Advanced Diploma of Hospitality Management

SIT60322

This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.

Overview

This qualification reflects the role of highly skilled senior managers who use a broad range of hospitality skills combined with specialised managerial skills and substantial knowledge of industry to coordinate hospitality operations. They operate with significant autonomy and are responsible for making strategic business management decisions.

This qualification provides a pathway to work in any hospitality industry sector and for a diversity of employers including restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

  • Financial help

  • Cost

    Course costs can vary by provider and location. Ask your training provider for a cost estimate.

  • On-the-job training

  • Entry requirements

    This course doesn't have any entry requirements. It could be a good starting point for your career.

  • Duration

    You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.

  • Delivery options

    You may be able to access this training in these ways:

    • Part-time available
    • Partially online
    • Classroom-based

Course content

This course is made up of units.

All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.

For more information about course content, talk to your training provider or visit the National Training Register.

Unit Unit type
Develop and implement business plans Core
Develop and implement marketing strategies Core
Develop and manage quality customer service practices Core
Establish and conduct business relationships Core
Establish and maintain a work health and safety system Core
Identify and manage legal risks and comply with law Core
Lead and manage people Core
Manage finances within a budget Core
Manage organisational finances Core
Manage physical assets Core
Monitor staff performance Core
Monitor work operations Core
Prepare and monitor budgets Core
Recruit, select and induct staff Core
Access and interpret product information Elective
Address protocol requirements Elective
Analyse and present research information Elective
Analyse and report on gaming machine data Elective
Analyse performance of social media and online business tools Elective
Assess marketing opportunities Elective
Attend casino gaming machines Elective
Attend gaming machines Elective
Clean and maintain amenities Elective
Clean carpeted floors Elective
Clean glass surfaces Elective
Clean hard floors Elective
Clean premises and equipment Elective
Clean rooms, furniture and fittings Elective
Clean walls, ceilings and fittings Elective
Clean window coverings Elective
Conduct a product tasting for alcoholic beverages Elective
Conduct Big Wheel games Elective
Conduct Keno games Elective
Conduct night audit Elective
Conduct Rapid Baccarat games Elective
Conduct Rapid Big Wheel games Elective
Conduct Rapid Roulette games Elective
Conduct Roulette games Elective
Contribute to the development of employee and industrial relations strategies Elective
Control stock Elective
Coordinate marketing activities Elective
Coordinate production of brochures and marketing materials Elective
Create a promotional display or stand Elective
Create electronic presentations Elective
Deal Baccarat games Elective
Deal Blackjack games Elective
Deal Caribbean Stud games Elective
Deal Casino War games Elective
Deal Mississippi Stud games Elective
Deal Poker games Elective
Deal Pontoon games Elective
Deal Three Card Poker games Elective
Design and cost menus Elective
Design and produce business documents Elective
Design and produce complex spreadsheets Elective
Design and produce spreadsheets Elective
Design and produce sweet showpieces Elective
Determine event feasibility Elective
Develop an ecommerce strategy Elective
Develop and implement a food safety program Elective
Develop and manage social media and online strategies Elective
Develop culturally appropriate tourism operations Elective
Develop environmentally sustainable tourism operations Elective
Develop recipes for special dietary requirements Elective
Develop tourism products Elective
Develop workplace policies and procedures for sustainability Elective
Establish operational strategies and procedures for new business ventures Elective
Establish stock purchasing and control systems Elective
Identify hazards, assess and control safety risks Elective
Interpret financial information Elective
Launder linen and guest clothes Elective
Lead diversity and inclusion Elective
Maintain cleaning storage areas Elective
Maintain ethical and professional standards when using social media and online platforms Elective
Make presentations Elective
Manage a business continuity crisis Elective
Manage business operational plans Elective
Manage business risk Elective
Manage conflict Elective
Manage event production components Elective
Manage meetings Elective
Manage on-site event operations Elective
Manage payroll Elective
Manage revenue Elective
Manage risk to organisational reputation in an online setting Elective
Manage the sale or service of wine Elective
Manage volunteers Elective
Model sugar-based decorations Elective
Monitor and control access and exit of persons and vehicles from premises Elective
Monitor and control individual and crowd behaviour to maintain security Elective
Obtain and manage sponsorship Elective
Operate a bar Elective
Operate a TAB outlet Elective
Operate and monitor cellar systems Elective
Package prepared foodstuffs Elective
Participate in cooperative online marketing initiatives Elective
Participate in safe food handling practices Elective
Plan and implement sales activities Elective
Plan and implement service of buffets Elective
Plan and monitor espresso coffee service Elective
Plan catering for events or functions Elective
Plan cooking operations Elective
Plan in-house events Elective
Plan provision of close protection services Elective
Plan, implement and monitor energy management Elective
Prepare and model marzipan Elective
Prepare and present sandwiches Elective
Prepare and serve cheese Elective
Prepare and serve cocktails Elective
Prepare and serve espresso coffee Elective
Prepare and serve non-alcoholic beverages Elective
Prepare appetisers and salads Elective
Prepare Asian appetisers and snacks Elective
Prepare Asian cooked dishes Elective
Prepare Asian desserts Elective
Prepare Asian rice and noodles Elective
Prepare Asian salads Elective
Prepare Asian sauces, dips and accompaniments Elective
Prepare Asian stocks and soups Elective
Prepare Chinese roast meat and poultry dishes Elective
Prepare curry pastes and powders Elective
Prepare dim sum Elective
Prepare dishes using basic methods of Asian cookery Elective
Prepare dishes using basic methods of cookery Elective
Prepare food to meet special dietary requirements Elective
Prepare Indian breads Elective
Prepare Indian pickles and chutneys Elective
Prepare Indian sweetmeats Elective
Prepare Japanese cooked dishes Elective
Prepare meat dishes Elective
Prepare poultry dishes Elective
Prepare quotations Elective
Prepare rooms for guests Elective
Prepare sashimi Elective
Prepare seafood dishes Elective
Prepare specialised food items Elective
Prepare stocks, sauces and soups Elective
Prepare sushi Elective
Prepare tandoori dishes Elective
Prepare vegetable, fruit, eggs and farinaceous dishes Elective
Prepare vegetarian and vegan dishes Elective
Process payroll Elective
Produce and serve food for buffets Elective
Produce cakes Elective
Produce cakes, pastries and breads Elective
Produce chocolate confectionery Elective
Produce cook-chill and cook-freeze foods Elective
Produce desserts Elective
Produce Japanese desserts Elective
Produce pastries Elective
Produce pates and terrines Elective
Produce petits fours Elective
Produce specialised cakes Elective
Produce yeast-based bakery products Elective
Provide accommodation reception services Elective
Provide advice on Australian wines Elective
Provide advice on beers, spirits and liqueurs Elective
Provide advice on food Elective
Provide advice on food and beverage matching Elective
Provide advice on imported wines Elective
Provide club reception services Elective
Provide First Aid Elective
Provide housekeeping services to guests Elective
Provide lost and found services Elective
Provide porter services Elective
Provide responsible gambling services Elective
Provide responsible service of alcohol Elective
Provide room service Elective
Provide silver service Elective
Provide table service of food and beverage Elective
Provide valet services Elective
Provide visitor information Elective
Purchase goods Elective
Receive, store and maintain stock Elective
Report on financial activity Elective
Research and analyse tourism data Elective
Research event industry trends and practice Elective
Respond to a customer in crisis Elective
Re-thermalise chilled and frozen foods Elective
Roster staff Elective
Select catering systems Elective
Sell tourism products or services Elective
Serve food and beverage Elective
Source and use information on the hospitality industry Elective
Transport and store food Elective
Use a computerised booking system Elective
Use food preparation equipment Elective
Use hygienic practices for food safety Elective
Use hygienic practices for hospitality service Elective
Work effectively as a cook Elective
Work effectively in hospitality service Elective

