This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.
Overview
This qualification reflects the role of individuals who sell products to other businesses and build strong business to business relationships. These individuals possess a range of well-developed skills where discretion and judgement is required. They may provide support within a team.
This qualification provides a pathway to work in businesses that supply products or services to other businesses such as wholesalers.
Individuals with this qualification are able to perform roles such as business to business sales officer, sales representative and customer service officer.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
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Financial help
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Government funding is not available for this course.
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Cost
Course costs can vary by provider and location. Ask your training provider for a cost estimate.
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VET Student Loans are not available
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You may need to pay for equipment or materials.
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On-the-job training
- Completing this course through a traineeship can help you to learn the skills you need.
This traineeship is available:
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Entry requirements
This course doesn't have any entry requirements. It could be a good starting point for your career.
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Duration
You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.
- Through traineeship:
2 years - Qualification only:
1–2 years
- Through traineeship:
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Delivery options
You may be able to access this training in these ways:
Course content
This course is made up of units.
All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.
For more information about course content, talk to your training provider or visit the National Training Register.
| Unit | Unit type |
|---|---|
| Build customer relationships and loyalty | Core |
| Contribute to workplace health and safety | Core |
| Maintain business to business relationships | Core |
| Optimise customer and territory coverage | Core |
| Work effectively in a service environment | Core |
| Analyse and achieve sales targets | Elective |
| Assist with customer difficulties | Elective |
| Build sales of branded products | Elective |
| Control stock | Elective |
| Coordinate visual merchandising activities | Elective |
| Engage the customer | Elective |
| Identify and respond to security risks | Elective |
| Process product and service data | Elective |
| Promote team cohesion | Elective |
| Provide sales solutions to customers | Elective |
| Receive and handle retail stock | Elective |
| Sell to the retail customer | Elective |
| Supervise and support frontline team members | Elective |
| Use multiple information systems | Elective |
| Work effectively in a team | Elective |
Job prospects
The Certificate III in Business to Business Sales sets you up for roles like these, but the skills you learn could take you even further.
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Sales Representative (Building and Plumbing Supplies)
ANZSCO 611311
Sales Representatives (Building and Plumbing Supplies) represent their company in selling builders' timber, and building and plumbing hardware and supplies to wholesale and retail establishments.
Recommended education level:
Certificate II or III -
Sales Representative (Business Services)
ANZSCO 611312
Sales Representatives (Business Services) represent their company in selling financial, advertising and other business services.
Recommended education level:
Certificate II or III -
Sales Representative (Motor Vehicle Parts and Accessories)
ANZSCO 611313
Sales Representatives (Motor Vehicle Parts and Accessories) represent their company in selling motor vehicle parts and accessories to wholesale and retail establishments.
Recommended education level:
Certificate II or III -
Sales Representative (Personal and Household Goods)
ANZSCO 611314
Sales Representatives (Personal and Household Goods) represent their company in selling consumer goods, such as toys, sporting goods, books, stationery, hardware, floor coverings, furniture, textiles, clothing, footwear, toiletries and groceries, to wholesale and retail establishments.
Recommended education level:
Certificate II or III -
Other Sales Representative
ANZSCO 611399
Other Sales Representatives includes jobs like Sales Representative (Jewellery and Watches), Sales Representative (Musical Goods), and Sales Representative (Photographic Equipment and Supplies).
Recommended education level:
Certificate II or III -
Business Broker
ANZSCO 612111
Business Brokers operate as independent agents in the buying and selling of businesses.
Recommended education level:
Certificate III or IV -
Sales Assistant (General)
ANZSCO 621111
Assist customers to purchase goods or services and in a retail or wholesale environment.
Recommended education level:
Certificate I or secondary education -
Retail Supervisor
ANZSCO 621511
Retail Supervisors supervise and coordinate the activities of retail sales workers.
Recommended education level:
Certificate II or III -
Rental Salesperson
ANZSCO 621912
Rental Salespersons rent goods and equipment to individuals and businesses.
