This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.
Overview
This qualification reflects the role of individuals who work in operational roles in the public sector, demonstrating autonomy, judgement and limited responsibility within established parameters.
The qualification, without specialisation, is suited to work in an environment requiring multi-skilled personnel or in small or regionally based organisations.
The specialisation streams of human resources, injury rehabilitation management, revenue administration and regulation, reflect the skills required to work in more specialist public sector roles.
The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
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Financial help
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Government funding is not available for this course.
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Cost
Course costs can vary by provider and location. Ask your training provider for a cost estimate.
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VET Student Loans are not available
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You may need to pay for equipment or materials.
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On-the-job training
- Completing this course through a traineeship can help you to learn the skills you need.
This traineeship is available:
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Entry requirements
This course doesn't have any entry requirements. It could be a good starting point for your career.
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Duration
You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.
- Through traineeship:
2 years - Qualification only:
6 months – 2 years
- Through traineeship:
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Delivery options
You may be able to access this training in these ways:
Course content
This course is made up of units.
All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.
For more information about course content, talk to your training provider or visit the National Training Register.
| Unit | Unit type |
|---|---|
| Apply government processes | Core |
| Engage with stakeholders | Core |
| Uphold the values and principles of public service | Core |
| Work effectively with diversity and inclusion | Core |
| Administer delivery of financial and other benefits | Elective |
| Administer government service delivery requirements | Elective |
| Administer levies, fines and other taxes | Elective |
| Apply project human resources management approaches | Elective |
| Apply regulatory powers | Elective |
| Assess applications for grants, subsidies and rebates | Elective |
| Assist government service recipients with complex needs | Elective |
| Assist self-management of government service offers | Elective |
| Assist with maintaining workplace safety | Elective |
| Assist with specialist policy development | Elective |
| Command operational groups | Elective |
| Compose complex workplace documents | Elective |
| Conduct an investigation | Elective |
| Conduct government service delivery interviews | Elective |
| Conduct patrols | Elective |
| Conduct research and analysis | Elective |
| Conduct surveillance | Elective |
| Contribute to the health and safety of self and others | Elective |
| Coordinate business operational plans | Elective |
| Coordinate recruitment and onboarding | Elective |
| Coordinate rehabilitation and return to work programs | Elective |
| Deal with conflict | Elective |
| Determine land tax liability | Elective |
| Determine stamp duties | Elective |
| Develop internal and external networks | Elective |
| Encourage compliance with legislation in the public sector | Elective |
| Evaluate returns-based taxes | Elective |
| Examine and test firearms | Elective |
| Exercise delegations | Elective |
| Gather and analyse information | Elective |
| Gather information through interviews | Elective |
| Give and receive policy information | Elective |
| Give evidence | Elective |
| Identify and apply statute law | Elective |
| Identify and select government service delivery options | Elective |
| Identify and treat risks | Elective |
| Implement and monitor environmentally sustainable work practices | Elective |
| Implement and monitor WHS policies, procedures and programs | Elective |
| Implement e-correspondence policies | Elective |
| Initiate quality audits | Elective |
| Interpret and assess contracts | Elective |
| Lead effective workplace relationships | Elective |
| Lead quality audits | Elective |
| Manage information on legal entities, relationships and property | Elective |
| Manage personal and professional development | Elective |
| Manage personal injury case loads | Elective |
| Manage personal injury claims | Elective |
| Manage regulatory compliance | Elective |
| Monitor performance and provide feedback | Elective |
| Operate as part of an emergency control organisation | Elective |
| Organise workplace information | Elective |
| Participate as a member of a facility emergency response team | Elective |
| Participate in quality audits | Elective |
| Prepare high-level written communication | Elective |
| Procure goods and services | Elective |
| Provide a consultancy service for human resource management | Elective |
| Provide input to change processes | Elective |
| Provide workplace coaching | Elective |
| Provide workplace mentoring | Elective |
| Receive and validate data | Elective |
| Report on quality audits | Elective |
| Represent and promote the organisation | Elective |
| Support employee and industrial relations | Elective |
| Support human resources functions and processes | Elective |
| Support policy implementation | Elective |
| Undertake career planning | Elective |
| Undertake compliance audits | Elective |
| Undertake legislative decision-making | Elective |
| Undertake project work | Elective |
| Undertake routine inspections and monitoring | Elective |
| Uphold and support inclusive workplace practices | Elective |
| Use advanced workplace communication strategies | Elective |
| Use public sector financial processes | Elective |
| Use resources to achieve work unit goals | Elective |
| Work effectively in the organisation | Elective |
| Work with interpreters | Elective |
Job prospects
The Certificate IV in Government sets you up for roles like these, but the skills you learn could take you even further.
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Workplace Relations Adviser
ANZSCO 223113
Help resolve workplace disputes; provide support and advice to employees and employers.
Recommended education level:
Bachelor degree or higher -
Program and Project Administrator
ANZSCO 511112
Program or Project Administrators plan and undertake administration of organisational programs, special projects and support services.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
Office Manager
ANZSCO 512111
Office Managers organise and control the functions and resources of offices such as administrative systems and office personnel.
Recommended education level:
Diploma, Advanced Diploma or Associate Degree -
General Clerk
ANZSCO 531111
General Clerks perform a range of clerical and administrative tasks.
