Certificate III in Travel

SIT30222

This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.

Overview

This qualification reflects the role of individuals who use a range of travel sales, technical and operational skills to coordinate travel services. Using discretion and judgement and a knowledge of the industry, they work with some independence or under limited supervision to plan and book travel, using policies and procedures to guide work activities.

This qualification provides a pathway to work in the travel or tour wholesale sector for employers that specialise in leisure or corporate travel, event travel management, online travel agents and aggregators.

Work could be undertaken in an office, shopfront or online or mobile environment.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

  • Financial help

    • Government funding is available for this course. Check your eligibility for:

      • Career Start (general)
      • Career Start (traineeship)

      *To be eligible for this funding, you have to do a traineeship.

      Check your eligibility

  • Cost

    Course costs can vary by provider and location. Ask your training provider for a cost estimate.

    • VET Student Loans are not available
    • You may need to pay for equipment or materials.

    To see how government funding could help to reduce the cost of your course, check your eligibility for funding.

  • On-the-job training

    • Completing this course through a traineeship can help you to learn the skills you need.

    This traineeship is available:

    • Travel Agent

  • Entry requirements

    This course doesn't have any entry requirements. It could be a good starting point for your career.

  • Duration

    You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.

    • Through traineeship:
      2 years
    • Qualification only:
      1–2 years

  • Delivery options

    You may be able to access this training in these ways:

    • Workplace-based
    • Some classroom learning
    • Part-time available
    • Partially online
    • Practical learning

Course content

This course is made up of units.

All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.

For more information about course content, talk to your training provider or visit the National Training Register.

Unit Unit type
Access and interpret product information Core
Book tourism products and process documentation Core
Construct international airfares Core
Participate in safe work practices Core
Prepare customer quotations Core
Provide advice on Australian destinations Core
Provide advice on international destinations Core
Provide service to customers Core
Sell tourism products or services Core
Show social and cultural sensitivity Core
Source and use information on the tourism and travel industry Core
Use a computerised reservations or operations system Core
Build and maintain business relationships Elective
Coach others in job skills Elective
Construct advanced international airfares Elective
Create a promotional display or stand Elective
Design and produce business documents Elective
Design and produce spreadsheets Elective
Identify and report online security threats Elective
Identify hazards, assess and control safety risks Elective
Maintain ethical and professional standards when using social media and online platforms Elective
Maintain financial records Elective
Manage disrespectful, aggressive or abusive customers Elective
Participate in sustainable work practices Elective
Process financial transactions Elective
Promote workplace cyber security awareness and best practices Elective
Provide specialist advice on cruises Elective
Source airfares and issue tickets for domestic flights Elective
Source and present information Elective
Use social media and online tools Elective
Work effectively with others Elective

Job prospects

The Certificate III in Travel sets you up for roles like these, but the skills you learn could take you even further.

  • Travel Consultant

    ANZSCO 451612

    Travel Consultants plan travel, accommodation and associated arrangements for clients, and make travel bookings. They may work in call centres.

    Recommended education level:
    Certificate III or IV

Training providers delivering Certificate III in Travel

It's a good idea to research multiple training providers to make sure you're getting the right training for you.

Showing: 16 providers

How to enrol in this course

To enrol, choose a training provider that offers this course. You can see provider details on this page.

When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.

The provider will guide you through the enrolment process.

Delivery locations can change as students enrol. If you're doing any workplace-based training, like an apprenticeship, this will take place in a different location from your classroom training. Contact your training provider to confirm delivery locations.
Government funding may be available. Contact your training provider to confirm.
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