This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.
Overview
This qualification reflects the role of individuals who are job ready and competent in a wide range of information and communications technology (ICT) roles and apply a broad range of skills in varied work contexts, using problem solving skills and effective communication with others.
The skills required for these roles may include, but are not restricted to:
- database development: interpreting specifications, technical designs and flow charts, modifying software applications, constructing technical specifications from models and testing, and writing technical documents
- database maintenance: managing, cleaning, storing and verifying organisational data, and evaluating compliance with internal and external data ethics regulations and legislation
- gaming development: creating 2D and 3D modelling and animation software through scripts and storyboards
- networking: installing, configuring and testing networks and servers in organisations
- programming: building, testing and applying basic object-oriented language skills, user interfaces and software developments
- systems administration support: implementing maintenance procedures and support to help troubleshoot system applications
- web development: designing website layouts through textual and visual content transfer, search engine optimisation and simple markup language documents.
Licensing, legislative, regulatory or certification considerations
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
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Financial help
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Government funding is available for this course. Check your eligibility for:
*To be eligible for this funding, you have to do a traineeship.
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Cost
Course costs can vary by provider and location. Ask your training provider for a cost estimate.
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VET Student Loans are not available
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You may need to pay for equipment or materials.
To see how government funding could help to reduce the cost of your course, check your eligibility for funding.
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On-the-job training
- Completing this course through a traineeship can help you to learn the skills you need.
This traineeship is available:
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Entry requirements
This course doesn't have any entry requirements. It could be a good starting point for your career.
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Duration
You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.
- Through traineeship:
2 years - Qualification only:
6 months – 2 years
- Through traineeship:
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Delivery options
You may be able to access this training in these ways:
Course content
This course is made up of units.
All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.
For more information about course content, talk to your training provider or visit the National Training Register.
| Unit | Unit type |
|---|---|
| Apply advanced critical thinking to work processes | Core |
| Apply introductory programming techniques | Core |
| Comply with IP, ethics and privacy policies in ICT environments | Core |
| Contribute to cyber security risk management | Core |
| Identify and evaluate emerging technologies and practices | Core |
| Identify and resolve client ICT problems | Core |
| Work collaboratively in the ICT industry | Core |
| Action change requests and present updated ICT system to clients | Elective |
| Address cyber security requirements | Elective |
| Analyse ICT system capacity and implement enhancements | Elective |
| Analyse software requirements | Elective |
| Apply artificial intelligence in game development | Elective |
| Apply augmented reality solutions in organisations | Elective |
| Apply ICT service management principles | Elective |
| Apply innovative thinking and practices in digital environments | Elective |
| Apply intermediate programming skills in different languages | Elective |
| Apply introductory object-oriented language skills | Elective |
| Apply introductory programming skills in different languages | Elective |
| Apply mathematical techniques for software development | Elective |
| Apply query language in relational databases | Elective |
| Apply robotic desktop automation | Elective |
| Apply skills in object-oriented design | Elective |
| Apply software development methodologies | Elective |
| Apply structured query language in relational databases | Elective |
| Apply virtual reality solutions in organisations | Elective |
| Assess organisational systems using assistive technologies | Elective |
| Author interactive media | Elective |
| Automate processes | Elective |
| Automate work tasks using machine learning | Elective |
| Build a database | Elective |
| Build a user interface | Elective |
| Build an enterprise wireless network | Elective |
| Build basic website using development software and ICT tools | Elective |
| Build graphical user interfaces | Elective |
| Build natural language processing models and pipelines | Elective |