Recommended education level:
Certificate II or III -
Filing and Registry Clerk
ANZSCO 561311
Filing and Registry Clerks process and handle information and documents to maintain access to and security of database and record management systems.
Recommended education level:
Certificate I or secondary education -
Human Resource Clerk
ANZSCO 599411
Maintain and update personnel records for an organisation.
Recommended education level:
Certificate II or III -
Customs Officer
ANZSCO 599511
Customs Officers administer and enforce customs and related legislation, and assist with customs control of overseas passengers, crew, aircraft, ships, cargo, mail and bond stores.
Recommended education level:
Certificate II or III -
Social Security Assessor
ANZSCO 599515
Social Security Assessors assess social welfare claims and entitlements under government legislation and investigate fraud and suspected breaches of legislation.
Recommended education level:
Certificate II or III -
Other Inspector and Regulatory Officer
ANZSCO 599599
Other Inspectors and Regulatory Officers include jobs like Dog Catcher, Technician Preventative Medicine (Army), Trade Mark Examiner, Travel Accommodation Inspector, and Weights and Measures Inspector.
Recommended education level:
Certificate II or III -
Insurance Loss Adjuster
ANZSCO 599612
Insurance Loss Adjusters inspect and assess the damage and loss to insured property and business, estimate insurance costs, and act to minimise the cost of claims to an insurance company.
Recommended education level:
Certificate III or IV
Training providers delivering Certificate IV in Government
It's a good idea to research multiple training providers to make sure you're getting the right training for you.
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Aspire Performance Training (RTO code 51907)
Contact this provider
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Australian Centre for Financial and Environmental Compliance Pty Ltd (RTO code 88151)
Contact this provider
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Australian Forensic Services Pty Ltd (RTO code 4282)
Contact this provider
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BSI LEARNING INSTITUTE (RTO code 21371)
Contact this provider
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Canberra Institute of Technology (RTO code 0101)
Contact this provider
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Charles Sturt Skills Centre (RTO code 46494)
Contact this provider
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CHURCHILL EDUCATION (RTO code 31430)
Contact this provider
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COLLEGE FOR LAW, EDUCATION AND TRAINING (RTO code 31254)
Contact this provider
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DEPARTMENT OF DEFENCE (RTO code 0442)
Contact this provider
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Diverse Training Concepts (RTO code 88182)
Contact this provider
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Halo Nation Training Pty Ltd (RTO code 32485)
Contact this provider
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INTERACTION CONSULTING GROUP PTY LTD (RTO code 6170)
Contact this provider
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McMillan Staff Development Pty Ltd (RTO code 88187)
Contact this provider
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PIEF RTO Services Limited (RTO code 40778)
Contact this provider
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Public Sector Training Solutions Pty Ltd (RTO code 52140)
Contact this provider
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RIVER OAK EDUCATION (RTO code 46425)
Contact this provider
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SMARTER PTY LTD (RTO code 21567)
Contact this provider
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Sydney Institute of Professional Studies Pty Ltd (RTO code 90831)
Contact this provider
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Westbourne College Pty Ltd (RTO code 41084)
Contact this provider
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WISDOM LEARNING PTY LTD (RTO code 88062)
Contact this provider
How to enrol in this course
To enrol, choose a training provider that offers this course. You can see provider details on this page.
When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.
The provider will guide you through the enrolment process.
How do apprenticeships and traineeships work?
Apprenticeships and traineeships let you combine hands-on work experience with training. You’ll gain job-ready skills and earn an income while you complete a qualification.
As an apprentice or a trainee, you work with an employer while completing your training. Most of your time is spent learning on the job, with some classroom or online training to support the skills you're developing in the workplace.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Find out more about apprenticeships and traineeships.
See more information about the apprenticeship or traineeship you’re interested in pursuing on the Queensland Training Information Service.
How long will this course take?
This course is competency-based training, which means you progress as you demonstrate your skills and knowledge, rather than in a set amount of time.
The duration shown here is an estimate for full-time study based on how long most people take to complete the course. You may finish earlier than other people, or it may take you a bit longer.
If you’ve already completed training or have worked in a relevant area, you could get credits or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the time needed for training.
Duration for apprenticeships and traineeships
Apprenticeships and traineeships take longer than doing the qualification on its own, but you learn valuable hands-on skills.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Learn about how courses are delivered
Different courses have different delivery options. Consider your needs when you’re researching courses. Some courses may be delivered entirely online or partially online. Others may be delivered in a classroom.
Some courses, like those delivered through apprenticeships and traineeships, are mostly based in the workplace but with some classroom or online study.
If a certain type of delivery is important to you, talk to your provider before you enrol to make sure they offer that delivery option.
How to reduce the cost of your course
There are lots of ways you can reduce the cost of your course.
- The government could partly or fully cover the cost of your course. See information about financial help and government funding on this page.
- The government also offers funding for some costs related to your course.
- If you’ve already completed training or have worked in a relevant area, you could get a cost credit or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the cost.
Learn about financial help and government funding
The main cost of training is usually the course fees, which vary depending on things like which course and training provider you choose.
You may be able to get your training for free or at a reduced cost, or you could get help with paying for training-related costs. You can also pay for some courses with a VET Student Loan.
Find out more about getting help paying for your training or check if you're eligible.
What are entry requirements?
Some courses have conditions you need to meet before you can enrol in the course. They help make sure you have the right background or skills for the training.
Entry requirements might include a certain education level, skills or knowledge, work status, or experience.