Certificate III in Information Technology

ICT30120

This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.

Overview

Build digital and technical skills in IT support or web development to get job-ready for technology roles.

This qualification reflects the role of individuals who are competent in a range of Information and Communications Technology (ICT) roles, including animation, basic cloud computing, basic cyber awareness, digital media skills, generalist IT support services, networking, programming, systems and web development.

Individuals who work in these fields apply broad sets of skills, including foundational knowledge in critical thinking and customer service skills, to support a range of technologies, processes, procedures, policies, people and clients in a variety of work contexts.

Licensing, legislative, regulatory or certification considerations

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

  • Financial help

    • Government funding is available for this course. Check your eligibility for:

      • Career Start (general)
      • Career Start (traineeship)

      *To be eligible for this funding, you have to do a traineeship.

      Check your eligibility

  • Cost

    Course costs can vary by provider and location. Ask your training provider for a cost estimate.

    • VET Student Loans are not available
    • You may need to pay for equipment or materials.

    To see how government funding could help to reduce the cost of your course, check your eligibility for funding.

  • On-the-job training

    • Completing this course through a traineeship can help you to learn the skills you need.

    This traineeship is available:

    • Information Technology Level III

  • Entry requirements

    This course doesn't have any entry requirements. It could be a good starting point for your career.

  • Duration

    You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.

    • Through traineeship:
      2 years
    • Qualification only:
      1–2 years

  • Delivery options

    You may be able to access this training in these ways:

    • Workplace-based
    • Some classroom learning
    • Part-time available
    • Partially online
    • Practical learning

Course content

This course is made up of units.

All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.

For more information about course content, talk to your training provider or visit the National Training Register.

Unit Unit type
Apply introductory programming techniques Core
Develop and extend critical and creative thinking skills Core
Identify IP, ethics and privacy policies in ICT environments Core
Provide ICT advice to clients Core
Securely manage personally identifiable information and workplace information Core
Work in a team Core
Administer network peripherals Elective
Apply introductory object-oriented language skills Elective
Apply simple textures and shading to three-dimensional (3D) models for digital games Elective
Author interactive sequences Elective
Author interactive sequences Elective
Build simple web pages Elective
Configure and administer network operating systems Elective
Configure cloud services Elective
Connect a home based local wireless network Elective
Connect internal hardware components Elective
Contribute as part of an IT project management team Elective
Contribute to cyber security incident responses Elective
Contribute to cyber security risk management Elective
Contribute to cyber security threat assessments Elective
Create 2D digital animations Elective
Create 3D digital animations Elective
Create and style simple markup language documents Elective
Create ICT user documentation Elective
Create visual design components Elective
Customise packaged software applications Elective
Design and create basic organisational documents Elective
Determine and action network problems Elective
Develop solutions for basic ICT malfunctions and problems Elective
Develop three-dimensional (3D) models for digital games Elective
Develop web presence using social media Elective
Evaluate characteristics of cloud computing solutions and services Elective
Follow work health and safety and environmental policy and procedures Elective
Identify and report online security threats Elective
Identify and use industry specific technologies Elective
Identify and use specific industry standard technologies Elective
Implement new technology Elective
Implement system software changes Elective
Incorporate video into multimedia presentations Elective
Install and test network protocols Elective
Install, configure and secure a small office or home office network Elective
Interact and resolve queries with ICT clients Elective
Maintain and repair ICT equipment and software Elective
Maintain computer hardware Elective
Maintain ICT equipment and replace consumables Elective
Maintain interactive content Elective
Maintain security of digital devices Elective
Maintain standard operating environments Elective
Maintain the integrity of ICT systems Elective
Monitor and administer security of ICT systems Elective
Operate application software packages Elective
Operate digital media technology packages Elective
Perform basic sound editing Elective
Perform basic vision and sound editing Elective
Prepare video assets Elective
Prepare video assets Elective
Produce and prepare photo images Elective
Produce digital images for the web Elective
Produce interactive animations Elective
Promote workplace cyber security awareness and best practices Elective
Protect and secure information assets Elective
Protect devices from spam and destructive software Elective
Protect own personal online profile from cyber security threats Elective
Provide basic system administration Elective
Provide network systems administration Elective
Record the requirements of client support requests Elective
Research and share ICT solutions for Indigenous users Elective
Review and apply traditional animation principles Elective
Run standard diagnostic tests Elective
Select, configure and deploy software and hardware testing tools Elective
Update and maintain hardware, software and documentation inventories Elective
Use advanced features of applications Elective
Use business software applications Elective
Use computer operating systems and hardware Elective
Validate test cases and develop proof of concepts Elective
Write scripts for software applications Elective