| Build small wireless local area networks | Elective |
| Clean and verify data | Elective |
| Complete database backup and restore | Elective |
| Conduct operational acceptance tests of websites | Elective |
| Conduct post-implementation ICT system reviews | Elective |
| Conduct software quality assurance testing | Elective |
| Configure and maintain databases | Elective |
| Configure and troubleshoot operating system software | Elective |
| Configure cloud services | Elective |
| Configure desktop environments | Elective |
| Confirm accessibility of websites | Elective |
| Confirm basic website security | Elective |
| Confirm website access and useability | Elective |
| Confirm website content meets technical protocols and standards | Elective |
| Connect and configure devices and hardware components | Elective |
| Create 3-D characters for interactive games | Elective |
| Create a data warehouse | Elective |
| Create a markup language document | Elective |
| Create and style simple markup language documents | Elective |
| Create audio for digital games | Elective |
| Create basic relational databases | Elective |
| Create design documents for interactive games | Elective |
| Create digital visual effects | Elective |
| Create network documentation | Elective |
| Create responsive website layouts | Elective |
| Create scripts for networking | Elective |
| Create secure virtual private networks | Elective |
| Create storyboards | Elective |
| Create technical documentation | Elective |
| Create visual design components for digital media | Elective |
| Create visual design components in interactive games | Elective |
| Create website testing procedures | Elective |
| Deploy software to networked computers | Elective |
| Design and create 3-D digital models | Elective |
| Design and implement network security infrastructure for an organisation | Elective |
| Design business process automation solutions | Elective |
| Design digital user interfaces | Elective |
| Design interactive media | Elective |
| Design mixed reality solutions | Elective |
| Design website layouts | Elective |
| Design, install and configure an internetwork | Elective |
| Determine and confirm client business requirements | Elective |
| Determine database requirements | Elective |
| Develop 3-D components for interactive games | Elective |
| Develop and present ICT feasibility reports | Elective |
| Develop client user interfaces | Elective |
| Develop cyber security incident response plans | Elective |
| Develop data-driven applications | Elective |
| Develop detailed technical design | Elective |
| Develop digital user interfaces | Elective |
| Develop macros and templates for clients using standard products | Elective |
| Develop mobile applications | Elective |
| Develop personal work priorities | Elective |
| Develop service level agreements | Elective |
| Develop story and content in digital games | Elective |
| Edit digital content for fast turnaround | Elective |
| Evaluate accessibility of organisational systems, programs and software | Elective |
| Evaluate and select a web hosting service | Elective |
| Evaluate automated industrial manufacturing processes | Elective |
| Evaluate characteristics of cloud computing solutions and services | Elective |
| Evaluate ICT system status | Elective |
| Evaluate organisational compliance with data ethics legislation | Elective |
| Fault find and troubleshoot ICT equipment, hardware and software problems | Elective |
| Gather, analyse and interpret threat data | Elective |
| Hand over ICT system components to clients | Elective |
| Identify and apply games design and game play principles | Elective |
| Identify and confirm cyber security incidents | Elective |
| Identify and implement industry standard virtualisation technologies | Elective |
| Identify and resolve common database performance problems | Elective |
| Identify and use applications for a distributed ledger | Elective |
| Identify opportunities to apply artificial intelligence, machine learning and deep learning | Elective |
| Identify, evaluate and apply current industry-specific technologies to meet organisational needs | Elective |
| Implement and troubleshoot enterprise routers and switches | Elective |
| Implement content management systems | Elective |
| Implement maintenance procedures | Elective |
| Implement search engine optimisations | Elective |
| Implement WHS, environmental sustainability and anti-discrimination practices in an ICT workplace | Elective |
| Install and configure client-server applications and services | Elective |
| Install and configure virtual machines | Elective |
| Install and manage servers | Elective |
| Install and operate small enterprise branch networks | Elective |
| Install and test a radio frequency identification system | Elective |
| Install and test power management software | Elective |
| Install and test power saving hardware | Elective |
| Install backbone technologies in a local area network | Elective |
| Install hardware to networks | Elective |
| Install thin client applications for power over ethernet | Elective |
| Install, configure and test a router | Elective |
| Install, configure and test internet protocol networks | Elective |
| Install, configure and test local area network switches | Elective |
