Certificate IV in Government

PSP40122

This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.

Overview

This qualification reflects the role of individuals who work in operational roles in the public sector, demonstrating autonomy, judgement and limited responsibility within established parameters.

The qualification, without specialisation, is suited to work in an environment requiring multi-skilled personnel or in small or regionally based organisations.

The specialisation streams of human resources, injury rehabilitation management, revenue administration and regulation, reflect the skills required to work in more specialist public sector roles.

The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

  • Financial help

  • Cost

    Course costs can vary by provider and location. Ask your training provider for a cost estimate.

  • On-the-job training

    This traineeship is available:

    • Public Sector Level IV
  • Entry requirements

    This course doesn't have any entry requirements. It could be a good starting point for your career.

  • Duration

    You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.

  • Delivery options

    You may be able to access this training in these ways:

    • Workplace-based
    • Some classroom learning
    • Part-time available
    • Partially online
    • Practical learning

Course content

This course is made up of units.

All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.

For more information about course content, talk to your training provider or visit the National Training Register.

Unit Unit type
Apply government processes Core
Engage with stakeholders Core
Uphold the values and principles of public service Core
Work effectively with diversity and inclusion Core
Administer delivery of financial and other benefits Elective
Administer government service delivery requirements Elective
Administer levies, fines and other taxes Elective
Apply project human resources management approaches Elective
Apply regulatory powers Elective
Assess applications for grants, subsidies and rebates Elective
Assist government service recipients with complex needs Elective
Assist self-management of government service offers Elective
Assist with maintaining workplace safety Elective
Assist with specialist policy development Elective
Command operational groups Elective
Compose complex workplace documents Elective
Conduct an investigation Elective
Conduct government service delivery interviews Elective
Conduct patrols Elective
Conduct research and analysis Elective
Conduct surveillance Elective
Contribute to the health and safety of self and others Elective
Coordinate business operational plans Elective
Coordinate recruitment and onboarding Elective
Coordinate rehabilitation and return to work programs Elective
Deal with conflict Elective
Determine land tax liability Elective
Determine stamp duties Elective
Develop internal and external networks Elective
Encourage compliance with legislation in the public sector Elective
Evaluate returns-based taxes Elective
Examine and test firearms Elective
Exercise delegations Elective
Gather and analyse information Elective
Gather information through interviews Elective
Give and receive policy information Elective
Give evidence Elective
Identify and apply statute law Elective
Identify and select government service delivery options Elective
Identify and treat risks Elective
Implement and monitor environmentally sustainable work practices Elective
Implement and monitor WHS policies, procedures and programs Elective
Implement e-correspondence policies Elective
Initiate quality audits Elective
Interpret and assess contracts Elective
Lead effective workplace relationships Elective
Lead quality audits Elective
Manage information on legal entities, relationships and property Elective
Manage personal and professional development Elective
Manage personal injury case loads Elective
Manage personal injury claims Elective
Manage regulatory compliance Elective
Monitor performance and provide feedback Elective
Operate as part of an emergency control organisation Elective
Organise workplace information Elective
Participate as a member of a facility emergency response team Elective
Participate in quality audits Elective
Prepare high-level written communication Elective
Procure goods and services Elective
Provide a consultancy service for human resource management Elective
Provide input to change processes Elective
Provide workplace coaching Elective
Provide workplace mentoring Elective
Receive and validate data Elective
Report on quality audits Elective
Represent and promote the organisation Elective
Support employee and industrial relations Elective
Support human resources functions and processes Elective
Support policy implementation Elective
Undertake career planning Elective
Undertake compliance audits Elective
Undertake legislative decision-making Elective
Undertake project work Elective
Undertake routine inspections and monitoring Elective
Uphold and support inclusive workplace practices Elective
Use advanced workplace communication strategies Elective
Use public sector financial processes Elective
Use resources to achieve work unit goals Elective
Work effectively in the organisation Elective
Work with interpreters Elective

Job prospects

The Certificate IV in Government sets you up for roles like these, but the skills you learn could take you even further.

  • Workplace Relations Adviser

    ANZSCO 223113

    Help resolve workplace disputes; provide support and advice to employees and employers.

    Recommended education level:
    Bachelor degree or higher

  • Program and Project Administrator

    ANZSCO 511112

    Program or Project Administrators plan and undertake administration of organisational programs, special projects and support services.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Office Manager

    ANZSCO 512111

    Office Managers organise and control the functions and resources of offices such as administrative systems and office personnel.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • General Clerk

    ANZSCO 531111

    General Clerks perform a range of clerical and administrative tasks.

    Recommended education level:
    Certificate II or III

  • Filing and Registry Clerk

    ANZSCO 561311

    Filing and Registry Clerks process and handle information and documents to maintain access to and security of database and record management systems.

    Recommended education level:
    Certificate I or secondary education

  • Human Resource Clerk

    ANZSCO 599411

    Maintain and update personnel records for an organisation.

    Recommended education level:
    Certificate II or III

  • Customs Officer

    ANZSCO 599511

    Customs Officers administer and enforce customs and related legislation, and assist with customs control of overseas passengers, crew, aircraft, ships, cargo, mail and bond stores.

    Recommended education level:
    Certificate II or III

  • Social Security Assessor

    ANZSCO 599515

    Social Security Assessors assess social welfare claims and entitlements under government legislation and investigate fraud and suspected breaches of legislation.

    Recommended education level:
    Certificate II or III

  • Other Inspector and Regulatory Officer

    ANZSCO 599599

    Other Inspectors and Regulatory Officers include jobs like Dog Catcher, Technician Preventative Medicine (Army), Trade Mark Examiner, Travel Accommodation Inspector, and Weights and Measures Inspector.

    Recommended education level:
    Certificate II or III

  • Insurance Loss Adjuster

    ANZSCO 599612

    Insurance Loss Adjusters inspect and assess the damage and loss to insured property and business, estimate insurance costs, and act to minimise the cost of claims to an insurance company.

    Recommended education level:
    Certificate III or IV

Training providers delivering Certificate IV in Government

It's a good idea to research multiple training providers to make sure you're getting the right training for you.

Showing: 20 providers

How to enrol in this course

To enrol, choose a training provider that offers this course. You can see provider details on this page.

When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.

The provider will guide you through the enrolment process.

Delivery locations can change as students enrol. If you're doing any workplace-based training, like an apprenticeship, this will take place in a different location from your classroom training. Contact your training provider to confirm delivery locations.
Government funding may be available. Contact your training provider to confirm.