About this role
Hotel or Motel Receptionists greet and check in guests, and look after their needs on arrival and during their stay in a hotel or motel.
What you might do day-to-day in this job
Typical tasks for a Hotel and Motel Receptionist include:
- greets and welcomes visitors, and directs them
- arranges and records details of appointments
- answers inquiries and provides information on the goods, services and activities of the organisation
- answers, connects and transfers telephone calls
- receives and resolves complaints
- receives and distributes correspondence, facsimile messages and deliveries
- maintains the reception area
- advises on and arranges reservations and accommodation
- may perform other clerical tasks such as word processing, data entry, filing, mail dispatch and photocopying.
Courses that can lead to a career as a Hotel and Motel Receptionist
Showing:
1–3 of
3 courses
-
Certificate III in Business
BSB30120
Develop job-ready skills in administration, communication and teamwork while gaining hands-on business experience.
- Traineeship
- On-the-job training
- 1 year
- Cost varies
- Financial help available
- No entry requirements
- Partially online
- Part-time may be available
-
Certificate III in Hospitality
SIT30622
Learn practical skills to work in hotels, cafés or restaurants. Build experience in service, teamwork and safety.
- Traineeship
- On-the-job training
- 2 years
- Cost varies
- Financial help available
- No entry requirements
- Partially online
- Part-time may be available
-
- Apprenticeship
- On-the-job training
- 2 years
- Cost varies
- Financial help available
- No entry requirements
- Partially online
- Part-time may be available