| Install, configure and test network security | Elective |
| Integrate social web technologies | Elective |
| Locate, diagnose and rectify faults | Elective |
| Maintain and repair ICT equipment and software | Elective |
| Maintain open-source code programs | Elective |
| Maintain website information standards | Elective |
| Maintain website performance | Elective |
| Manage data persistence using noSQL data stores | Elective |
| Manage media assets | Elective |
| Manage network and data integrity | Elective |
| Model data objects | Elective |
| Model data processes | Elective |
| Monitor and administer databases | Elective |
| Monitor and administer security of ICT systems | Elective |
| Monitor physical database implementation | Elective |
| Monitor traffic and compile website traffic reports | Elective |
| Optimise ICT system performance | Elective |
| Optimise websites for mobile devices | Elective |
| Perform basic sound editing | Elective |
| Plan and implement information security strategies for an organisation | Elective |
| Prepare and complete image rendering processes | Elective |
| Prepare audio assets | Elective |
| Prepare electronic portfolios of work | Elective |
| Prepare software development review | Elective |
| Produce and edit digital images | Elective |
| Produce basic client-side script | Elective |
| Produce interactive animations | Elective |
| Produce interactive games | Elective |
| Produce interactive web animation | Elective |
| Produce server-side script for dynamic web pages | Elective |
| Protect and secure information assets | Elective |
| Protect devices from spam and destructive software | Elective |
| Provide first-level remote help desk support | Elective |
| Provide one-to-one instructions | Elective |
| Repair operating systems boot up procedures | Elective |
| Research and source cryptocurrency technologies for organisational needs | Elective |
| Resolve system faults on a live system | Elective |
| Respond to cyber security incidents | Elective |
| Run vulnerability assessments for an organisation | Elective |
| Select cloud storage solutions | Elective |
| Select, configure and deploy software and hardware testing tools | Elective |
| Shoot material for screen productions | Elective |
| Support ICT system software | Elective |
| Support operating system users and troubleshoot applications | Elective |
| Support small scale ICT projects | Elective |
| Support the implementation of assistive technologies | Elective |
| Test software developments | Elective |
| Train and evaluate machine learning models | Elective |
| Transfer content to websites | Elective |
| Update ICT client support procedures and assist with policy development | Elective |
| Use 3-D software interface and toolsets | Elective |
| Use extensible markup language | Elective |
| Use online tools for learning | Elective |
| Use pre-existing components | Elective |
| Use simple modelling for animation | Elective |
| Use version control systems in development environments | Elective |
| Use web authoring tools | Elective |
| Work effectively in agile environments | Elective |
| Write narrative scripts for interactive games | Elective |
| Write scripts for software applications | Elective |
Job prospects
The Certificate IV in Information Technology sets you up for roles like these, but the skills you learn could take you even further.
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ICT Project Manager
ANZSCO 135112
ICT Project Managers plan, organise, direct, control and coordinate quality accredited ICT projects. They are accountable for day-to-day operations of resourcing, scheduling, prioritisation and task coordination, and meeting project milestones, objectives and deliverables within agreed timeframes and budgets.
Recommended education level:
Bachelor degree or higher -
Other ICT Manager
ANZSCO 135199
Other ICT Managers includes jobs like IT Service Delivery Manager and Network Manager.
Recommended education level:
Bachelor degree or higher -
ICT Trainer
ANZSCO 223211
ICT Trainers analyse and evaluate information-based system training needs and objectives, and develop, schedule and conduct ICT-based system training programs and courses.
Recommended education level:
Bachelor degree or higher -
Multimedia Designer
ANZSCO 232413
Multimedia Designers plan, design and develop the production of digitally delivered information, promotional content, instructional material and entertainment through online and recorded digital media using static and animated information, text, pictures, video and sound to produce information and entertainment tailored to an intended audience and purpose.
Recommended education level:
Bachelor degree or higher -
Web Designer
ANZSCO 232414
Web Designers plan, design, develop and prepare information for Internet publication with particular emphasis on the user interface, ease of navigation and location of information using text, pictures, animation, sound, colours, layout and data sources to deliver information tailored to an intended audience and purpose.
Recommended education level:
Bachelor degree or higher -
ICT Business Analyst
ANZSCO 261111
ICT Business Analysts identify and communicate with users to formulate and produce requirements specifications to create system and software solutions.
