This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.
Overview
This qualification reflects the role of individuals involved in independent and self-directed work in the public sector. There may be supervisory responsibilities.
The qualification, without specialisation, is suited to those working in an environments such as small or regionally-based organisations, and where responsibilities are diverse in nature rather than within a narrow specialisation.
The specialisation streams of injury management, workplace inspection and policy, reflect the skills required to work in more specialist public sector roles.
The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
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Financial help
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Government funding is not available for this course.
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Cost
Course costs can vary by provider and location. Ask your training provider for a cost estimate.
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VET Student Loans are available
See training providers offering VET Student Loans -
You may need to pay for equipment or materials.
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On-the-job training
- Apprenticeships and traineeships are not available for this course.
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Entry requirements
This course doesn't have any entry requirements. It could be a good starting point for your career.
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Duration
You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.
- Qualification only:
1–2 years
- Qualification only:
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Delivery options
You may be able to access this training in these ways:
Course content
This course is made up of units.
All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.
For more information about course content, talk to your training provider or visit the National Training Register.
| Unit | Unit type |
|---|---|
| Promote compliance with legislation in the public sector | Core |
| Promote the values and ethos of public service | Core |
| Uphold and support inclusive workplace practices | Core |
| Use complex workplace communication strategies | Core |
| Write complex documents | Core |
| Advise on organisation policy | Elective |
| Advise on work health and safety (WHS) legislative frameworks | Elective |
| Analyse data | Elective |
| Apply public sector financial policies and processes | Elective |
| Assist with maintaining workplace safety | Elective |
| Assist with workplace compliance with WHS laws | Elective |
| Build and maintain community relationships | Elective |
| Command operational forces | Elective |
| Conduct research and analysis | Elective |
| Contribute to developing, implementing and maintaining an organisation's WHS management system | Elective |
| Contribute to organisational performance development | Elective |
| Contribute to WHS risk management | Elective |
| Coordinate career development | Elective |
| Coordinate health and wellness programs | Elective |
| Coordinate resource allocation and usage | Elective |
| Coordinate risk management | Elective |
| Coordinate separation and termination processes | Elective |
| Develop and use emotional intelligence | Elective |
| Develop and use political nous | Elective |
| Develop client services | Elective |
| Develop return to work or injury management strategies | Elective |
| Evaluate and report on workplace legislative compliance | Elective |
| Facilitate change | Elective |
| Facilitate improvement in workplace legislative performance | Elective |
| Facilitate performance development processes | Elective |
| Facilitate the setting and achievement of goals in personal injury management | Elective |
| Facilitate workplace assessment with stakeholders for personal injury cases | Elective |
| Implement workforce planning and succession strategies | Elective |
| Investigate possible breaches of workplace legislation | Elective |
| Manage conflict | Elective |
| Manage employee and industrial relations | Elective |
| Manage performance | Elective |
| Manage risk | Elective |
| Provide leadership | Elective |
| Provide policy advice | Elective |
| Refine complex workplace documents | Elective |
| Supervise and carry out complex inspections and monitoring | Elective |
| Support policy implementation | Elective |
| Support workplace coaching and mentoring | Elective |
| Undertake and promote career management | Elective |
| Undertake negotiations | Elective |
| Work with legal teams to resolve non-routine and complex insurance claims | Elective |
Job prospects
The Diploma of Government sets you up for roles like these, but the skills you learn could take you even further.
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Policy and Planning Manager
ANZSCO 132411
Policy and Planning Managers plan, organise, direct, control and coordinate policy advice and strategic planning within organisations.
Recommended education level:
Bachelor degree or higher -
Customer Service Manager
ANZSCO 149212
Customer Service Managers plan, administer and review customer services and after-sales services, and maintain sound customer relations.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
Policy Analyst
ANZSCO 224412
Develop and review government or industrial policies based on analysis of current information.
Recommended education level:
Bachelor degree or higher -
Safety Inspector
ANZSCO 312611
Safety Inspectors inspect machines, equipment, working conditions and public places to ensure compliance with government and industry standards and regulations, in relation to occupational health and safety.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
Program and Project Administrator
ANZSCO 511112
Program or Project Administrators plan and undertake administration of organisational programs, special projects and support services.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
General Clerk
ANZSCO 531111
General Clerks perform a range of clerical and administrative tasks.
