Certificate II in Applied Digital Technologies

ICT20120

This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.

Overview

This pathways qualification provides the foundation skills and knowledge to use basic applied digital technologies in varied contexts.

The qualification is designed for those developing the necessary digital and technology skills in preparation for work.

These individuals carry out a range of basic procedural and operational tasks that require digital and technology skills. They perform a range of mainly routine tasks using limited practical skills and knowledge in a defined context. The qualification is suitable for someone generally performing under direct supervision.

Licensing, legislative, regulatory or certification considerations

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

  • Financial help

    • Government funding is available for this course. Check your eligibility for:

      • Career Start (general)
      • Career Start (traineeship)

      *To be eligible for this funding, you have to do a traineeship.

      Check your eligibility

  • Cost

    Course costs can vary by provider and location. Ask your training provider for a cost estimate.

    • VET Student Loans are not available
    • You may need to pay for equipment or materials.

    To see how government funding could help to reduce the cost of your course, check your eligibility for funding.

  • On-the-job training

    • Completing this course through a traineeship can help you to learn the skills you need.

    This traineeship is available:

    • Information, Digital Media and Technology Level II

  • Entry requirements

    This course doesn't have any entry requirements. It could be a good starting point for your career.

  • Duration

    You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.

    • Through traineeship:
      1 year
    • Qualification only:
      6 months – 1 year

  • Delivery options

    You may be able to access this training in these ways:

    • Workplace-based
    • Some classroom learning
    • Part-time available
    • Partially online
    • Practical learning

Course content

This course is made up of units.

All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.

For more information about course content, talk to your training provider or visit the National Training Register.

Unit Unit type
Contribute to the health and safety of self and others Core
Operate application software packages Core
Operate digital media technology packages Core
Participate in sustainable work practices Core
Use computer operating systems and hardware Core
Use digital technologies to communicate in a work environment Core
Connect a home based local wireless network Elective
Create electronic presentations Elective
Deliver a service to customers Elective
Design and create basic organisational documents Elective
Design and produce business documents Elective
Design and produce spreadsheets Elective
Develop and apply thinking and problem solving skills Elective
Develop digital imaging skills Elective
Develop solutions for basic ICT malfunctions and problems Elective
Develop web presence using social media Elective
Engage with customers Elective
Identify and report online security threats Elective
Identify and use specific industry standard technologies Elective
Install software applications Elective
Integrate commercial computing packages Elective
Interact and resolve queries with ICT clients Elective
Maintain ICT equipment and replace consumables Elective
Maintain interactive content Elective
Maintain the integrity of ICT systems Elective
Obtain and connect hardware peripherals Elective
Operate accounting applications Elective
Operate digital devices Elective
Operate simple database applications Elective
Perform basic sound editing Elective
Perform basic vision and sound editing Elective
Plan and apply time management Elective
Process and maintain workplace information Elective
Produce and prepare photo images Elective
Protect and secure information assets Elective
Protect devices from spam and destructive software Elective
Protect own personal online profile from cyber security threats Elective
Record the requirements of client support requests Elective
Research and share ICT solutions for Indigenous users Elective
Research using the internet Elective
Securely manage personally identifiable information and workplace information Elective
Support personal wellbeing in the workplace Elective
Update and maintain hardware, software and documentation inventories Elective
Use business software applications Elective
Use digital technology for non-routine workplace tasks Elective
Use digital technology for routine and simple workplace tasks Elective
Work effectively in business environments Elective
Work effectively with others Elective

Job prospects

The Certificate II in Applied Digital Technologies sets you up for roles like these, but the skills you learn could take you even further.

  • ICT Customer Support Officer

    ANZSCO 313112

    ICT Customer Support Officers provide support, education and guidance in the deployment and maintenance of computer infrastructure and the diagnosis and resolution of technical problems and issues. They may work in call centres.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Data Entry Operator

    ANZSCO 532111

    Data Entry Operators operate a keyboard to input and transfer data into computers for storage, processing and transmission.

    Recommended education level:
    Certificate II or III

  • Machine Shorthand Reporter

    ANZSCO 532112

    Machine Shorthand Reporters record and reproduce the spoken word in court and parliamentary proceedings, television programming, and for the deaf and hearing impaired, using handwritten shorthand, stenotype shorthand machines, computer-assisted transcription software, and sound recording equipment.

    Recommended education level:
    Certificate II or III

  • Typist

    ANZSCO 532113

    Typists operate a computer to type, edit and generate a variety of documents and reports.

    Recommended education level:
    Certificate II or III

  • ICT Sales Assistant

    ANZSCO 621211

    ICT Sales Assistants sell computing and telecommunications related goods and services in retail and wholesale establishments.

    Recommended education level:
    Certificate I or secondary education

Training providers delivering Certificate II in Applied Digital Technologies

It's a good idea to research multiple training providers to make sure you're getting the right training for you.

Showing: 90 providers

How to enrol in this course

To enrol, choose a training provider that offers this course. You can see provider details on this page.

When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.

The provider will guide you through the enrolment process.

Delivery locations can change as students enrol. If you're doing any workplace-based training, like an apprenticeship, this will take place in a different location from your classroom training. Contact your training provider to confirm delivery locations.
Government funding may be available. Contact your training provider to confirm.
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