Recommended education level:
Bachelor degree or higher -
Systems Analyst
ANZSCO 261112
Systems Analysts evaluate processes and methods used in existing ICT systems, propose modifications and additional system components or new systems to meet user needs, as expressed in specifications and other documentation.
Recommended education level:
Bachelor degree or higher -
Game and Multimedia Developer
ANZSCO 261211
Game and Multimedia Developers create and manipulate computer animation, audio, video and graphic image files into multimedia programs to produce data and content for CD-ROMs, information kiosks, multimedia presentations, websites, mobile telephone resources, electronic gaming environments, e-commerce and e-security solutions, and entertainment and education products.
Recommended education level:
Bachelor degree or higher -
Web Developer
ANZSCO 261212
Web Developers plan, produce and maintain websites using web programming languages, software applications, technologies and databases together with specifications of user needs, often in conjunction with other ICT Professionals such as Business Analysts, Web Designers and network and usability specialists.
Recommended education level:
Bachelor degree or higher -
Analyst Programmer
ANZSCO 261311
Analyst Programmers analyse user needs, produce requirements documentation and system plans, and encode, test, debug, maintain and document programs and applications.
Recommended education level:
Bachelor degree or higher -
Developer Programmer
ANZSCO 261312
Build and modify code for software applications; test code and develop technical documentation.
Recommended education level:
Bachelor degree or higher -
Software Engineer
ANZSCO 261313
Develop and maintain computer software, websites and software applications.
Recommended education level:
Bachelor degree or higher -
Other Software and Applications Programmer
ANZSCO 261399
This occupation group covers Other Software and Applications Programmers not elsewhere classified. Occupations in this group include jobs like Software Tester.
Recommended education level:
Bachelor degree or higher -
Database Administrator
ANZSCO 262111
Database Administrators plan, develop, configure, maintain and support an organisation's database management system in accordance with user requirements, ensuring optimal database integrity, security, backup, reliability and performance.
Recommended education level:
Bachelor degree or higher -
Systems Administrator
ANZSCO 262113
System Administrators plan, develop, install, troubleshoot, maintain and support operating systems and associated server hardware, software and databases ensuring optimum system integrity, security, backup and performance.
Recommended education level:
Bachelor degree or higher -
Computer Network and Systems Engineer
ANZSCO 263111
Computer Network and Systems Engineers plan, develop, deploy, test and optimise network and system services, taking responsibility for configuration management and overall operational readiness of network systems, especially environments with multiple operating systems and configurations, and provide troubleshooting and fault-finding services for network problems.
Recommended education level:
Bachelor degree or higher -
Network Administrator
ANZSCO 263112
Network Administrators install and maintain hardware and software, document diagnosis and resolution of faults, manage user passwords, security and inventory documentation, ensure the efficient performance of servers, printers and personal computers, and attend to other operational tasks. They may also perform tasks such as help desk support and user training.
Recommended education level:
Bachelor degree or higher -
ICT Quality Assurance Engineer
ANZSCO 263211
ICT Quality Assurance Engineers create, maintain and manage technical quality assurance processes and procedures to assess efficiency, validity, value and functional performance of computer systems and environments, and audit systems to ensure compliance with, and adherence to, accredited internal and external industry quality standards and regulations. They may supervise the work of ICT quality assurance teams.
Recommended education level:
Bachelor degree or higher -
ICT Support Engineer
ANZSCO 263212
ICT Support Engineers develop support procedures and strategies for systems, networks, operating systems and applications development, solve problems and provide technical expertise and direction in support of system infrastructure and process improvements, and diagnose and resolve complex system problems.
Recommended education level:
Bachelor degree or higher -
ICT Systems Test Engineer
ANZSCO 263213
ICT System Test Engineers specify, develop and write test plans and test scripts, produce test cases, carry out regression testing, and use automated test software applications to test the behaviour, functionality and integrity of systems, and document the results of tests in defect reports and related documentation.
Recommended education level:
Bachelor degree or higher -
Other ICT Support and Test Engineer
ANZSCO 263299
Other ICT Support and Test Engineers includes jobs like Usability Architect.