Job prospects

The Certificate III in Information Technology sets you up for roles like these, but the skills you learn could take you even further.

  • ICT Project Manager

    ANZSCO 135112

    ICT Project Managers plan, organise, direct, control and coordinate quality accredited ICT projects. They are accountable for day-to-day operations of resourcing, scheduling, prioritisation and task coordination, and meeting project milestones, objectives and deliverables within agreed timeframes and budgets.

    Recommended education level:
    Bachelor degree or higher

  • ICT Sales Representative

    ANZSCO 225213

    ICT Sales Representatives develop and convert sales opportunities into sales of computer hardware, software and ICT services.

    Recommended education level:
    Bachelor degree or higher

  • Multimedia Designer

    ANZSCO 232413

    Multimedia Designers plan, design and develop the production of digitally delivered information, promotional content, instructional material and entertainment through online and recorded digital media using static and animated information, text, pictures, video and sound to produce information and entertainment tailored to an intended audience and purpose.

    Recommended education level:
    Bachelor degree or higher

  • Web Developer

    ANZSCO 261212

    Web Developers plan, produce and maintain websites using web programming languages, software applications, technologies and databases together with specifications of user needs, often in conjunction with other ICT Professionals such as Business Analysts, Web Designers and network and usability specialists.

    Recommended education level:
    Bachelor degree or higher

  • Developer Programmer

    ANZSCO 261312

    Build and modify code for software applications; test code and develop technical documentation.

    Recommended education level:
    Bachelor degree or higher

  • Systems Administrator

    ANZSCO 262113

    System Administrators plan, develop, install, troubleshoot, maintain and support operating systems and associated server hardware, software and databases ensuring optimum system integrity, security, backup and performance.

    Recommended education level:
    Bachelor degree or higher

  • Network Administrator

    ANZSCO 263112

    Network Administrators install and maintain hardware and software, document diagnosis and resolution of faults, manage user passwords, security and inventory documentation, ensure the efficient performance of servers, printers and personal computers, and attend to other operational tasks. They may also perform tasks such as help desk support and user training.

    Recommended education level:
    Bachelor degree or higher

  • Hardware Technician

    ANZSCO 313111

    Hardware Technicians support and maintain computer systems and peripherals by installing, configuring, testing, troubleshooting, and repairing hardware.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • ICT Customer Support Officer

    ANZSCO 313112

    ICT Customer Support Officers provide support, education and guidance in the deployment and maintenance of computer infrastructure and the diagnosis and resolution of technical problems and issues. They may work in call centres.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Web Administrator

    ANZSCO 313113

    Web Administrators design, build and maintain websites, and provide web technology solutions and services.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

Training providers delivering Certificate III in Information Technology

It's a good idea to research multiple training providers to make sure you're getting the right training for you.

Showing: 89 providers

How to enrol in this course

To enrol, choose a training provider that offers this course. You can see provider details on this page.

When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.

The provider will guide you through the enrolment process.

Delivery locations can change as students enrol. If you're doing any workplace-based training, like an apprenticeship, this will take place in a different location from your classroom training. Contact your training provider to confirm delivery locations.
Government funding may be available. Contact your training provider to confirm.
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