivals | Elective |
| Monitor stock control procedures | Elective |
| Pack timber or wood products for despatch | Elective |
| Pick and process orders | Elective |
| Prepare timber or related products to meet import/export compliance requirements | Elective |
| Process customer complaints | Elective |
| Process orders and prepare for despatch | Elective |
| Process product and service data | Elective |
| Provide specialised timber product solutions | Elective |
| Rack timber or round poles | Elective |
| Read plans, drawings and specifications for residential buildings | Elective |
| Receive and handle retail stock | Elective |
| Replenish stock | Elective |
| Sell to the retail customer | Elective |
| Shift materials safely using manual handling methods | Elective |
| Store materials | Elective |
| Take off material quantities | Elective |
| Use business software applications | Elective |
Job prospects
The Certificate III in Timber Building Products Supply sets you up for roles like these, but the skills you learn could take you even further.
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Customer Service Manager
ANZSCO 149212
Customer Service Managers plan, administer and review customer services and after-sales services, and maintain sound customer relations.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
Sales Representative (Building and Plumbing Supplies)
ANZSCO 611311
Sales Representatives (Building and Plumbing Supplies) represent their company in selling builders' timber, and building and plumbing hardware and supplies to wholesale and retail establishments.
Recommended education level:
Certificate II or III -
Rental Salesperson
ANZSCO 621912
Rental Salespersons rent goods and equipment to individuals and businesses.
Recommended education level:
Certificate I or secondary education -
Forklift Driver
ANZSCO 721311
Operate forklifts to move heavy materials, containers, crates and other large objects.
Recommended education level:
Certificate II or III -
Sawmill and Timber Yard Worker
ANZSCO 839412
Sawmill or Timber Yard Workers perform routine tasks in sawmill or timber yards, such as sorting and stacking timber, assisting timber machinists, assembling orders, and racking offcuts.
Recommended education level:
Certificate I or secondary education
Training providers delivering Certificate III in Timber Building Products Supply
It's a good idea to research multiple training providers to make sure you're getting the right training for you.
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NTHA Training (RTO code 5343)
Government funding
- Skills Assure Supplier
Contact this provider
How to enrol in this course
To enrol, choose a training provider that offers this course. You can see provider details on this page.
When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.
The provider will guide you through the enrolment process.
How do apprenticeships and traineeships work?
Apprenticeships and traineeships let you combine hands-on work experience with training. You’ll gain job-ready skills and earn an income while you complete a qualification.
As an apprentice or a trainee, you work with an employer while completing your training. Most of your time is spent learning on the job, with some classroom or online training to support the skills you're developing in the workplace.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Find out more about apprenticeships and traineeships.
See more information about the apprenticeship or traineeship you’re interested in pursuing on the Queensland Training Information Service.
How long will this course take?
This course is competency-based training, which means you progress as you demonstrate your skills and knowledge, rather than in a set amount of time.
The duration shown here is an estimate for full-time study based on how long most people take to complete the course. You may finish earlier than other people, or it may take you a bit longer.
If you’ve already completed training or have worked in a relevant area, you could get credits or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the time needed for training.
Duration for apprenticeships and traineeships
Apprenticeships and traineeships take longer than doing the qualification on its own, but you learn valuable hands-on skills.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Learn about how courses are delivered
Different courses have different delivery options. Consider your needs when you’re researching courses. Some courses may be delivered entirely online or partially online. Others may be delivered in a classroom.
Some courses, like those delivered through apprenticeships and traineeships, are mostly based in the workplace but with some classroom or online study.
If a certain type of delivery is important to you, talk to your provider before you enrol to make sure they offer that delivery option.
How to reduce the cost of your course
There are lots of ways you can reduce the cost of your course.
- The government could partly or fully cover the cost of your course. See information about financial help and government funding on this page.
- The government also offers funding for some costs related to your course.
- If you’ve already completed training or have worked in a relevant area, you could get a cost credit or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the cost.
Learn about financial help and government funding
The main cost of training is usually the course fees, which vary depending on things like which course and training provider you choose.
You may be able to get your training for free or at a reduced cost, or you could get help with paying for training-related costs. You can also pay for some courses with a VET Student Loan.
Find out more about getting help paying for your training or check if you're eligible.
What are entry requirements?
Some courses have conditions you need to meet before you can enrol in the course. They help make sure you have the right background or skills for the training.
Entry requirements might include a certain education level, skills or knowledge, work status, or experience.