Certificate III in Hospitality (Restaurant Front of House)

SIT30722

This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.

Overview

This qualification reflects the role of individuals who have a range of well-developed front of house food and beverage service and sales skills combined with sound product knowledge. Using discretion and judgement, they work with some independence and under supervision using plans, policies and procedures to guide work activities.

This specialist qualification provides a pathway to work in various front of house roles in restaurants and cafés.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

  • Financial help

    • Government funding is available for this course. Check your eligibility for:

      • Career Start (apprenticeship)

      *To be eligible for this funding, you have to do an apprenticeship.

      Check your eligibility

  • Cost

    Course costs can vary by provider and location. Ask your training provider for a cost estimate.

    • VET Student Loans are not available
    • You may need to pay for equipment or materials.

    To see how government funding could help to reduce the cost of your course, check your eligibility for funding.

  • On-the-job training

    • Completing this course through an apprenticeship can help you to learn the skills you need.

    This apprenticeship is available:

    • Hospitality Specialist - Front of House

  • Entry requirements

    This course doesn't have any entry requirements. It could be a good starting point for your career.

  • Duration

    You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.

    • Through apprenticeship:
      2 years
    • Qualification only:
      1–2 years

  • Delivery options

    You may be able to access this training in these ways:

    • Workplace-based
    • Some classroom learning
    • Part-time available
    • Partially online
    • Practical learning

Course content

This course is made up of units.

All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.

For more information about course content, talk to your training provider or visit the National Training Register.

Unit Unit type
Coach others in job skills Core
Participate in safe work practices Core
Process financial transactions Core
Provide responsible service of alcohol Core
Provide service to customers Core
Show social and cultural sensitivity Core
Source and use information on the hospitality industry Core
Use hygienic practices for food safety Core
Work effectively in hospitality service Core
Clean and tidy bar areas Elective
Clean kitchen premises and equipment Elective
Develop and apply thinking and problem solving skills Elective
Manage disrespectful, aggressive or abusive customers Elective
Manage finances within a budget Elective
Manage the sale or service of wine Elective
Operate a bar Elective
Participate in sustainable work practices Elective
Prepare and serve cocktails Elective
Prepare and serve espresso coffee Elective
Provide advice on Australian wines Elective
Provide advice on beers, spirits and liqueurs Elective
Provide advice on food Elective
Provide advice on food and beverage matching Elective
Provide advice on imported wines Elective
Provide silver service Elective
Provide table service of food and beverage Elective
Purchase goods Elective
Receive, store and maintain stock Elective
Serve food and beverage Elective

Job prospects

The Certificate III in Hospitality (Restaurant Front of House) sets you up for roles like these, but the skills you learn could take you even further.

  • Bar Attendant

    ANZSCO 431111

    Bar Attendants prepare, mix and serve alcoholic and non-alcoholic drinks to patrons in licensed establishments.

    Recommended education level:
    Certificate II or III

  • Barista

    ANZSCO 431112

    Baristas prepare and serve espresso coffee and other hot beverages to patrons in cafes, coffee shops, restaurants or dining establishments.

    Recommended education level:
    Certificate II or III

  • Waiter

    ANZSCO 431511

    Serve food and drinks to customers at dining establishments.

    Recommended education level:
    Certificate II or III

  • Hotel and Motel Receptionist

    ANZSCO 542113

    Hotel or Motel Receptionists greet and check in guests, and look after their needs on arrival and during their stay in a hotel or motel.

    Recommended education level:
    Certificate II or III

Training providers delivering Certificate III in Hospitality (Restaurant Front of House)

It's a good idea to research multiple training providers to make sure you're getting the right training for you.

Showing: 6 providers

How to enrol in this course

To enrol, choose a training provider that offers this course. You can see provider details on this page.

When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.

The provider will guide you through the enrolment process.

Delivery locations can change as students enrol. If you're doing any workplace-based training, like an apprenticeship, this will take place in a different location from your classroom training. Contact your training provider to confirm delivery locations.
Government funding may be available. Contact your training provider to confirm.
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