Certificate III in Business to Business Sales

SIR30316

This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.

Overview

This qualification reflects the role of individuals who sell products to other businesses and build strong business to business relationships. These individuals possess a range of well-developed skills where discretion and judgement is required. They may provide support within a team.

This qualification provides a pathway to work in businesses that supply products or services to other businesses such as wholesalers.

Individuals with this qualification are able to perform roles such as business to business sales officer, sales representative and customer service officer.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

  • Financial help

  • Cost

    Course costs can vary by provider and location. Ask your training provider for a cost estimate.

  • On-the-job training

    This traineeship is available:

    • Wholesale Sales Representative / Customer Service Officer
  • Entry requirements

    This course doesn't have any entry requirements. It could be a good starting point for your career.

  • Duration

    You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.

  • Delivery options

    You may be able to access this training in these ways:

    • Workplace-based
    • Some classroom learning
    • Part-time available
    • Partially online
    • Practical learning

Course content

This course is made up of units.

All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.

For more information about course content, talk to your training provider or visit the National Training Register.

Unit Unit type
Build customer relationships and loyalty Core
Contribute to workplace health and safety Core
Maintain business to business relationships Core
Optimise customer and territory coverage Core
Work effectively in a service environment Core
Analyse and achieve sales targets Elective
Assist with customer difficulties Elective
Build sales of branded products Elective
Control stock Elective
Coordinate visual merchandising activities Elective
Engage the customer Elective
Identify and respond to security risks Elective
Process product and service data Elective
Promote team cohesion Elective
Provide sales solutions to customers Elective
Receive and handle retail stock Elective
Sell to the retail customer Elective
Supervise and support frontline team members Elective
Use multiple information systems Elective
Work effectively in a team Elective

Job prospects

The Certificate III in Business to Business Sales sets you up for roles like these, but the skills you learn could take you even further.

  • Sales Representative (Building and Plumbing Supplies)

    ANZSCO 611311

    Sales Representatives (Building and Plumbing Supplies) represent their company in selling builders' timber, and building and plumbing hardware and supplies to wholesale and retail establishments.

    Recommended education level:
    Certificate II or III

  • Sales Representative (Business Services)

    ANZSCO 611312

    Sales Representatives (Business Services) represent their company in selling financial, advertising and other business services.

    Recommended education level:
    Certificate II or III

  • Sales Representative (Motor Vehicle Parts and Accessories)

    ANZSCO 611313

    Sales Representatives (Motor Vehicle Parts and Accessories) represent their company in selling motor vehicle parts and accessories to wholesale and retail establishments.

    Recommended education level:
    Certificate II or III

  • Sales Representative (Personal and Household Goods)

    ANZSCO 611314

    Sales Representatives (Personal and Household Goods) represent their company in selling consumer goods, such as toys, sporting goods, books, stationery, hardware, floor coverings, furniture, textiles, clothing, footwear, toiletries and groceries, to wholesale and retail establishments.

    Recommended education level:
    Certificate II or III

  • Other Sales Representative

    ANZSCO 611399

    Other Sales Representatives includes jobs like Sales Representative (Jewellery and Watches), Sales Representative (Musical Goods), and Sales Representative (Photographic Equipment and Supplies).

    Recommended education level:
    Certificate II or III

  • Business Broker

    ANZSCO 612111

    Business Brokers operate as independent agents in the buying and selling of businesses.

    Recommended education level:
    Certificate III or IV

  • Sales Assistant (General)

    ANZSCO 621111

    Assist customers to purchase goods or services and in a retail or wholesale environment.

    Recommended education level:
    Certificate I or secondary education

  • Retail Supervisor

    ANZSCO 621511

    Retail Supervisors supervise and coordinate the activities of retail sales workers.

    Recommended education level:
    Certificate II or III

  • Rental Salesperson

    ANZSCO 621912

    Rental Salespersons rent goods and equipment to individuals and businesses.

    Recommended education level:
    Certificate I or secondary education

  • Sales Demonstrator

    ANZSCO 639112

    Sales Demonstrators display and demonstrate goods at commercial premises, exhibitions and private homes.

    Recommended education level:
    Certificate I or secondary education

  • Telemarketer

    ANZSCO 639311

    Telemarketers telephone existing and prospective customers to promote goods and services, and obtain sales and arrange sales visits.

    Recommended education level:
    Certificate I or secondary education

  • Visual Merchandiser

    ANZSCO 639511

    Visual Merchandisers plan and install internal, window and fixed displays to show goods to their best advantage.

    Recommended education level:
    Certificate II or III

Training providers delivering Certificate III in Business to Business Sales

It's a good idea to research multiple training providers to make sure you're getting the right training for you.

Showing: 10 providers

How to enrol in this course

To enrol, choose a training provider that offers this course. You can see provider details on this page.

When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.

The provider will guide you through the enrolment process.

Delivery locations can change as students enrol. If you're doing any workplace-based training, like an apprenticeship, this will take place in a different location from your classroom training. Contact your training provider to confirm delivery locations.
Government funding may be available. Contact your training provider to confirm.