Becoming a Secretary (General) in Queensland

ANZSCO 521211

About this role

Secretaries (General) perform secretarial, clerical and other administrative tasks in support of Managers and Professionals.

What you might do day-to-day in this job

Typical tasks for a Secretary (General) include:

  • liaises with other staff to arrange meetings, and to gain and provide information
  • prepares reports, briefing notes and correspondence, and proofreads work for typographical and grammatical errors
  • maintains appointment diaries and makes travel arrangements
  • processes incoming and outgoing mail, files correspondence and maintains records
  • answers telephone calls, responds to inquiries and redirects callers
  • takes and transcribes dictation of letters and other documents
  • greets visitors, ascertains nature of business and directs visitors to appropriate personal
  • may implement management decisions and maintain records of meetings
  • may handle bookkeeping and petty cash functions.

Courses that can lead to a career as a Secretary (General)

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