Recommended education level:
Bachelor degree or higher -
Hardware Technician
ANZSCO 313111
Hardware Technicians support and maintain computer systems and peripherals by installing, configuring, testing, troubleshooting, and repairing hardware.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
ICT Customer Support Officer
ANZSCO 313112
ICT Customer Support Officers provide support, education and guidance in the deployment and maintenance of computer infrastructure and the diagnosis and resolution of technical problems and issues. They may work in call centres.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
Web Administrator
ANZSCO 313113
Web Administrators design, build and maintain websites, and provide web technology solutions and services.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
Other ICT Support Technician
ANZSCO 313199
Other ICT Support Technicians includes jobs like Applications Packager, Computer Systems Technician, and Telecommunications Computer Systems Technician.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
ICT Sales Assistant
ANZSCO 621211
ICT Sales Assistants sell computing and telecommunications related goods and services in retail and wholesale establishments.
Recommended education level:
Certificate I or secondary education
Training providers delivering Certificate IV in Information Technology
It's a good idea to research multiple training providers to make sure you're getting the right training for you.
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TAFE QUEENSLAND (RTO code 0275)
Government funding
- Skills Assure Supplier
Contact this provider
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18fifty3 Training (RTO code 45707)
Government funding
- Skills Assure Supplier
Contact this provider
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Australian College of Information Technology (RTO code 31357)
Government funding
- Skills Assure Supplier
Contact this provider
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Abbey College Australia (RTO code 91136)
Contact this provider
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Academies Australasia Institute Pty Ltd (RTO code 90806)
Contact this provider
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Academy IT Pty Ltd (RTO code 40358)
Contact this provider
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Adelaide Institute of Business and Technology (RTO code 40312)
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AMI EDUCATION (RTO code 21282)
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ANE College (RTO code 45624)
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Australasia Technology Institute (RTO code 45475)
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Australia Institute of Business and Technology (RTO code 41138)
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AUSTRALIAN ACADEMY OF ADVANCED SKILLS PTY LTD (RTO code 45240)
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Australian City International College (RTO code 91779)
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Australian College of Business Intelligence (RTO code 40835)
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AUSTRALIAN COLLEGE OF COMMERCE & MANAGEMENT (RTO code 1441)
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AUSTRALIAN COLLEGE OF HIGHER STUDIES (RTO code 90924)
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Australian College of Information Technology (RTO code 45507)
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Australian College of Technology Pty Ltd (RTO code 90082)
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Australian Harbour International College (RTO code 41338)
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AUSTRALIAN TRAINING COMPANY (RTO code 5673)
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AUTOMATION SKILLS PTY LTD (RTO code 46593)
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Aventia Institute (RTO code 41418)
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Bankstown Education and Skills Training Centre (RTO code 40651)
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BSI LEARNING INSTITUTE (RTO code 21371)
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Caloundra State High School (RTO code 30058)
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Celtic Training (RTO code 40179)
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Central Coast Community College (RTO code 90304)
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City College Pty Ltd (RTO code 91770)
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City Institute (RTO code 91781)
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Clarendon Business College Pty Ltd (RTO code 7029)
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EDU AUSTRALIA (RTO code 45292)
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Eduadvisor (RTO code 45459)
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EVOLUTION-SYSTEMS FOR TRAINING AND DEVELOPMENT (RTO code 91256)
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GAMMA COLLEGE (RTO code 41477)
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Gympie State High School (RTO code 30067)
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Hillshire International College (RTO code 46015)
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HOLMESGLEN INSTITUTE OF TAFE (RTO code 0416)
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Intech Institute of Technology Pty Ltd (RTO code 30100)
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INTEGRITY BUSINESS COLLEGE AUSTRALASIA PTY LTD (RTO code 21739)
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INTERNATIONAL INSTITUTE OF EDUCATION (RTO code 45150)
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Inventorium RTO Pty Ltd (RTO code 45995)
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Jabin Hopkins Institute of Technology (RTO code 40345)
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Keebra Park State High School (RTO code 30319)
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Kent Institute Australia (RTO code 90458)
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KOALA ENGLISH COLLEGE (RTO code 46048)
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Lumify Learn Pty Ltd (RTO code 45994)