Recommended education level:
Certificate II or III -
Customs Officer
ANZSCO 599511
Customs Officers administer and enforce customs and related legislation, and assist with customs control of overseas passengers, crew, aircraft, ships, cargo, mail and bond stores.
Recommended education level:
Certificate II or III -
Social Security Assessor
ANZSCO 599515
Social Security Assessors assess social welfare claims and entitlements under government legislation and investigate fraud and suspected breaches of legislation.
Recommended education level:
Certificate II or III -
Insurance Loss Adjuster
ANZSCO 599612
Insurance Loss Adjusters inspect and assess the damage and loss to insured property and business, estimate insurance costs, and act to minimise the cost of claims to an insurance company.
Recommended education level:
Certificate III or IV
Training providers delivering Diploma of Government
It's a good idea to research multiple training providers to make sure you're getting the right training for you.
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TAFE QUEENSLAND (RTO code 0275)
Contact this provider
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Australian Security Academy Pty Ltd (RTO code 30547)
Contact this provider
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Canberra Institute of Technology (RTO code 0101)
Contact this provider
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Charles Sturt Skills Centre (RTO code 46494)
Contact this provider
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CHURCHILL EDUCATION (RTO code 31430)
Contact this provider
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COLLEGE FOR LAW, EDUCATION AND TRAINING (RTO code 31254)
Contact this provider
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DEPARTMENT OF DEFENCE (RTO code 0442)
Contact this provider
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Diverse Training Concepts (RTO code 88182)
Contact this provider
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McMillan Staff Development Pty Ltd (RTO code 88187)
Contact this provider
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PIEF RTO Services Limited (RTO code 40778)
Contact this provider
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Public Sector Training Solutions Pty Ltd (RTO code 52140)
Contact this provider
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RIVER OAK EDUCATION (RTO code 46425)
Contact this provider
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SAI Global Pty Limited (RTO code 106919)
Contact this provider
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UNE Partnerships Pty Ltd (RTO code 6754)
Contact this provider
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Westbourne College Pty Ltd (RTO code 41084)
Contact this provider
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WISDOM LEARNING PTY LTD (RTO code 88062)
Contact this provider
How to enrol in this course
To enrol, choose a training provider that offers this course. You can see provider details on this page.
When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.
The provider will guide you through the enrolment process.
How do apprenticeships and traineeships work?
Apprenticeships and traineeships let you combine hands-on work experience with training. You’ll gain job-ready skills and earn an income while you complete a qualification.
As an apprentice or a trainee, you work with an employer while completing your training. Most of your time is spent learning on the job, with some classroom or online training to support the skills you're developing in the workplace.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Find out more about apprenticeships and traineeships.
See more information about the apprenticeship or traineeship you’re interested in pursuing on the Queensland Training Information Service.
How long will this course take?
This course is competency-based training, which means you progress as you demonstrate your skills and knowledge, rather than in a set amount of time.
The duration shown here is an estimate for full-time study based on how long most people take to complete the course. You may finish earlier than other people, or it may take you a bit longer.
If you’ve already completed training or have worked in a relevant area, you could get credits or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the time needed for training.
Duration for apprenticeships and traineeships
Apprenticeships and traineeships take longer than doing the qualification on its own, but you learn valuable hands-on skills.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Learn about how courses are delivered
Different courses have different delivery options. Consider your needs when you’re researching courses. Some courses may be delivered entirely online or partially online. Others may be delivered in a classroom.
Some courses, like those delivered through apprenticeships and traineeships, are mostly based in the workplace but with some classroom or online study.
If a certain type of delivery is important to you, talk to your provider before you enrol to make sure they offer that delivery option.
How to reduce the cost of your course
There are lots of ways you can reduce the cost of your course.
- The government could partly or fully cover the cost of your course. See information about financial help and government funding on this page.
- The government also offers funding for some costs related to your course.
- If you’ve already completed training or have worked in a relevant area, you could get a cost credit or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the cost.
Learn about financial help and government funding
The main cost of training is usually the course fees, which vary depending on things like which course and training provider you choose.
You may be able to get your training for free or at a reduced cost, or you could get help with paying for training-related costs. You can also pay for some courses with a VET Student Loan.
Find out more about getting help paying for your training or check if you're eligible.
What are entry requirements?
Some courses have conditions you need to meet before you can enrol in the course. They help make sure you have the right background or skills for the training.
Entry requirements might include a certain education level, skills or knowledge, work status, or experience.