Recommended education level:
Certificate I or secondary education -
Sales Demonstrator
ANZSCO 639112
Sales Demonstrators display and demonstrate goods at commercial premises, exhibitions and private homes.
Recommended education level:
Certificate I or secondary education -
Telemarketer
ANZSCO 639311
Telemarketers telephone existing and prospective customers to promote goods and services, and obtain sales and arrange sales visits.
Recommended education level:
Certificate I or secondary education -
Visual Merchandiser
ANZSCO 639511
Visual Merchandisers plan and install internal, window and fixed displays to show goods to their best advantage.
Recommended education level:
Certificate II or III
Training providers delivering Certificate III in Business to Business Sales
It's a good idea to research multiple training providers to make sure you're getting the right training for you.
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Alffie (RTO code 41206)
Contact this provider
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ATS Training Systems Pty Ltd (RTO code 91774)
Contact this provider
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Australian College of Training (RTO code 51269)
Contact this provider
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Flexible Training Solutions Pty Ltd (RTO code 6333)
Contact this provider
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Leadership Management Australia (RTO code 3908)
Contact this provider
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NTHA Training (RTO code 5343)
Contact this provider
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People 3 Learning Pty Ltd (RTO code 46408)
Contact this provider
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Pivotal Education (RTO code 90272)
Contact this provider
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SYNERGEN GROUP PTY LTD (RTO code 45066)
Contact this provider
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TME Trade Training (RTO code 3927)
Contact this provider
How to enrol in this course
To enrol, choose a training provider that offers this course. You can see provider details on this page.
When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.
The provider will guide you through the enrolment process.
How do apprenticeships and traineeships work?
Apprenticeships and traineeships let you combine hands-on work experience with training. You’ll gain job-ready skills and earn an income while you complete a qualification.
As an apprentice or a trainee, you work with an employer while completing your training. Most of your time is spent learning on the job, with some classroom or online training to support the skills you're developing in the workplace.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Find out more about apprenticeships and traineeships.
See more information about the apprenticeship or traineeship you’re interested in pursuing on the Queensland Training Information Service.
How long will this course take?
This course is competency-based training, which means you progress as you demonstrate your skills and knowledge, rather than in a set amount of time.
The duration shown here is an estimate for full-time study based on how long most people take to complete the course. You may finish earlier than other people, or it may take you a bit longer.
If you’ve already completed training or have worked in a relevant area, you could get credits or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the time needed for training.
Duration for apprenticeships and traineeships
Apprenticeships and traineeships take longer than doing the qualification on its own, but you learn valuable hands-on skills.
For some jobs, you may need to do an apprenticeship or traineeship before you are allowed to work as a qualified tradesperson. For example, you need to do an apprenticeship if you want to work as a licensed electrician.
Learn about how courses are delivered
Different courses have different delivery options. Consider your needs when you’re researching courses. Some courses may be delivered entirely online or partially online. Others may be delivered in a classroom.
Some courses, like those delivered through apprenticeships and traineeships, are mostly based in the workplace but with some classroom or online study.
If a certain type of delivery is important to you, talk to your provider before you enrol to make sure they offer that delivery option.
How to reduce the cost of your course
There are lots of ways you can reduce the cost of your course.
- The government could partly or fully cover the cost of your course. See information about financial help and government funding on this page.
- The government also offers funding for some costs related to your course.
- If you’ve already completed training or have worked in a relevant area, you could get a cost credit or recognition of prior learning. This can reduce the training you need to complete a qualification, which could reduce the cost.
Learn about financial help and government funding
The main cost of training is usually the course fees, which vary depending on things like which course and training provider you choose.
You may be able to get your training for free or at a reduced cost, or you could get help with paying for training-related costs. You can also pay for some courses with a VET Student Loan.
Find out more about getting help paying for your training or check if you're eligible.
What are entry requirements?
Some courses have conditions you need to meet before you can enrol in the course. They help make sure you have the right background or skills for the training.
Entry requirements might include a certain education level, skills or knowledge, work status, or experience.