Diploma of Business

BSB50120

This page is updated when information changes, but it's always best to talk to your training provider to confirm course details before you enrol.

Overview

Advance your career by learning how to manage people, budgets and projects in a business environment.

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities.

Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings, but seek to further develop their skills across a wide range of business functions.

Licensing/Regulatory Information

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

  • Financial help

    • Government funding is available for this course. Check your eligibility for:

      • Career Boost (traineeship)

      *To be eligible for this funding, you have to do a traineeship.

      Check your eligibility

  • Cost

    Course costs can vary by provider and location. Ask your training provider for a cost estimate.

    To see how government funding could help to reduce the cost of your course, check your eligibility for funding.

  • On-the-job training

    • Completing this course through a traineeship can help you to learn the skills you need.

    This traineeship is available:

    • Business Manager

  • Entry requirements

    This course doesn't have any entry requirements. It could be a good starting point for your career.

  • Duration

    You complete this course when you’ve learned the skills, not after a set amount of time. The times shown are estimates.

    • Through traineeship:
      2 years
    • Qualification only:
      1–2 years

  • Delivery options

    You may be able to access this training in these ways:

    • Workplace-based
    • Some classroom learning
    • Part-time available
    • Partially online
    • Practical learning

Course content

This course is made up of units.

All courses have core units—these are mandatory for completing the course. Most courses also have elective units, which you can choose from to suit your needs and interests. Not all training providers offer every elective, so check with your provider to find out which electives they can offer you.

For more information about course content, talk to your training provider or visit the National Training Register.

Unit Unit type
Develop critical thinking in others Core
Develop workplace policies and procedures for sustainability Core
Lead communication in the workplace Core
Manage budgets and financial plans Core
Manage business resources Core
Adapt organisations to enhance accessibility for people with disability Elective
Analyse data Elective
Apply critical thinking for complex problem solving Elective
Apply digital solutions to work processes Elective
Apply legal principles in contract law matters Elective
Articulate, present and debate ideas Elective
Build and maintain business relationships Elective
Conduct and manage coordinated procurement Elective
Conduct demand and procurement spend analysis Elective
Contribute to records management framework Elective
Contribute to records retention and disposal schedule Elective
Coordinate data management Elective
Coordinate health and wellness programs Elective
Coordinate separation and termination processes Elective
Design an ecommerce site Elective
Develop a social media strategy Elective
Develop administrative systems Elective
Develop an evaluation program Elective
Develop and implement an e-commerce strategy Elective
Develop and implement business plans Elective
Develop and implement workplace sustainability plans Elective
Develop and maintain strategic business networks Elective
Develop and use emotional intelligence Elective
Develop big data strategy Elective
Develop business continuity plans Elective
Develop organisational policy Elective
Develop social media engagement plans Elective
Drive sales results Elective
Ensure a safe workplace for a work area Elective
Establish innovative work environments Elective
Evaluate a community based program Elective
Evaluate a training and assessment system Elective
Evaluate and report collected information Elective
Evaluate and report on workplace sustainability Elective
Evaluate and review compliance Elective
Evaluate business performance Elective
Facilitate continuous improvement Elective
Facilitate performance development processes Elective
Finalise contracts Elective
Forecast international market and business needs Elective
Identify and evaluate marketing opportunities Elective
Implement customer service strategies Elective
Implement information and knowledge management systems Elective
Implement preventive conservation activities Elective
Interpret compliance requirements Elective
Lead and manage effective workplace relationships Elective
Lead and manage organisational change Elective
Lead corporate social responsibility Elective
Lead diversity and inclusion Elective
Lead the development of business opportunities Elective
Lead the development of diverse workforces Elective
Maintain and enhance professional practice Elective
Maintain digital repositories Elective
Make procurement decisions Elective
Manage a supply chain Elective
Manage business operational plans Elective
Manage business risk Elective
Manage contract performance Elective
Manage ethical procurement strategy Elective
Manage financial compliance Elective
Manage innovation and continuous improvement Elective
Manage international procurement Elective
Manage knowledge and information Elective
Manage meetings Elective
Manage organisational customer service Elective
Manage organisational finances Elective
Manage payroll Elective
Manage people performance Elective
Manage personal and professional development Elective
Manage personal health and wellbeing Elective
Manage procurement risk Elective
Manage procurement strategies Elective
Manage project procurement Elective
Manage project scope Elective
Manage recruitment and onboarding Elective
Manage supplier relationships Elective
Manage team effectiveness Elective
Monitor business records systems Elective
Monitor corporate governance activities Elective
Originate and develop concepts Elective
Participate in archiving activities Elective
Participate in quality audits Elective
Plan and implement procurement category management Elective
Plan and implement strategic sourcing Elective
Plan for procurement outcomes Elective
Profile and analyse consumer behaviour for international markets Elective
Promote products and services to international markets Elective
Promote workplace cyber security awareness and best practices Elective
Report on quality audits Elective
Review organisational digital strategy Elective
Support employee and industrial relations Elective
Support staff members with disability in the workplace Elective
Undertake project work Elective
Use digital technologies to collaborate in a work environment Elective

