About this role
ICT Support Engineers develop support procedures and strategies for systems, networks, operating systems and applications development, solve problems and provide technical expertise and direction in support of system infrastructure and process improvements, and diagnose and resolve complex system problems.
What you might do day-to-day in this job
Typical tasks for an ICT Support Engineer include:
- assists in troubleshooting, diagnosing, testing and resolving system problems and issues
- develops, conducts and provides technical guidance and training in application software and operational procedures
- analyses, evaluates and diagnoses technical problems and issues such as installation, maintenance, repair, upgrade and configuration and troubleshooting of desktops, software, hardware, printers, internet, email, databases, operating systems and security systems.
Courses that can lead to a career as an ICT Support Engineer
Showing:
1–3 of
3 courses
-
Diploma of Information Technology
ICT50220
Develop advanced IT skills in networking, cybersecurity and data management for the digital workforce.
- 1–2 years
- Cost varies
- Financial help available
- No entry requirements
- Partially online
- Part-time may be available
-
- Traineeship
- On-the-job training
- 2 years
- Cost varies
- Financial help available
- No entry requirements
- Partially online
- Part-time may be available
-
- 18 months – 2 years
- Cost varies
- Financial help available
- No entry requirements
- Partially online
- Part-time may be available