About this role
Hotel Service Managers supervise and coordinate the activities of hotel service workers.
What you might do day-to-day in this job
Typical tasks for a Hotel Service Manager include:
- determining work requirements and allocating duties to Commercial Housekeepers, Luggage Porters and Doorpersons
- conferring with managers to coordinate activities with other organisational units
- maintaining attendance records and rosters
- explaining and enforcing safety regulations
- overseeing the work of the unit and suggesting improvements and changes
- conferring with workers to resolve grievances
- may perform front office and hotel reception duties.
Courses that can lead to a career as a Hotel Service Manager
Showing:
1–3 of
6 courses
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Certificate III in Hospitality
SIT30622
Learn practical skills to work in hotels, cafés or restaurants. Build experience in service, teamwork and safety.
- Traineeship
- On-the-job training
- 2 years
- Cost varies
- Financial help available
- No entry requirements
- Partially online
- Part-time may be available
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Certificate IV in Hospitality
SIT40422
Develop leadership skills for the hospitality industry. Learn to manage staff, service and operations.
- Traineeship
- On-the-job training
- 2 years
- Cost varies
- Financial help available
- No entry requirements
- Partially online
- Part-time may be available
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- 18 months – 2 years
- Cost varies
- Financial help available
- No entry requirements
- Partially online
- Part-time may be available