Becoming a Travel Consultant in Queensland

ANZSCO 451612

About this role

Travel Consultants plan travel, accommodation and associated arrangements for clients, and make travel bookings. They may work in call centres.

What you might do day-to-day in this job

Typical tasks for a Travel Consultant include:

  • determines clients' requirements for travel, accommodation and special interests
  • suggests itineraries based on available travel routes, availability and convenience of transport and cost
  • makes and confirms travel and accommodation reservations and informs clients of bus, plane, ship and train connections
  • notifies clients of travel dates, baggage limits, and medical and visa requirements
  • provides information on tourist attractions and tour availability, and procedures for dealing with lost and stolen documents
  • assists with travel clearances
  • collects payments and issues clients' itineraries, relevant documentation, tickets for travel and vouchers for accommodation
  • provides information on travel insurance, relevant government regulations such as customs regulations, and use of credit cards and traveller's cheques
  • answers inquiries from tourists and offers suggestions about tours, travel routes, accommodation and local customs
  • provides literature and information on local and national tours and places of interest
  • discusses transport availability and cost.

Courses that can lead to a career as a Travel Consultant

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