Job prospects

The Advanced Diploma of Hospitality Management sets you up for roles like these, but the skills you learn could take you even further.

  • Cafe and Restaurant Manager

    ANZSCO 141111

    Manage the daily operation of a cafe, restaurant or catering service.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Caravan Park and Camping Ground Manager

    ANZSCO 141211

    Caravan Park and Camping Ground Managers organise and control the operations of caravan parks and camping grounds to provide accommodation and leisure services.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Hotel and Motel Manager

    ANZSCO 141311

    Organise the operations of hotels and motels, providing guest accommodation, meals and other services.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Licenced Club Manager

    ANZSCO 141411

    Licensed Club Managers organise and control the operations of licensed clubs to provide food, beverages, gaming, entertainment, sporting and other amenities for members.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Bed and Breakfast Operator

    ANZSCO 141911

    Bed and Breakfast Operators organise and control the operations of bed and breakfasts to provide a short term, highly personalised accommodation and leisure services for guests including breakfast. They ensure that guests' needs, wants and comfort are satisfied during their stay.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Retirement Village Manager

    ANZSCO 141912

    Retirement Village Managers organise and control the day-to-day operations of retirement villages to provide a range of accommodation, personal care services, and recreational and social activities for the use and enjoyment of residents.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Conference and Event Organiser

    ANZSCO 149311

    Plan, organise and run conferences, events and functions.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Chef

    ANZSCO 351311

    Plan and prepare food for customers and guests.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Hotel Service Manager

    ANZSCO 431411

    Hotel Service Managers supervise and coordinate the activities of hotel service workers.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

Training providers delivering Advanced Diploma of Hospitality Management

It's a good idea to research multiple training providers to make sure you're getting the right training for you.

Showing: 183 providers

How to enrol in this course

To enrol, choose a training provider that offers this course. You can see provider details on this page.

When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.

The provider will guide you through the enrolment process.

Delivery locations can change as students enrol. If you're doing any workplace-based training, like an apprenticeship, this will take place in a different location from your classroom training. Contact your training provider to confirm delivery locations.
Government funding may be available. Contact your training provider to confirm.