Job prospects

The Diploma of Business sets you up for roles like these, but the skills you learn could take you even further.

  • Sales and Marketing Manager

    ANZSCO 131112

    Promote an organisation's goods and services to improve sales and influence the goodwill of the public.

    Recommended education level:
    Bachelor degree or higher

  • Corporate Services Manager

    ANZSCO 132111

    Manage staff, finances and resources to support the day to day operation of an organisation.

    Recommended education level:
    Bachelor degree or higher

  • Finance Manager

    ANZSCO 132211

    Plan, organise, control and supervise all the financial and accounting activities within an organisation.

    Recommended education level:
    Bachelor degree or higher

  • Human Resource Manager

    ANZSCO 132311

    Apply programs and policies to create a productive and safe work environment for employees.

    Recommended education level:
    Bachelor degree or higher

  • Policy and Planning Manager

    ANZSCO 132411

    Policy and Planning Managers plan, organise, direct, control and coordinate policy advice and strategic planning within organisations.

    Recommended education level:
    Bachelor degree or higher

  • Research and Development Manager

    ANZSCO 132511

    Plan, organise, oversee and coordinate research and development activities within an organisation.

    Recommended education level:
    Bachelor degree or higher

  • Importer and Exporter

    ANZSCO 133311

    Importers or Exporters manage the operations of importing or exporting establishments.

    Recommended education level:
    Bachelor degree or higher

  • Wholesaler

    ANZSCO 133312

    Wholesalers manage the operations of wholesale trading establishments.

    Recommended education level:
    Bachelor degree or higher

  • Procurement Manager

    ANZSCO 133612

    Procurement Managers manage the procurement and purchasing of materials, products and services for organisations.

    Recommended education level:
    Bachelor degree or higher

  • Call Centre or Contact Centre Manager

    ANZSCO 149211

    Call Centre or Contact Centre Managers organise and control the operations of call or contact centres. They may work in call centres.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Customer Service Manager

    ANZSCO 149212

    Customer Service Managers plan, administer and review customer services and after-sales services, and maintain sound customer relations.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Organisation and Methods Analyst

    ANZSCO 224712

    Organisation and Methods Analysts study organisational structures, methods, systems and procedures.

    Recommended education level:
    Bachelor degree or higher

  • Contract Administrator

    ANZSCO 511111

    Contract Administrators prepare, interpret, maintain, review and negotiate variations to contracts on behalf of organisations.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Program and Project Administrator

    ANZSCO 511112

    Program or Project Administrators plan and undertake administration of organisational programs, special projects and support services.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Office Manager

    ANZSCO 512111

    Office Managers organise and control the functions and resources of offices such as administrative systems and office personnel.

    Recommended education level:
    Diploma, Advanced Diploma or Associate Degree

  • Call Centre or Contact Centre Team Leader

    ANZSCO 541111

    Call Centre or Contact Centre Team Leaders oversee and determine work requirements, monitor telephone calls, and coach and allocate duties to Call or Contact Centre Operators.

    Recommended education level:
    Certificate III or IV

Training providers delivering Diploma of Business

It's a good idea to research multiple training providers to make sure you're getting the right training for you.

Showing: 406 providers

How to enrol in this course

To enrol, choose a training provider that offers this course. You can see provider details on this page.

When you find one that you think suits you, visit their website or contact them directly to confirm details like start dates, fees, funding, delivery locations and delivery options.

The provider will guide you through the enrolment process.

Delivery locations can change as students enrol. If you're doing any workplace-based training, like an apprenticeship, this will take place in a different location from your classroom training. Contact your training provider to confirm delivery locations.
Government funding may be available. Contact your training provider to confirm.
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