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MEGT EDUCATION AND TRAINING PTY LTD (RTO code 46532)
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Milestones International College (RTO code 45323)
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Mindroom Institute (RTO code 45137)
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Monarch Institute Pty Ltd (RTO code 22530)
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NATIONAL POLYTECHNIC OF AUSTRALIA PTY LTD (RTO code 45960)
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NATIONAL TRAINING COLLEGE OF AUSTRALIA (RTO code 6527)
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NDA Computing Pty Ltd (RTO code 60034)
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Pacific College Pty Ltd (RTO code 91151)
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Pal Education (RTO code 45540)
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Queen Anne Business College (RTO code 40458)
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Shafston School of Business (RTO code 45694)
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Silverline College Pty Ltd (RTO code 45988)
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Skills Strategies International (RTO code 2401)
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SuniTAFE (RTO code 4693)
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Supreme Business College Pty Ltd (RTO code 1191)
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Swinburne University of Technology (RTO code 3059)
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Sydney Metro College (RTO code 41204)
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TAE COLLEGE AUSTRALIA (RTO code 40747)
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TAFE NSW (RTO code 90003)
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TAFE SA (RTO code 41026)
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Tower Australian College Pty Ltd (RTO code 45666)
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TRAINING STATION AUSTRALIA (RTO code 45731)
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Upskilled (RTO code 40374)
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Victor College (RTO code 45899)
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Victoria University (RTO code 3113)
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Victorian Institute of Technology Pty Ltd (RTO code 20829)
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Warwick Institute of Australia Pty Ltd (RTO code 91270)
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Yalagan Registered Training (RTO code 91627)
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YORK BUSINESS INSTITUTE PTY. LTD. (RTO code 45033)
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How to enrol in this course
To enrol, choose a training provider that offers this course. You can see provider details on this page.
When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.
The provider will guide you through the enrolment process.
How do apprenticeships and traineeships work?
Apprenticeships and traineeships let you combine hands-on work experience with training. You’ll gain job-ready skills and earn an income while you complete a qualification.
As an apprentice or a trainee, you work with an employer while completing your training. Most of your time is spent learning on the job, with some classroom or online training to support the skills you're developing in the workplace.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Find out more about apprenticeships and traineeships.
See more information about the apprenticeship or traineeship you’re interested in pursuing on the Queensland Training Information Service.
How long will this course take?
This course is competency-based training, which means you progress as you demonstrate your skills and knowledge, rather than in a set amount of time.
The duration shown here is an estimate for full-time study based on how long most people take to complete the course. You may finish earlier than other people, or it may take you a bit longer.
If you’ve already completed training or have worked in a relevant area, you could get credits or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the time needed for training.
Duration for apprenticeships and traineeships
Apprenticeships and traineeships take longer than doing the qualification on its own, but you learn valuable hands-on skills.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Learn about how courses are delivered
Different courses have different delivery options. Consider your needs when you’re researching courses. Some courses may be delivered entirely online or partially online. Others may be delivered in a classroom.
Some courses, like those delivered through apprenticeships and traineeships, are mostly based in the workplace but with some classroom or online study.
If a certain type of delivery is important to you, talk to your provider before you enrol to make sure they offer that delivery option.
How to reduce the cost of your course
There are lots of ways you can reduce the cost of your course.
- The government could partly or fully cover the cost of your course. See information about financial help and government funding on this page.
- The government also offers funding for some costs related to your course.
- If you’ve already completed training or have worked in a relevant area, you could get a cost credit or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the cost.
Learn about financial help and government funding
The main cost of training is usually the course fees, which vary depending on things like which course and training provider you choose.
You may be able to get your training for free or at a reduced cost, or you could get help with paying for training-related costs. You can also pay for some courses with a VET Student Loan.
Find out more about getting help paying for your training or check if you're eligible.
What are entry requirements?
Some courses have conditions you need to meet before you can enrol in the course. They help make sure you have the right background or skills for the training.
Entry requirements might include a certain education level, skills or knowledge, work status, or experience.